Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Software Engineering Manager, Test Tooling & Frameworks

Company: Procore Technologies

Location: Remote

Posted Jan 22, 2025

Procore Technologies is seeking a Manager, Software Engineering to join their Cloud Systems Engineering team. The role involves leading a team of software engineers, enhancing engineering productivity, and mentoring junior and senior engineers. The ideal candidate should have 4+ years of hands-on technical leadership, 6+ years of software engineering experience, preferably in the test space, and experience in developing automated internal tools.

Senior Support Engineer, Cloud Migrations

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 22, 2025

Atlassian offers flexible work options, including remote work, and is hiring Enterprise Support Engineers for Cloud Migrations. These roles involve providing advanced support and product expertise to large customers migrating from on-premise to cloud. The ideal candidate should have extensive experience in support, system administration, and enterprise customer service, with skills in SQL, scripting, and network knowledge. Atlassian values diversity and offers comprehensive perks and benefits.

Account Executive - Lehi

Company: ReCharge Payments

Location: Lehi, UT / Remote

Posted Jan 22, 2025

Recharge, the leading subscription platform, is seeking an Account Executive to drive growth by identifying, targeting, and closing new business. The role involves conducting market research, managing the full sales cycle, and providing product demonstrations. The ideal candidate should have 2+ years of inside technology sales experience, strong communication skills, and proficiency in Salesforce and Outreach.io. Recharge offers competitive compensation, benefits, and a remote-first culture.

Software Engineering Managers

Company: TransUnion

Location: Remote

Posted Jan 22, 2025

The job posting is for a Software Engineering Manager position based in Chicago, IL, with potential for various U.S. work sites. The role involves managing a team to lead client-focused product development, overseeing software design, architecture, and development. Key responsibilities include conducting code reviews, planning product development roadmaps, and responding to client needs. The ideal candidate should have a Master's degree in Computer Science or related field, along with relevant experience. Required skills include proficiency in Google Cloud Platform, Data Engineering, Big data Architecture, SQL, Python, and more. Telecommuting is permitted.

Strategic Account Executive-Fed/Gov

Company: Smartsheet

Location: Washington, DC / Remote

Posted Jan 22, 2025

Field Service Engineer III (LCMS)(NJ)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

The job posting is for a new Engineer role within the Unity Lab Services Chromatography Service group. The role involves delivering routine service activities, focusing on Liquid Chromatography (HPLC) and Mass Spectroscopy (MS) Instruments. Key responsibilities include performing on-site installations, repairs, maintenance, qualifications, and validations. The Engineer will work closely with other ULS teams and Sales, using customer management software to handle service calls and job tasks. Strong interpersonal and communication skills are required, along with the ability to diagnose and resolve problems in a clinical laboratory environment. The role involves medium to heavy physical work, with potential for overnight travel up to 50% and weekend work. The company offers excellent career progression, high-quality training, a competitive salary, and a full benefits package.

Manager - Software Engineering

Company: CDW

Location: Remote

Posted Jan 22, 2025

CDW is a leading technology solutions provider that inspires and empowers its employees to make a greater impact. The company offers various software engineering jobs, including remote opportunities, with competitive benefits and a positive work culture.

Area Scouts | Sports - Regional Manager | Athlete Evaluator

Company: Area Scouts

Location: Remote

Posted Jan 22, 2025

Area Scouts is a rapidly growing athlete health and development platform, aiming to become the world's leading program. They offer full-time and part-time positions for sports coaches, instructors, trainers, physical therapists, evaluators, and scouts. The company is committed to preventing youth sports injuries through proper athlete development, and they provide comprehensive training, medical/dental benefits, and flexible schedules. Area Scouts emphasizes diversity, inclusion, and equal opportunity, and they promote within the organization. Their mission is to ensure athletes' health and provide high-level training at affordable costs.

Specialist, Software Engineer - Integration Adapter IIB / WMB

Company: Nationwide Insurance

Location: Remote

Posted Jan 22, 2025

Nationwide's Information Technology team is seeking a proven developer for a Specialist IT Application Developer role, specializing in the Integration Adapter space. The ideal candidate should have experience with IBM Integration Bus V10, WebSphere Messaging Queue V8, and Service Oriented Architecture. They will be responsible for tasks such as MQ Configuration, Broker Configuration and Database, and Technical Skills like design, implementation, and deployment of applications. Nationwide offers an agile work environment and a collaborative culture focused on delivering outstanding technology solutions.

Associate Consulting Engineer - Managed Services Monitoring

Company: CDW

Location: Remote

Posted Jan 22, 2025

CDW offers a rewarding career opportunity for IT professionals, emphasizing collaboration, innovation, and personal growth. As an Associate Consulting Engineer (ACE), you'll work alongside industry-leading experts, gain valuable skills, and participate in a best-in-class training program. The role involves partnering with customers, improving monitoring tools, and contributing to solution design. CDW values diversity, fostering an inclusive environment that encourages individuality and professional development. The company provides comprehensive benefits and a supportive culture, making it an excellent choice for those passionate about technology and committed to customer success.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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