Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

PM Development Special Projects Lead (Remote)

Company: RTX

Location: Remote

Posted Jan 23, 2025

Raytheon is seeking a Special Projects Lead for the Performance Excellence team to manage projects related to Program Manager Development (PMD) programs and RTX Lifecycle Program Management (RLPM) initiatives. The ideal candidate should be a self-starter with strong project management skills, a collaborative nature, and a passion for developing program manager talent. The role involves managing projects with limited oversight, interfacing with business leaders, and implementing continuous improvement processes. The position is remote with up to 20% domestic travel. The candidate will have the opportunity to learn, grow, and contribute to making the world a safer place.

Sr Director, Compliance

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

The Sr. Director, Compliance role is a significant position within the Global Quality Leadership team, reporting to the Vice President, Global Quality, Regulatory and EHS. The role involves ensuring cGMP compliance, developing and implementing compliance processes, and engaging with regulators like the FDA. Key responsibilities include establishing a Global Quality Compliance strategy, leading inspection readiness programs, and advising on industry issues and regulatory changes. The ideal candidate should have a degree in Chemistry, Biotech, or Pharmacy, 15+ years of cGMP experience in the pharmaceutical industry, and experience leading regulatory inspections. They should also possess strong quality assurance skills, experience with regulatory authorities, and excellent communication skills.

Lifecycle Marketing Manager (Contractor)

Company: Owlet Baby Care

Location: Remote

Posted Jan 23, 2025

Owlet Baby Care Inc. is seeking a Lifecycle Marketing Manager Contractor to grow and optimize lifecycle strategies across international channels. The role involves campaign calendar management, project coordination, email campaign management, marketing automation, collaborating on messaging, optimization through testing, performance analysis, and industry research. The ideal candidate should have an analytical mindset, attention to detail, and 3+ years of experience in executing cross-channel lifecycle marketing campaigns. Familiarity with ESPs like Klaviyo or Braze is a plus. The role offers a fully remote opportunity, flexible scheduling, and competitive compensation.

Sr. Payroll Lead

Company: hims & hers

Location: Remote

Posted Jan 23, 2025

Hims & Hers Health Inc, a leading health and wellness platform, is seeking a Senior Payroll Lead. The role involves full-cycle processing of semimonthly US payroll across multiple subsidiaries, ensuring compliance with company policy and federal, state, and local payroll tax regulations. The ideal candidate should have a BSBA degree, preferably in Accounting or Finance, and 5+ years of experience in a payroll function, preferably in a fast-paced public company environment. The role requires managing multiple tasks, maintaining good recordkeeping practices, and providing standard and ad-hoc payroll reports. Hims & Hers offers competitive salary, unlimited PTO, comprehensive health benefits, and a comprehensive Total Rewards package.

Quality & QMS System Specialist I / II

Company: Owlet Baby Care

Location: Remote

Posted Jan 23, 2025

Owlet Baby Care Inc is seeking a Quality and QMS System Specialist I or II to join their Quality and Regulatory team. The role involves document and change control, complaint handling, internal audits, and training compliance. The ideal candidate should have at least 2 years of relevant QMS experience, a Bachelor's degree in a scientific discipline, and experience with ISO13485, GMPs, or other medical product standards. eQMS software experience, strong communication skills, and a problem-solving mindset are also required. The company is an equal opportunity employer and is authorized to work with US-based employees only.

Sales Development Representative (German Speaking)

Company: Abnormal Security

Location: Remote

Posted Jan 23, 2025

This job posting is for a Sales Development Representative role in a cybersecurity market leader. The company seeks passionate, ambitious sales professionals with a team-oriented mindset and hunter mentality. The ideal candidate will have 1-1.5 years of experience, strong communication skills, and the ability to work independently and remotely. Key responsibilities include driving lead generation, building revenue pipeline, and collaborating with the marketing team. The role requires proficiency in multiple sales techniques, including cold calls, and fluency in German and English.

Sales Development Representative

Company: Sunrun

Location: Remote

Posted Jan 23, 2025

Sunrun is a company dedicated to transforming the way we power our lives through sustainable energy solutions. They emphasize diversity, inclusion, and belonging, fostering an environment where employees can thrive. The Inside Sales Advisor role involves educating the public about solar energy benefits, handling objections, and managing customer inquiries. Sunrun offers a comprehensive benefits package, competitive compensation, and opportunities for career growth. The company is committed to equal employment opportunities and fostering a diverse workforce.

Field Sales Consultant Dental - Las Vegas, Nevada

Company: Henry Schein

Location: Remote

Posted Jan 23, 2025

This job overview describes a B2B sales position responsible for managing sales activities within a specific territory. Key responsibilities include achieving sales goals, coordinating team selling efforts, developing and increasing sales in a designated territory, and seeking out new sales opportunities. The role requires professional selling skills, excellent communication, computer proficiency, and the ability to work independently and collaboratively. At least 2 years of prior sales experience is preferred, along with a Bachelor's Degree. Extensive travel within a specific geographic territory is required.

ICF Medical Writing Program Manager

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking an ICF Medical Writing Program Manager for a position based in Bulgaria or Serbia. The role involves leading patient-centric medical writing programs, managing complex projects, engaging with clients, and ensuring high-quality document delivery. Key responsibilities include developing project plans, managing client relationships, collaborating with cross-functional teams, and mentoring junior staff. Successful candidates will possess advanced project management skills, excellent communication abilities, and in-depth knowledge of regulatory and document development guidelines. The company offers a competitive salary, extensive benefits, and a flexible working culture, emphasizing work-life balance and a collaborative environment.

Director, Software Engineering

Company: Twilio

Location: Remote

Posted Jan 23, 2025

Twilio is seeking a Director of Software Engineer for its Billing team. The role involves leading a team of engineers to build Twilio's next-gen Billing architecture, collaborating with peers to develop technical strategies, and influencing the direction of the Billing leadership team. The ideal candidate should have extensive experience in large-scale distributed systems, leading large organizations, and understanding of high-scale web application architecture. Prior experience in the Billing domain is highly desirable. The role is remote but not eligible for hiring in certain areas. Twilio offers competitive pay, generous time-off, and various benefits.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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