Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Senior Software Engineer I, RCM

Company: Spring Health

Location: Remote

Posted Jan 23, 2025

Spring Health is a leading mental healthcare provider, partnering with over 450 companies to serve 10 million people. They are seeking a Senior Engineer for their Revenue Cycle Management Team to build software for efficient payment pathways and user experiences. The role involves creating experiences with React, streamlining payment flows, quality assurance, observability and monitoring, leading features, and mentoring engineers. The target base salary range is $159,100 - $194,150. Spring Health offers comprehensive benefits, including health, dental, vision, 401k match, parental leave, professional development reimbursement, and more.

Production Support, Principal Associate - Capital One Software - (Remote)

Company: Capital One

Location: Richmond, VA / Remote

Posted Jan 23, 2025

Capital One Software is seeking a highly skilled Production Support Principal Associate to join their team. The role involves ensuring the reliability, performance, and optimal functionality of their SaaS product. The ideal candidate should have a strong background in system engineering, troubleshooting, and customer support. Responsibilities include coordinating customer onboarding, creating and maintaining documentation, collaborating with cross-functional teams, and handling high-priority issues outside business hours. The role offers opportunities for automation, continuous improvement, and professional growth.

Sr. Manager, Marketing Operations

Company: Pluralsight

Location: Remote

Posted Jan 23, 2025

Pluralsight is seeking a Senior Manager, Marketing Operations to lead a team of automation and technology specialists. The role involves serving as a subject matter expert for Marketo and connected platforms, optimizing data and integrations, and driving data quality initiatives. The ideal candidate will have 5-7 years of marketing operations experience, proficiency in multiple platforms, and a track record of managing and inspiring high-performing teams. They should also have experience in lead management, data enrichment, and knowledge documentation. Pluralsight offers a competitive compensation package, benefits, and a culture that values diversity, trust, and collaboration.

Sr Account Director, Business Development - AES

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking a Senior Account Director for its Business Development team, specifically for the Accelerated Enrollment Solutions (AES) business. The role involves securing and retaining business through professional sales activities, positioning PPD as a primary provider for clinical development work, and ensuring client satisfaction. The ideal candidate will have a Bachelor's degree, relevant experience (equivalent to 5+ years), and a proven track record in hunting and securing new business opportunities. The company's mission is to enable customers to make the world healthier, cleaner, and safer.

Bid Manager

Company: Hitachi Energy

Location: Remote

Posted Jan 23, 2025

Hitachi Energy is seeking a Bid Manager to join their innovative team. The role involves creating bids/estimations/quotations based on customer specifications, developing speciation/design solutions with clients, and managing all technical, financial, and operational aspects of bids. The successful candidate will work across various business streams, cultures, and countries, building relationships within the organization. They will also assist in implementing and promoting Hitachi's sales and tendering policies and procedures. Essential requirements include 5-10 years of Bid/Tendering Management experience, recognized engineering qualification, and knowledge in HV and MV sectors. The company offers an inclusive work environment, career growth opportunities, supportive team, work-life balance, and competitive benefits.

Principal Success Architect

Company: ServiceNow

Location: Mumbai, India / Remote

Posted Jan 23, 2025

Engineering Manager (Provider CX & Group Practice Tooling)

Company: Headway

Location: Remote

Posted Jan 23, 2025

Headway, a mental health tech company founded in 2019, aims to revolutionize mental healthcare by making it accessible to all. With over 45,000 providers and 1 million patients served, Headway is expanding its engineering team. They're seeking experienced engineering leaders to join newly formed teams focused on tooling for Group Practices and delivering best-in-class support experiences. The ideal candidate will have 3-5+ years of software engineering and management experience, a strong technical foundation, and a product mindset. Headway offers competitive compensation, comprehensive benefits, and a commitment to diversity and inclusion.

Integrations Developer

Company: StackAdapt

Location: Remote

Posted Jan 23, 2025

StackAdapt, a self-serve advertising platform specializing in multichannel solutions, is seeking an Integration Developer. The role involves designing, developing, and maintaining integration solutions for SaaS systems, collaborating with various teams, and improving application development posture. The ideal candidate should have a Bachelor's degree in computer science or a related field, 3-5 years of hands-on integration development experience, and knowledge of various integration methods and tools. StackAdapt offers a competitive salary, comprehensive benefits, and a supportive work environment.

Account Director, Customer Growth - Central

Company: Coupa

Location: Atlanta, GA / Remote

Posted Jan 23, 2025

Coupa, a leading total spend management platform, offers a community-generated AI system informed by trillions of dollars of spend data. The company values innovation, collaboration, and global impact. As a Customer Growth Account Director, one directly influences organizational growth by driving account expansion, identifying cross-sell opportunities, and fostering strong relationships with customers. The role requires a strong SaaS sales background, domain knowledge in Spend Management, and the ability to develop unique value propositions.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

Related Pages