Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Oversight (Sr) Director - Managed Access Programs

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a Director, Project Management in their Oversight Team - Managed Access for the EMEA region. The role is remote-based and requires recent experience in full-service clinical trials, specifically in Access Solutions. The successful candidate will be accountable for strategic indication or client-specific portfolio management, providing therapeutic expertise in project delivery execution, and driving overall strategy development for proposals. Key skills include comprehensive therapeutic area knowledge, cross-functional project management, excellent communication, leadership, and financial acumen. The company values employee health and wellbeing, promoting a balanced environment for thriving.

Lead Copywriter

Company: Pluralsight

Location: Remote

Posted Jan 22, 2025

Pluralsight is seeking an Email Marketing Copywriter with a diverse skill set. The ideal candidate is a proficient writer who can bring voice, style, and clarity to various projects and campaigns. They should be a 'word architect', capable of developing clear content hierarchies and supporting the brand's 'why'. The role involves partnering with project owners, writing compelling copy for various mediums, and tailoring content to each customer touchpoint. The candidate should be customer-obsessed, data-driven, and capable of collaborating with designers and stakeholders. Experience in technology writing, UX writing, and B2B/B2C content is preferred. Pluralsight offers a remote-friendly environment, competitive benefits, and a commitment to diversity and continuous learning.

Solution Engineer

Company: Arcadia

Location: Remote

Posted Jan 22, 2025

Arcadia, a healthcare data and analytics platform, is seeking a Solution Engineer to bridge the gap between client needs and their innovative solutions. This role involves showcasing the platform's impact, translating client challenges into actionable use cases, and collaborating with internal teams to deliver high-value solutions. The ideal candidate will have 5+ years of healthcare experience, excellent presentation skills, and the ability to think critically in dynamic situations. Arcadia offers a competitive salary, growth opportunities, and a collaborative work environment.

Senior Consult Partner, Financial Services

Company: Kyndryl

Location: Milan, Italy / Remote

Posted Jan 22, 2025

Biosciences Sales Development Program Representative - West Region

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific's Sales Development Program (SDP) in the Biosciences Division is designed to advance careers of high-potential individuals with lab, sales, and customer experience. The program includes commercial and product training, job shadowing, networking, and virtual sales training. Candidates should have a Bachelor's in Life Sciences, 3+ years of lab and/or sales experience, and a willingness to relocate. The compensation includes an hourly pay range of $31.00-$33.00 in California, and a comprehensive Total Rewards package.

Regional Sales Manager - West

Company: GE Vernova

Location: Remote

Posted Jan 22, 2025

GE Vernova's Manufacturing Commercial team is expanding and seeking a Regional Sales Manager for the Western Region of North America. The role involves leading channel partners, managing medium to large sales territories, and selling to or through partners and distributors. The ideal candidate should have a Bachelor's degree, 7+ years of sales management experience in manufacturing software solutions, and strong financial acumen. Knowledge of SalesForce.com, LinkedIn, and Cloud Computing is required. The position offers a competitive salary range of $120,000USD - $180,000USD, healthcare benefits, retirement benefits, and opportunities for professional development.

(Associate) Medical Director - Cardiology, EMEA

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking an (Associate) Medical Director to provide medical support and advice for clinical trials and safety evaluation within the PPD Pharmacovigilance department. The role involves creating clinical trial protocols, contributing to site selection, reviewing and approving study documents, and ensuring medical validity of primary endpoints and study subject safety. The ideal candidate should have an MD or equivalent degree, strong medical knowledge, clinical experience in Cardiology, and fluency in English. They should also have experience in the pharmaceutical industry, understanding of NDA submission process, and regulatory guidelines for adverse event reporting. Strong communication and teamwork skills are essential.

Senior Software Engineer

Company: Autodesk

Location: Remote

Posted Jan 22, 2025

Director, Product Analysis - USDS Infrastructure

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Jan 22, 2025

Liberty Mutual is seeking an Assistant Director or Director, Product Analysis to lead the design and build of major pricing and underwriting programs in Earnix. The role involves driving best practices within Earnix, coordinating with modeling, data, and technology teams, and increasing speed to market with sophisticated models. Responsibilities include leading a team to build pricing programs, creating and maintaining rigorous data models, facilitating design of Rate Order Calculations, and ensuring accuracy of pricing outputs. The ideal candidate should have a Bachelor's degree in a quantitative field, 8+ years of relevant experience, and proven experience in creating rating logic and implementing rating programs in tools like Earnix. Strong understanding of rating algorithm structures and Python language skills are preferred. The company values diversity, equitable and inclusive workplace, and offers comprehensive benefits.

Oversight Directors - Cardio/General Medicine (CVGM Team)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a Director of Project Management for the Cardio/General Medicine (CVGM) Team. This role, available remotely or in office, involves strategic indication or client-specific portfolio management within the CVGM Therapeutic Unit. The ideal candidate should have comprehensive therapeutic area knowledge, expertise in cross-functional project management, and strong leadership skills. They will be accountable for project delivery execution, financial negotiations, and risk mitigations. The company values employee wellbeing and offers a mission-driven work environment focused on making the world healthier, cleaner, and safer.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

Related Pages