Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Staff Product Designer (L4)

Company: Twilio

Location: Remote

Posted Jan 22, 2025

Twilio is seeking a Staff Product Designer for the Efficiency Engineering team. The role involves leading the design of application experiences for both customers and internal users, with a focus on creating a world-class user experience. The ideal candidate will have a user-centered design workflow, empathy for user needs, and experience with design systems and modern UI tools. The position is remote-based in Canada and offers competitive pay along with various benefits.

HR Systems Specialist

Company: Leidos

Location: Remote

Posted Jan 22, 2025

The job posting is for a position responsible for maintaining the Workday HR System and supporting Leidos employees. The role involves system administration, data management, and security model administration. Key responsibilities include managing Workday data integrity, developing and maintaining reports, providing input for system configuration, troubleshooting issues, supporting Workday learning functionality, and assisting with HR customer inquiries. The ideal candidate should have 2+ years of relevant HR systems or IT systems experience, proficiency in Excel, and excellent customer service skills.

Senior IT ERP Technical Project Manager

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific Inc. is seeking a Senior ERP IT Technical Project Manager to lead complex projects and coordinate with various divisions. The role involves setting up project lifecycle phases, developing comprehensive plans, and fostering collaboration among team members. The company offers a dynamic environment for growth and development.

Sr Manager, Global Partner Marketing - At-Scale Partner Marketing

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Sr Manager, Global Partner Marketing to drive Reseller Sell Through. The role involves creating and executing strategic marketing initiatives, building scalable program engagement, and fostering strong relationships with strategic reseller partners. Key responsibilities include developing a comprehensive marketing strategy, building a rewards program, establishing a Partner Marketing Advisory Council, and tracking performance of marketing programs. The ideal candidate should have 12+ years of marketing experience, a strong understanding of the partner ecosystem, excellent project management skills, and proficiency in marketing automation platforms.

Medical Director

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Transplant Diagnostics is seeking a Medical Director for its Medical Affairs function. The role involves leading clinical utility and application of TDX's solutions across various customer segments. Key responsibilities include translating business objectives into clinical utility, developing clinical evidence and health economic study plans, driving division-wide partnerships, and serving as the division's clinical authority. The ideal candidate should have a Doctor of Medicine (M.D.) in transplantation or immunology, 10+ years of healthcare experience, and a proven track record in growing clinical demand generation and scientific engagement. The compensation range for this position based in California is $221,600.00-$295,450.00.

People Operations Associate

Company: Twilio

Location: Remote

Posted Jan 22, 2025

Twilio is seeking a People Operations Associate to join their remote team, supporting the Americas region. The role involves managing day-to-day HR processes, leveraging Workday and ServiceNow, and providing HR support to employees and internal partners. The ideal candidate will have 1-2 years of HR experience, strong communication skills, and a growth mindset. Twilio values diversity and offers competitive benefits, including generous time-off, parental leave, healthcare, and retirement savings. The role is remote, based in Colombia, with occasional travel for in-person meetings.

Senior Technical Support Engineer

Company: Samsara Inc.

Location: Remote

Posted Jan 22, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking an experienced Technical Support Engineer. The role involves providing world-class hardware and software support, resolving complex customer problems, and improving support across all teams. The ideal candidate should have a strong technical background, proven customer-facing skills, and excellent communication abilities. They should be able to build and develop troubleshooting tools, understand customer support processes, and collaborate effectively with other support engineers. The position is remote and open to candidates in the UK, France, Germany, Netherlands, or Poland. Samsara offers a competitive total compensation package and a flexible working model.

Patient Recruitment & Engagement Lead (remote)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific's PPD division is revolutionizing patient recruitment with Patient First, a group enhancing patient experience through digital solutions. They are seeking a Patient Recruitment & Engagement Lead to manage global strategies for drug trials, ensuring effective trial delivery and operational excellence. The role requires clinical management, project management, leadership, and strong communication skills. The position offers a competitive salary, benefits, and a chance to work in a forward-thinking organization committed to fostering a healthy workplace.

Senior Software Engineer I

Company: Braze

Location: Remote

Posted Jan 22, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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