Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Senior Design Manager

Company: Superhuman

Location: Remote

Posted Jan 22, 2025

Superhuman is a company dedicated to enhancing professional productivity and happiness through innovative email solutions. They aim to provide the fastest email experience, with customers reporting significant improvements in inbox management. Superhuman is not just about email; they plan to revolutionize productivity platforms by tackling calendars, notes, contacts, and tasks. The company values building products that people love, infusing joy and delight into their experiences. They are seeking a Senior Design Manager with extensive experience in consumer-facing technology, a proven track record in leading design teams, and a strong commitment to inclusivity and innovation. The role involves managing a high-performing design team, driving design quality, and fostering collaboration. Superhuman offers competitive compensation, comprehensive benefits, and a flexible work environment.

Feasibility Strategist

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a Feasibility Strategist to join their dynamic team in Bulgaria. The role involves developing and implementing data-driven strategies for proposals, conducting site identification assessments, and managing feasibility offerings. The company offers a collaborative environment where contributions are valued and celebrated.

Sr Product Specialist

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a Sr Product Specialist, Human Genotyping Sales for the Midwest region. The role involves growing the company's presence in Human genotyping, focusing on Axiom product lines, and working with marketing and business partners. The successful candidate will develop and own annual and quarterly business plans, understand customer needs, and manage the sales process. A Bachelor's degree in a related field is required, with a Master's or PhD being desirable. At least 5 years of sales experience, preferably in genomics, is needed. The role is remote and requires approximately 40-50% travel.

Account Executive, Mid-Market Sales

Company: Equinix, Inc

Location: New York, NY / Remote

Posted Jan 22, 2025

Equinix, a global digital infrastructure company, is seeking an Account Executive 1 to sell its solutions to small and mid-market new accounts and expand existing ones. The role involves building customer relationships, managing accounts, identifying business needs, facilitating contract renewals, and leveraging internal resources. The position requires 1+ years of experience and a Bachelor's degree. The targeted pay range is $82,000 to $126,000 per year in locations like California (Non-SF/Bay Area), Connecticut, Maryland, New York, New Jersey, and Washington state. Equinix is committed to diversity and equal employment opportunities.

Junior Frontend Software Engineer

Company: Atlassian

Location: Gdańsk, Poland / Remote

Posted Jan 22, 2025

Field Service Supervisor

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is offering a Field Service Supervisor position with a salary range of $80,000.00 - $110,000.00 per year. The role is remote and based in Colorado, Minnesota, or Kansas, with a preference for Denver, Colorado, or Minneapolis, Minnesota. The successful candidate will manage a team of engineers, ensuring customer and service region objectives are met. They will also coach and mentor team members, deliver complete services on laboratory products, and work closely with the Sr. Service Manager. The role requires a Bachelor's Degree in a relevant field, 7+ years of technical field service experience, and strong electronic/electrical and mechanical expertise.

Product Design Manager (Design Systems)

Company: Miro

Location: London, United Kingdom / Remote

Posted Jan 22, 2025

Miro is seeking a Design Manager with over 10 years of B2B/SaaS/Enterprise product design experience to evolve and scale its product design language and design system. The role involves leading the implementation of Miro's design language, articulating a clear vision, and driving design quality across the organization. The candidate will manage a team of Senior Designers, collaborate with various teams, and ensure Miro's designers, product, and marketing teams have the necessary resources for high-quality design solutions. Miro offers a competitive equity package, wellbeing benefits, and an opportunity to work in a globally diverse team.

Feasibility Strategist

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a Feasibility Strategist for a dynamic team in Bulgaria. The role involves developing and implementing data-driven strategies for successful study endpoints, managing feasibility offerings, and establishing positive relationships with internal and external customers. The ideal candidate should have a proven track record in data analysis, strategic planning, project management, and excellent communication skills. This is a great opportunity to contribute to world-class projects and make a significant impact in scientific discovery and healthcare.

Sr. Pricing Operations Specialist

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Sr. Pricing Operations Specialist. The role involves managing pricing processes and systems, ensuring accurate implementation of pricing strategies, and partnering with various teams. The ideal candidate should have 5+ years of operational experience, in-depth understanding of CPQ operations, and strong communication skills. The company offers competitive compensation, benefits, and opportunities for continuous improvement and cross-functional collaboration.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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