Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Red Hat Linux Systems Admin - Cleared

Company: CDW

Location: Remote

Posted Jan 22, 2025

CDW, a Fortune 200 leader, invites IT professionals to join and have a significant impact on their career. The Red Hat Linux Systems Admin - Cleared role involves supporting IT system infrastructure, troubleshooting, and maintenance. Key responsibilities include managing day-to-day operations, monitoring, problem resolution, and providing Tier 1 and 2 support. The role requires active Top Secret or Q level security clearance, 10 years of Systems Administrator experience, and a Bachelor's degree in a technical discipline. CDW values its employees, offering a positive work environment with opportunities for career growth and diverse perspectives.

Area Scouts | Sports - Regional Manager | Athlete Evaluator

Company: Area Scouts

Location: Remote

Posted Jan 22, 2025

Area Scouts is a rapidly growing athlete health and development platform, aiming to become the world's leading program. They offer full-time and part-time positions for sports coaches, instructors, trainers, physical therapists, evaluators, and scouts. The company is committed to preventing youth sports injuries through proper athlete development, and they provide comprehensive training, medical/dental benefits, and flexible schedules. Area Scouts emphasizes diversity, inclusion, and equal opportunity, and they promote within the organization. Their mission is to ensure athletes' health and provide high-level training at affordable costs.

Sr. Brand Manager- Federal

Company: CDW

Location: Remote

Posted Jan 22, 2025

CDW, a Fortune 200 leader, invites IT professionals to join and impact their career while contributing to the company's mission. The Category and Brand Management team collaborates with various departments to develop partner marketing strategies, increase market share, and drive revenue. The Senior Brand Manager role involves being a product expert, channel leader, and engaging with sales to boost product sales and brand awareness.

D365 CRM Administrator

Company: Anthology

Location: Remote

Posted Jan 22, 2025

Anthology, a global EdTech company, is seeking a Service Delivery Manager for its Reach Application Administration services based on Microsoft D365 CRM. The role involves serving as the primary customer contact, understanding customer business objectives, facilitating communication, and configuring/developing Anthology Reach business solutions. The ideal candidate should have a Bachelor's degree, at least 2 years of Microsoft Dynamics experience, Power Platform experience, and excellent communication skills. Preferred skills include technical support experience, system administration experience, and Microsoft Dynamics CRM experience.

Claims Technical Director - E&S/Specialty

Company: Nationwide Insurance

Location: Remote

Posted Jan 22, 2025

Nationwide's Property and Casualty team is seeking a highly proficient candidate with a passion for helping people protect what matters most. The ideal candidate should have excellent communication skills and a law degree is preferred. The role involves directing Claims coverage and strategy for Excess Surplus (E&S)/Specialty, providing technical oversight, and driving consultative guidance. The candidate will also assist in product development, identify industry trends, and deliver a positive customer service experience. Ten years of insurance coverage experience is preferred, with a strong knowledge of commercial lines and complex coverage issues.

Account Manager, Strategic (Japanese-Speaking)

Company: Atlassian

Location: Yokohama, Japan / Remote

Posted Jan 22, 2025

Atlassian is seeking an Account Management professional to drive revenue growth and deepen relationships with strategic customers. The ideal candidate has over 7 years of experience in account management, a proven track record of achieving revenue targets, and expertise in running cross-sell discovery. They must be adaptable, resilient, and empathetic, with a strong understanding of product updates and new offerings.

Account Development Representative - France

Company: Samsara Inc.

Location: Remote

Posted Jan 22, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking an Account Development Representative (ADR) for their EMEA business. The role involves sourcing pipelines, generating opportunities via outbound outreach, and becoming a product expert. Successful ADRs can be promoted to Account Executive within two years. The ideal candidate has 1-3 years of professional experience, sales experience, excellent communication skills, and a growth mindset. Samsara offers a competitive compensation package, flexible working model, and commitment to diversity and inclusion.

Managing Consultant Engineer-Managed Services

Company: CDW

Location: Remote

Posted Jan 22, 2025

CDW offers an opportunity for a seasoned IT engineer to contribute to new solution/product design and implementation, providing technical consultation, leadership, and support. The role involves working with complex technical services, maintaining client relationships, and leading design workshops. Candidates should have a Bachelor's degree in a relevant field and extensive IT engineering experience, including expertise in VMware, hyper-converged infrastructure, and Cisco UCS. CDW values a customer-focused approach, strong communication skills, and the ability to work independently and collaboratively.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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