Customer Success Manager Jobs in Remote
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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.
Senior Account Executive of Territory Sales Accounts, Bengaluru India
Company: Cloudflare
Location: Remote
Posted Jan 22, 2025
Delivery Operations Associate
Company: Nava
Location: Remote
Posted Jan 22, 2025
Nava is a consultancy and public benefit corporation that has been working with federal, state, and local government agencies since 2013. They aim to make government services simple, effective, and accessible to all, with a focus on populations that are the least protected. The company is currently seeking a Delivery Operations Associate to help drive internal optimization projects, manage bench operations, and support delivery staff. The ideal candidate will have experience in operations roles at a professional services organization, supporting software delivery teams, and planning and executing large initiatives. They should possess excellent communication skills, be adaptive and proactive, and have a positive mindset.
Lead Recruiter
Company: Helpware
Location: Remote
Posted Jan 22, 2025
The Team Leader role involves interacting with customers, managing direct reports, and ensuring superior service. Key responsibilities include providing operational direction, evaluating processes, coaching employees, and managing customer service representatives to meet KPIs. The role requires excellent communication skills, attention to detail, proficient computer skills, and the ability to work independently or in a team. The position is full-time, requiring a quiet workspace and comfort with video conferencing tools.
Support Engineer (Weekend Coverage - AMER)
Company: GitLab
Location: Remote
Posted Jan 22, 2025
GitLab, an open core software company, is seeking a Support Engineer. This role involves collaborating with a global customer base to support, maintain, and resolve issues in GitLab environments. The engineer will interact daily with customers, troubleshoot performance problems, and contribute to the source code, documentation, and support processes. The ideal candidate will have extensive Linux systems administration knowledge, experience with Git and CI/CD, and expertise in writing support content. GitLab values collaboration, transparency, and offers a flexible, all-remote work environment with comprehensive benefits.
Performance Strategist II
Company: Liftoff
Location: London, United Kingdom / Remote
Posted Jan 22, 2025
Quality Management Specialist
Company: Thermo Fisher Scientific
Location: Remote
Posted Jan 22, 2025
Operations Analyst, Plan Loading
Company: Oscar Health
Location: New York, NY / Remote
Posted Jan 22, 2025
Oscar, a health insurance company founded in 2012, is hiring an Operations Analyst, Plan Loading for their Benefit Configuration team. The role involves improving system configuration consistency, accuracy, and efficiency. The analyst will collaborate with stakeholders, load configuration data accurately, and identify data gaps. The position requires 1+ years of health plan benefit concepts knowledge, proficiency in Microsoft Office Suite, and SQL. Bonus points for a bachelor's degree, medical coding knowledge, and experience with large data sets. Oscar offers competitive pay, employee benefits, and a flexible work culture.
Lead Customer Success Engineer-IN (R-20429)
Company: Rackspace Technology
Location: Remote
Posted Jan 22, 2025
The Lead Engineer role at Rackspace Technology involves providing hands-on technical support for complex problems, acting as a proactive resource for customers' future growth, and ensuring high-quality service. Key responsibilities include managing mission-critical customer solutions, leading technical teams, and maintaining technical documentation. The ideal candidate should have experience in enterprise systems, managing transition projects, and possess ITIL Service Management and cloud certifications. Rackspace Technology is committed to offering equal employment opportunities and fostering a diverse and inclusive work environment.
Remote Technical Customer Support - T2 - Phones (4519)
Company: ModSquad
Location: Remote
Posted Jan 22, 2025
ModSquad is partnering with a leading B2B ISP company and seeking experienced technical and customer support professionals. The role involves providing exceptional technical assistance, managing inbound calls and emails, troubleshooting complex issues, and delivering tailored solutions. Candidates should have a keen eye for detail, experience in troubleshooting, empathy, excellent communication skills, and familiarity with Zendesk and/or Dialpad. The job is remote, flexible, and offers competitive pay rates. ModSquad is an Equal Opportunity Employer.
Customer Success Manager 3
Company: Equinix, Inc
Location: Frisco, TX / Remote
Posted Jan 22, 2025
Equinix, a global digital infrastructure company, is seeking a Customer Success Manager 3. The role involves driving customer success for Equinix's Platform Alliance accounts, managing customer relationships, and serving as the primary point of contact. Responsibilities include identifying revenue opportunities, driving high customer satisfaction, and reducing churn. The ideal candidate should have 5+ years of customer care experience, preferably in IT, telecommunications, or data centers. Excellent communication skills and the ability to travel domestically and internationally are required. Equinix is committed to diversity and equal employment opportunities.
Product Adoption and Enablement Lead
Company: ServiceNow
Location: Atlanta, GA / Remote
Posted Jan 22, 2025
ServiceNow, a global market leader in AI-enhanced technology, is seeking a strategic thinker with extensive experience in application development and ServiceNow products. The role involves strategic leadership, collaboration with cross-functional teams, and driving product adoption and customer success. The ideal candidate will have a deep understanding of ServiceNow's platform, strong skills in organizational change management, and excellent communication skills. They will influence company-wide partnerships, align product adoption with revenue goals, and develop training programs to enhance user proficiency.
Lead Customer Support Representative
Company: INGENIOUS.BUILD
Location: Remote
Posted Jan 22, 2025
INGENIOUSBUILD is seeking a Lead Customer Support Representative to join their team. The role involves leading a team to ensure high-quality service and customer satisfaction within the enterprise SaaS space. The ideal candidate will have strong communication skills, excellent problem-solving abilities, and a customer-focused approach. INGENIOUSBUILD offers unlimited PTO, competitive salary, benefits package, and a collaborative work environment. The company is developing a top-notch platform for real estate and construction industries worldwide, enabling companies to manage all aspects of their projects.