Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Senior Campaign Manager, Paid Social

Company: GR0

Location: Remote

Posted Jan 23, 2025

The job posting is for a Paid Social Manager role at GR0, an award-winning digital marketing agency. The role involves managing social media campaigns across platforms like Meta, TikTok, and LinkedIn, optimizing ad placements, targeting, and creative strategies. The candidate will serve as the primary point of contact for midtier client accounts, provide strategic insights, and resolve client escalations. Key performance indicators include maintaining a 5% churn rate, increasing managed ad spend by 10% monthly, and maintaining an average client relationship of 1 year. Required skills include 3-5 years of agency and e-commerce experience, proficiency in Excel, Google Analytics, TripleWhale, and Shopify backend, and strong knowledge of paid social platforms. The hiring process includes a recruiter screen, hiring manager interview, co-founders connect, and offer stage. Benefits include shared financial success, health and family benefits, flexible PTO, and community impact. GR0 is committed to diversity and equal opportunity employment.

HRBP Manager

Company: ServiceNow

Location: Atlanta, GA / Remote

Posted Jan 23, 2025

Portfolio Lifecycle Manager Autoimmunity, Europe (m/f/d)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific, a global leader in serving science with annual revenue of approximately $40 billion, is seeking a strategic marketer with medical science and business skills to join their marketing team in Europe. The role involves developing regional strategies, applying market research, and creating engaging digital content for laboratory customers, healthcare providers, clinical network policymakers, and patients. The ideal candidate should have a higher degree in a life science subject with specialization in immunology, extensive knowledge in autoimmunity diagnostics, healthcare, and IVD, and familiarity with healthcare regulations across Europe. The company offers employment with an innovative, future-oriented organization, outstanding career and development prospects, and a company pension scheme.

Paralegal, Legal & Compliance II

Company: TrueML

Location: Remote

Posted Jan 23, 2025

TrueAccord, a subsidiary of TrueML, is a company that combines machine learning with a human-based approach to transform debt resolution. They aim to help millions of consumers regain and maintain their financial health. The company is seeking a Paralegal in their Legal & Compliance department to support their growth trajectory. The role involves proactively monitoring and optimizing processes to align with evolving regulations, managing litigation, and ensuring companywide compliance with licensing and bonding requirements across all 50 states.

Intern, Business Planning

Company: Autodesk

Location: Remote

Posted Jan 23, 2025

Autodesk is seeking an MBA Intern for a 12-week GTM Finance role. The intern will lead special projects, optimize the GTM model, and design business cases for strategic projects. They'll work with cross-functional teams, drive transformation through data-driven stories, and manage multiple projects. Minimum qualifications include being enrolled in a full-time MBA or related field, with a graduation date in December 2025 or later. The internship offers a paid, flexible workplace approach and opportunities for professional development.

Enterprise Deal Operations Manager, Post Sales

Company: Atlassian

Location: Remote

Posted Jan 23, 2025

Atlassian is offering a remote position for an Enterprise Deal Operations Manager in the UK or Poland. The role involves managing a team of Enterprise Operation Support Specialists, ensuring compliance with internal policies and external regulations, and collaborating with various teams to support post-sales processes for Atlassian products. The ideal candidate should have a minimum of 3+ years of experience in relevant fields, strong Excel skills, and a customer service background. The role requires daily video chats to support stakeholders, peers, management, customers, and partners.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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