Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Director, Enterprise Sales (Germany)

Company: Datadog

Location: Mühlhausen, Germany / Remote

Posted Jan 22, 2025

Datadog is a global SaaS business that delivers growth and profitability while enabling digital transformation, cloud migration, and infrastructure monitoring. They offer high income earning opportunities, continuous professional development, and an inclusive company culture. The company values people from all walks of life and encourages passion for technology.

Senior Partner Product Marketing Manager

Company: Sumo Logic

Location: Gunnison, CO / Remote

Posted Jan 22, 2025

The role of Sr. Partner Product Marketing Manager for Sumo Logic Security involves strategic planning and execution of content development, sales enablement, and partner and customer engagement. The ideal candidate should have several years of experience in security, observability, product marketing, and partner marketing. Responsibilities include developing partner marketing plans, creating sales and marketing collateral, supporting customer meetings, and evangelizing Sumo Logic security in partnering activities. The desired qualifications include extensive experience with SaaS offerings, knowledge of cloud and security ecosystems, strong communication skills, and a collaborative work style.

Senior Manager Internal Audit

Company: CDW

Location: Remote

Posted Jan 22, 2025

CDW, a Fortune 200 company, invites experienced IT professionals to join and make a significant impact. They offer a mission-driven environment with opportunities for career growth and balance. Currently, they are seeking a Senior Manager, Internal Audit with extensive experience in audit, accounting, and finance, and strong leadership skills.

Operations Analyst - Mainframe - Nights

Company: CDW

Location: Remote

Posted Jan 22, 2025

CDW offers an opportunity for IT professionals to advance their careers, working with cutting-edge technology and a mission-driven company. The role involves technical tasks, service delivery, analysis, design, and leadership. Key responsibilities include collaborating with customers and team members, delivering services within SLAs, providing tier-1 support, and resolving issues. The ideal candidate should have operations experience, technical skills, and strong communication abilities. CDW values a positive work environment, fostering teamwork and innovation.

Service Now Developer

Company: Merit

Location: Remote

Posted Jan 22, 2025

Merit is a verified identity ecosystem that aids organizations in sectors like government, enterprise, defense, and education in solving critical problems. It offers digital verification of credentials, licenses, training, and skills. Merit's platform allows individuals to store and share their verified data securely. Notable partnerships include Florida Division of Emergency Management, Ohio Department of Education, and Virginia's Department of Professional and Occupational Regulation. Merit's values emphasize inclusivity, truth, and collective success. The company is currently seeking a ServiceNow contractor with specific technical skills and experience.

Lead BI Analyst

Company: CDW

Location: Remote

Posted Jan 22, 2025

CDW is a leading technology solutions provider that fosters an environment of collaboration, integrity, inclusivity, and individuality. They offer various job opportunities, including Lead BI Analyst positions, which involve providing data and analytics support to optimize digital user journey and enhance business decision-making.

Senior Marketing Manager, Commercial Marketing

Company: PROCEPT BioRobotics

Location: Remote

Posted Jan 22, 2025

PROCEPT BioRobotics is seeking a Senior Marketing Manager for US Commercial Marketing to develop and execute strategies for Aquablation Therapy. The role involves creating effective marketing strategies, collaborating with sales leadership, and working closely with surgeon practice and hospital thought leaders. The ideal candidate should have a proven track record in medical device marketing, excellent communication skills, and the ability to travel up to 30% of the time. The company offers competitive compensation, comprehensive benefits, and a culture that values innovation, humility, and collaboration.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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