Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Reg Affairs Manager - Global CTAs (ATMP/GMO)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking a Regulatory Affairs Manager to join their global team. The role involves leading global regulatory submissions, providing regulatory strategy advice, and managing project budgeting. The ideal candidate should have a Bachelor's or advanced degree, at least 5 years of experience, and excellent communication and interpersonal skills. The company offers a competitive salary, extensive benefits, and a flexible working culture. The mission is to make the world healthier, cleaner, and safer.

Account Executive - Retail / Consumer / Logistics

Company: Celonis

Location: Remote

Posted Jan 23, 2025

Celonis, a global leader in Process Mining technology, is seeking an Account Executive - New Business to drive new logo wins in the large and enterprise level business sector. The role involves hunting down new business opportunities, managing sales cycles, engaging with C-level executives, and delivering best-in-class pitches. Successful SaaS sales experience, strong business acumen, and industry understanding are required. Celonis offers growth opportunities, competitive compensation, well-being support, and a diverse global team.

Sr. Media Relations Strategy Manager (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 23, 2025

CrowdStrike, a global leader in cybersecurity since 2011, seeks a Sr. Media Relations Strategy Manager. The role involves shaping and executing media strategy, driving impactful storytelling, and strengthening brand leadership. The ideal candidate is a seasoned media relations expert with strong writing skills, crisis management experience, and a deep understanding of the media landscape. They will develop proactive media relations strategies, cultivate relationships with top-tier journalists, and manage high-profile campaigns. CrowdStrike offers a remote-friendly culture, competitive compensation, and comprehensive wellness programs.

PhD Data Partner - Economics - Asia

Company: TELUS Digital

Location: Remote

Posted Jan 23, 2025

TELUS Digital AI is seeking a PhD Data Partner in Economics for a remote position in Asia. The role involves designing advanced, domain-specific questions and solutions, collaborating with cross-functional teams, and creating challenging problem sets. A completed PhD in Economics is essential, along with strong English writing skills. The position offers flexible hours and competitive pay rates, ranging from $10 - $30 USD per hour. TELUS Digital AI is committed to diversity and inclusion, with equal opportunities for all qualified applicants.

Suitability Principal - Elite Services

Company: MassMutual

Location: Springfield, MA / Remote

Posted Jan 23, 2025

The job posting is for a Suitability Principal role within MassMutual's MML Investors Services (MMLIS) Elite Services Team. The role involves conducting back-office reviews, firm-acceptance of new and existing business, and suitability reviews for accounts clearing through National Financial Services (NFS). Key responsibilities include reviewing trading activity, determining root causes of issues, and providing solutions independently. The ideal candidate should have 4+ years of MMLIS experience, strong communication skills, and a high degree of ownership. MassMutual values inclusivity, leadership, resilience, and self-awareness. The role offers a hybrid schedule, remote work options, and opportunities for professional growth.

Senior Transformer Engineer

Company: Hitachi Energy

Location: Remote

Posted Jan 23, 2025

Hitachi Energy is seeking an Electrical Engineer for its Transformer Services US engineering team. The role involves providing technical field support related to repairs, retrofits, oil processing, and completing various engineering studies. The engineer will be the go-to person for technical inquiries, create test trip packs, and provide 24/7 support to field crews. They will also be responsible for creating and documenting processes and procedures, and participating in root cause analysis studies. The ideal candidate should have a bachelor's degree in engineering with five or more years of experience, or equivalent transformer experience, and knowledge of industry standards and transformer construction.

Sr. Enterprise CSM

Company: Cobalt

Location: Remote

Posted Jan 23, 2025

Cobalt, a remote-first company founded in 2013, is seeking a Customer Success Manager with 3-5 years of experience. The role involves managing client relationships, driving growth, and ensuring customer satisfaction. The ideal candidate should have a commercial mindset, project management skills, and experience with Salesforce. Cobalt offers competitive compensation, benefits, and a flexible work environment. The company is committed to diversity, inclusion, and equal opportunity employment.

Manager, Customer Reconciliation Team

Company: Equinix, Inc

Location: Warsaw, Poland / Remote

Posted Jan 23, 2025

Equinix, a global digital infrastructure company, is seeking a Manager for the APAC Data Reconciliation Team. This hybrid role, based in Warsaw or London, involves leading a team, managing stakeholders, overseeing projects, and ensuring compliance with standards. The ideal candidate should have proven leadership experience, technical knowledge, and strong analytical skills. Equinix is committed to diversity and equal employment opportunities.

Infrastructure Specialist

Company: Kyndryl

Location: Mexico City, Mexico / Remote

Posted Jan 23, 2025

Kyndryl is a company that designs, builds, manages, and modernizes mission-critical technology systems. They are committed to creating a more equitable, inclusive world. The Infrastructure Specialist role involves contributing to current projects, analyzing problems, offering solutions, and long-range strategic planning of IT infrastructure. This role requires deep expertise in specific technology domains, enterprise IT application experience, and hands-on experience in areas like software development, DevOps engineering, systems administration, or systems architecture in public cloud AWS domain. The role offers opportunities for growth, certification, and qualifications, with many Infrastructure Specialists advancing to become Architects or Distinguished Engineers. Kyndryl values diversity and inclusivity, providing a supportive environment for employees to bring their whole selves to work.

Manager, SaaS Sales Representative - Capital One Software (Remote)

Company: Capital One

Location: McLean, VA / Remote

Posted Jan 23, 2025

Capital One Software, a pioneer in cloud and data management, is seeking a talented Software Sales Professional to join their Business Development Team. The role involves leveraging customer and competitor insights to develop compelling sales materials, identifying and solving business development impediments, and utilizing various communication channels to prospect and present to potential clients. The ideal candidate will have at least 2 years of sales experience, preferably in B2B or Enterprise SaaS, and CRM usage. They will also be expected to provide consulting to internal teams, conduct consumer research, and manage sales activities in a CRM system. The role is remote and offers a salary range of $120,000 - $120,000.

Senior Engineering Manager, Release Engineering (Remote within Ireland)

Company: HubSpot

Location: Remote

Posted Jan 23, 2025

HubSpot, a leading CRM platform, is seeking an experienced engineering leader for its Release Engineering group. The role involves managing 6-7 small teams, optimizing and accelerating release engineering, and maintaining high standards for monitoring and incident management. The ideal candidate should prefer problem-solving with technology, have a proven ability to solve complex technical problems, and demonstrate pragmatic decision-making. HubSpot values a culture of flexibility and connection, with a strong commitment to diversity and inclusion. The company was named the #2 Best Place to Work on Glassdoor in 2022.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

Related Pages