Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Technical Lead Software Development Engineer, Android

Company: Zillow

Location: Mexico City, Mexico / Remote

Posted Jan 23, 2025

Regional Sales Director

Company: Illumio

Location: Melbourne, Australia / Remote

Posted Jan 23, 2025

Senior Field Event Marketing Manager - Public Sector - (Chicago, IL)

Company: Samsara Inc.

Location: Remote

Posted Jan 22, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking an experienced marketing professional for a top-notch team. The role involves planning, executing, and measuring events and programs for the Public Sector business, targeting Education and Government audiences. The ideal candidate should have 8+ years of relevant experience, strong project management skills, and the ability to work cross-functionally. The position offers the opportunity to impact industries crucial to our global economy, with a focus on safety, efficiency, and sustainability. Samsara values career development, encouraging rapid growth in a hyper-growth environment.

Named Regional Sales Manager - Texas

Company: ExtraHop

Location: Remote

Posted Jan 23, 2025

ExtraHop is a leading cybersecurity company offering a network detection and response (NDR) product that provides real-time threat detection and proactive security. They are seeking a sales professional with a strong track record in technology sales, particularly in cybersecurity or complex SaaS solutions. The role involves increasing revenue in assigned regions, identifying prospects, and presenting ExtraHop products to customers. The company offers competitive compensation, strong commission plans, and the opportunity to work with a team of smart, hardworking individuals. ExtraHop is recognized for its innovation and commitment to building a world-class team, with numerous awards and accolades. The company values diversity and inclusion, and offers a range of benefits including health, dental, vision, flexible PTO, and more.

Sr. Wind Hub Manager - Oregon - Arlington

Company: GE Vernova

Location: Prineville, OR / Remote

Posted Jan 22, 2025

Commercial Account Representative

Company: Illumio

Location: Columbus, OH / Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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