Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Backend Engineer | Mid-Senior | Golang | AI

Company: Nord Security

Location: Remote

Posted Jan 22, 2025

Nord Security, a global leader in internet privacy and security solutions, is seeking a skilled backend developer to join their team. The ideal candidate will have experience with distributed technologies and NoSQL databases, and a passion for building antivirus and creating a safer online experience. The role involves developing distributed microservices, collaborating with a team of dedicated developers, and taking ownership of architecture design, development, and deployment initiatives. The company offers a competitive salary range, access to Nord Security products, professional growth opportunities, health benefits, mental wellbeing support, team spirit events, additional paid leave, and flexible working time arrangements.

Tendering Manager

Company: Hitachi Energy

Location: Remote

Posted Jan 22, 2025

This job posting describes a sales role at Hitachi Energy, requiring experience in electrical engineering and a strong understanding of substation automation systems and protection systems. The responsibilities include developing and implementing pre-sales support and bidding strategy, overseeing proposal preparation, and ensuring competitive offers. The company values safety and integrity, and the ideal candidate will be able to work collaboratively with multiple stakeholders.

Associate Project Manager - Global Clinical Supplies

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific offers a positive work environment with meaningful work that makes a global impact. The company provides resources for individual career goals and supports customers in making the world healthier, cleaner, and safer. The job description includes opportunities for growth, innovation, and teamwork.

Senior Customer Success Manager - Health Plans + Health Systems

Company: Cleo

Location: Remote

Posted Jan 22, 2025

Cleo, a leading family benefits platform, is seeking a Senior Customer Success Manager with 7+ years of experience in Medicare Advantage and Commercial health plans. The role involves managing relationships with health plans and health systems, driving adoption, retention, and satisfaction. Key responsibilities include owning logo and revenue retention, conducting executive business reviews, and partnering with Marketing and Product to drive adoption. The ideal candidate should have deep healthcare operations knowledge, strategic mindset, and strong relationship-building skills.

Vice President, Commercial Sales

Company: Smartsheet

Location: Bellevue, WA / Remote

Posted Jan 22, 2025

Smartsheet, a tech company, is seeking an experienced enterprise SaaS sales leader to develop and lead the NA Commercial Sales team. The role involves creating account strategies, refining sales plays, expanding executive relationships, and selling high-value solutions. The ideal candidate should have a proven track record of exceeding sales goals, leading enterprise SaaS sales teams, and driving substantial growth. They must possess multi-persona, multi-use case platform selling experience, and excellent interpersonal skills. The role offers a competitive base salary range and a market-competitive incentive opportunity, along with comprehensive benefits including HSA, 401k match, flexible time away, and parental leave.

Audio Data Collection Project - Punjabi

Company: TELUS Digital

Location: Remote

Posted Jan 22, 2025

TELUS International is seeking participants for a Punjabi language audio data collection project. The task involves recording around 250 utterances on an Android mobile phone, following specific instructions. The project, which can be completed remotely, is expected to take 1 to 1.5 hours. Successful completion will result in a payment of 10 USD. Requirements include being 18+, having an Android phone, being a native Punjabi speaker, located in India, fluent in English, having a stable internet connection, and a quiet environment for recording. The project duration is from October 2024 to January 2025.

Personalized Internet Ads Assessor -Slovakian speakers in Slovakia

Company: TELUS Digital

Location: Remote

Posted Jan 22, 2025

This job posting is for a remote, part-time role as a Personalized Internet Ads Assessor. The role involves reviewing online advertisements, rating their relevance, and providing feedback on language and cultural relevance. The goal is to improve content, quality, and layout for millions of users. The position offers flexible working hours, access to mental health support, and the opportunity to be part of a global AI community. No prior professional experience is required, but candidates must pass an assessment and meet basic requirements including excellent English and Slovakian communication skills, familiarity with Slovakian affairs, and access to necessary technology.

Account Executive

Company: Netlify

Location: Remote

Posted Jan 22, 2025

Netlify is seeking an Account Executive to help prospective customers navigate and evaluate their solutions, ensuring long-term success. The role involves consistently delivering against revenue and pipeline targets, selling complex technical products, and collaborating with internal stakeholders. The ideal candidate will have a history of closing complex deals, be well-versed in selling to technical audiences, and possess strong prospecting, qualifying, and negotiating skills. Netlify is a Series D company with over 4 million users, committed to building a better web and fostering a diverse, inclusive team.

Sr. Sales Manager, LatAm (Starlink Enterprise Sales)

Company: SpaceX

Location: Remote

Posted Jan 22, 2025

SpaceX, a company founded with the goal of enabling human life on Mars, is actively developing necessary technologies. The Starlink Enterprise Sales team is hiring a results-driven Senior Sales Manager for Latin America. The role involves meeting revenue targets, identifying new enterprise customers, and working with cross-functional teams. The ideal candidate should have a strong sales track record, preferably in the satellite/telecommunications sector, and be fluent in English with proficiency in Portuguese and/or Spanish.

Engineering Manager

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 22, 2025

DigitalOcean is seeking a highly motivated, hands-on technical engineering manager for its GenAI Platform team. This team is responsible for the GenAI Platform, a simplified way to build generative AI applications. The role involves planning and executing complex technical projects, collaborating with technical leads, and managing software project schedules. The ideal candidate will have experience in AI/ML, CI/CD, infrastructure, and making products for technical teams. They should be able to make effective trade-offs, ship products at scale, and manage teams throughout the SDLC. DigitalOcean offers career development, competitive benefits, and a focus on diversity and inclusion.

Project Manager, Global Billing Credit and Collections

Company: Equinix, Inc

Location: Toronto, Canada / Remote

Posted Jan 22, 2025

Equinix, a global digital infrastructure company, is seeking a Project Manager for the Global Billing, Credit & Collections (GBCC) team. The role involves overseeing and delivering strategic business cases, managing stakeholders, and ensuring successful program execution. Responsibilities include planning, stakeholder management, communications, risk management, project/program delivery, and reporting. The ideal candidate should have proven experience in Finance transformation, project management certification, and proficiency in presentation content delivery. A flexible approach to working hours and willingness to be on-site in the nearest Equinix Hub are required.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

Related Pages