Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Senior Software Engineer, Marketplace

Company: Instacart

Location: Remote

Posted Jan 23, 2025

Instacart, a leading grocery delivery service, is seeking a Senior Backend or Fullstack Engineer to join their Marketplace pillar. The role involves innovating and enhancing backend systems to improve shopper and customer experiences. The engineer will architect, build, and maintain excellent backend applications, contribute to the development of Marketplace and logistics systems, and envision new features. The ideal candidate should have 5+ years of backend development experience, expertise in Ruby or Python, and a solid understanding of Rails or Pandas. Preferred qualifications include experience with geospatial and mapping problems, data pipelines, highly asynchronous systems, and front-end tech stacks like React.

Sales Commissions Manager, Strategic Finance

Company: Reddit

Location: Remote

Posted Jan 23, 2025

Reddit, a vast online community with millions of daily active users, is hiring a Sales Commissions Manager. The role involves managing, analyzing, and optimizing sales commission processes, ensuring accurate and timely payouts, and collaborating with various teams. The ideal candidate should have 5+ years of experience in sales commission processing, strong analytical skills, and proficiency in Salesforce and G Suite. Reddit offers comprehensive benefits including healthcare, 401k matching, flexible vacation, and parental leave. The base pay range for this position is $140,800—$197,100 USD.

Territory Sales Manager

Company:

Location: New Orleans, LA / Remote

Posted Jan 23, 2025

Associate Consulting Engineer - Managed Services Monitoring

Company: CDW

Location: Remote

Posted Jan 23, 2025

CDW offers a rewarding career opportunity for IT professionals, emphasizing collaboration, innovation, and personal growth. As an Associate Consulting Engineer (ACE), you'll work alongside industry-leading experts, gain valuable skills, and participate in a best-in-class training program. The role involves partnering with customers, improving monitoring tools, and contributing to solution design. CDW values diversity, fostering an inclusive environment that encourages individuality and professional development. The company provides comprehensive benefits and a supportive culture, making it an excellent choice for those passionate about technology and committed to customer success.

Senior Software Engineer, Infrastructure - Platform (Staking)

Company: Coinbase

Location: Remote

Posted Jan 23, 2025

Coinbase is seeking a software engineer with at least 5+ years of experience in Kubernetes or similar systems. The role involves building and managing Kubernetes infrastructure for staking validators, supporting existing GCP/AWS infrastructure, and creating tooling for easy and reliable Kubernetes management. The ideal candidate should have strong AWS/GCP knowledge, backend service building skills, and excellent problem-solving abilities. Familiarity with crypto and blockchain services is a plus. Coinbase offers a competitive salary range of $180,625—$212,500 USD, along with benefits and equity.

Strategic Enterprise Account Director - India (Mumbai) BFSI

Company: GitLab

Location: Remote

Posted Jan 23, 2025

GitLab, an open core software company, is seeking a Strategic Enterprise Account Director for India, specifically based in Mumbai. The role involves managing strategic and large prospects within BFSI and large conglomerates, contributing to root cause analysis, and providing account leadership. The ideal candidate should have a proven track record in B2B software sales, excellent communication skills, and a strong understanding of the industry and competitive landscape. They should also be able to leverage established relationships and proven sales techniques, and share GitLab's values.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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