Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Internet Safety Evaluator - Portuguese (PT)

Company: TELUS Digital

Location: Remote

Posted Jan 22, 2025

The job posting is for a part-time freelance role as an Internet Safety Evaluator at TELUS Digital AI. The role involves evaluating online video search results to improve content and quality, ensuring a safer browsing experience by reviewing potentially offensive material. The position requires fluency in Portuguese, residency in Portugal for the past three years, and familiarity with Portuguese business, media, sports, news, social media, and culture. Essential skills include active use of Gmail, Google+, and other social media platforms, along with access to broadband internet, a smartphone, and a personal computer. The hourly earnings are estimated at 8.51 EUR, with potential for higher pay based on productivity. TELUS Digital AI is committed to diversity and inclusion.

Manager, Stakeholder Communications

Company: Equinix, Inc

Location: Frisco, TX / Remote

Posted Jan 22, 2025

Aerospace Defense Presales Solution Consultant

Company: Siemens Digital Industries Software

Location: Chicago, IL / Remote

Posted Jan 22, 2025

Siemens Software is seeking a Solution Consultant with expertise in Teamcenter PLM tools, BOM and Change Management, and 5+ years of experience in the PLM space. The role involves engaging with customers to gather requirements, architecting solutions, and leading pursuit teams to deliver compelling customer experiences. The ideal candidate should have excellent communication skills, organizational abilities, and the capacity to work remotely with occasional travel. Siemens offers competitive compensation, benefits, and a flexible work environment.

Sr Presales Solution Consultant- West Coast- UKGPro

Company: UKG

Location: Remote

Posted Jan 22, 2025

UKG, the largest U.S.-based private software company, is seeking a Presales Solution Consultant. The role involves understanding customer needs, developing strategic solutions, and delivering impactful presentations. UKG offers comprehensive benefits, an inclusive culture, and opportunities for professional growth. The ideal candidate should have 5+ years of experience with UKG Pro or equivalent HCM solutions, and excel in driving positive business conversations with executives.

Sr. Medical Scientific Liaison, West

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a Senior Medical Science Liaison (MSL) for their Oncology division. The role involves maintaining and developing professional relationships with healthcare providers and key decision-makers. Key responsibilities include scientific collaborations, clinical support, sales clinical training, marketing support, staying updated on clinical literature, leading investigator-sponsored trials, customer education, participating in scientific meetings, collaborating with pharma and CROs, and relationship management. The ideal candidate should have a Ph.D., PharmD, or equivalent with a strong scientific background and at least 5 years of experience in Life Science, Diagnostics, or Oncology. Strong interpersonal, analytical, organizational, and communication skills are required. The role involves up to 30-40% travel and offers a competitive salary range of $149,500.00-$203,750.00 along with comprehensive benefits.

Group Product Manager, Marketing Insights & Reporting

Company: General Motors

Location: Remote

Posted Jan 22, 2025

The Group Product Manager of Marketing Insights and Reporting will lead the development of data products, visualization, and analytic solutions for marketing. This role requires technical expertise in building scalable data products and conducting analyses to provide deep understanding of metrics and ROI at the enterprise level. The individual will work cross-functionally with various teams and partners to accelerate data-informed decision-making. Key responsibilities include developing reports for marketing channels, driving strategic roadmaps, managing stakeholders, and leading a team of BI engineers and data scientists. Required qualifications include a degree in a relevant field, 5-8+ years of experience in analytics or data science, and experience leading technical teams.

Senior Director, Agent Solutions

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Jan 22, 2025

The job posting is for a leadership role in the Agent Solutions and Enablement (ASE) team at Liberty Mutual. The successful candidate will set the strategic vision for agent technology infrastructure, including core systems and a new compensation admin system. They will lead a team to optimize technology solutions, work closely with various departments and external partners, and ensure efficient data, reporting, and operational support. The role requires strong communication skills, a degree in a relevant field, and 15+ years of experience with top-tier Business Intelligence tools. Liberty Mutual values diversity, equity, and inclusion, offering comprehensive benefits and learning opportunities.

Quality Management Specialist

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a lead quality management expert for clinical research sites. The role involves driving operational quality and process improvement initiatives, ensuring quality training and compliance, and providing consultation on operational quality, risk, and regulatory compliance. Key responsibilities include supporting site Dyad leaders, maintaining SME level knowledge of operational processes, performing site visits, and supporting preparation activities for internal and external audits. The ideal candidate will have a Bachelor's degree, relevant experience, and strong understanding of audit processes, GCP guidelines, and quality regulations. They should possess excellent interpersonal and communication skills, and be able to work independently with little guidance.

Lead - LPN/LVN, Oscar Primary Care

Company: Oscar Health

Location: Payson, AZ / Remote

Posted Jan 22, 2025

Oscar Medical Group is hiring a LPN/LVN Lead for a remote role. The role involves providing leadership to a team of Licensed Practical Nurses/Licensed Vocational Nurses in a virtual clinic setting, overseeing day-to-day patient care and operations, and partnering with the Medical Director on practice team performance. The ideal candidate should have 4+ years of outpatient/ambulatory LVN/LPN experience and 2+ years of nursing leadership or supervisory experience. The base pay is $56,700 - $74,419 per year, with additional benefits.

Principal Workflow Architect

Company: ServiceNow

Location: Puteaux, France / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Principal Workflow Architect. The role involves participating in customer workshops, designing ServiceNow solutions, advising on platform capabilities, and mentoring field resources. The ideal candidate should have several years of professional services experience, IT domain expertise in ServiceNow, and excellent communication skills. Fluency in French and English is required. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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