Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Biotech Business Development Executive

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a strategic Sr. Business Development Executive for their Biotech West Sales team. The ideal candidate should have extensive service industry expertise across Pharma/Biotech/CDMO sectors, with a proven track record in sales leadership. Key responsibilities include developing and executing business development strategies, driving sales growth in the Biotech market segment, and coordinating winning solutions tailored to Biotech accounts. The role requires strong communication skills, a customer-centric approach, and the ability to lead and manage complex deal structuring and negotiation processes. The position offers a competitive salary range of $128,000.00-$191,975.00, along with a comprehensive Total Rewards package including health benefits, retirement programs, and paid time off.

Account Manager I

Company: Lightcast

Location: Remote

Posted Jan 22, 2025

The text describes the role of an Account Manager, emphasizing their responsibilities in customer relationship management, account renewals, and customer success. The ideal candidate should have 2+ years of experience in a customer-facing role, strong communication skills, and proficiency with Google Suite, Excel, and PowerPoint. The company, Lightcast, is a global leader in labor market insights, committed to diversity, equity, and inclusion. The role involves engaging with clients, understanding their needs, and working collaboratively with other departments to ensure an exceptional customer experience.

Director - Sales Training

Company: Donnelley Financial

Location: Remote

Posted Jan 22, 2025

Donnelley Financial Solutions is a leader in risk and compliance solutions, providing insightful technology, industry expertise, and data insights to clients across the globe. The Director of Sales Enablement and Learning will lead the Sale Enablement and Learning team, reporting to the SVP of Marketing & Sales Enablement. The role involves building and scaling a structured sales enablement program, managing a high-performing team, and leading engaging training sessions.

Commercial Operations Manager

Company: Aetion

Location: Remote

Posted Jan 22, 2025

Aetion, a leading science-driven technology company, is seeking a Commercial Operations Senior Manager. The role involves leading and optimizing commercial processes, overseeing operational efficiencies across various departments, and defining and tracking OKRs and KPIs. The successful candidate will develop commercial strategies, manage sales operations, marketing operations, customer success operations, and delivery operations. They will also ensure cross-departmental alignment and drive revenue growth and operational excellence. The ideal candidate will have a Bachelor's degree in Business Administration, Marketing, Operations Management, or a related field, with 8+ years of experience in commercial operations. Proficiency in CRM systems, marketing automation platforms, and project management tools is required. An MBA is preferred.

Demand Planner III

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific offers a role in their Clinical Trials Division (CTD) with a focus on global supply chain design and logistics management for clinical programs. The position involves designing inventory management plans, interpreting supply plans, and ensuring continuity of subject supply. Key responsibilities include project management, collaboration with global teams, and adherence to regulatory requirements. The ideal candidate should have a bachelor's degree in supply chain or related field, 4-5 years of relevant experience, and proficiency in Microsoft Office. Thermo Fisher Scientific promotes a sense of belonging and encourages remote employees to actively participate in video calls.

Manager, Medical Material Operations and Oversight Lead

Company: Biogen

Location: Remote

Posted Jan 22, 2025

The Manager, Medical Material Operations and Oversight Lead will be a crucial part of the US Medical team, overseeing material review processes and activities. This dual-role also involves supporting the US neuropsychiatry therapeutic area as a Grants Coordinator. Key responsibilities include leading material review processes, managing material planning and forecasting, coordinating review processes, managing training and communication, and supporting grants-related activities. The ideal candidate should have a Bachelor's degree, minimum 3 years of relevant experience, strong collaboration skills, and a strategic mindset. Biogen offers a competitive salary range, comprehensive benefits, and a culture of inclusion and belonging.

Senior Account Executive (SLED)

Company: Equinix, Inc

Location: El Segundo, CA / Remote

Posted Jan 22, 2025

Equinix, a global digital infrastructure company, is seeking a Senior Account Executive for the SLED market in Southern California. The role involves driving sales, acquiring new customers, and retaining existing ones by delivering tailored solutions. The ideal candidate should have a strong understanding of government procurement processes, excellent communication skills, and proficiency in Salesforce. The position offers a competitive pay range of $274,000 to $408,000 per year, along with opportunities for growth and learning.

Early Career Sales Development Representative, Mid-Market (Dutch Speaking)

Company: Atlassian

Location: London, United Kingdom / Remote

Posted Jan 22, 2025

Atlassian offers flexible work options, including remote positions in the UK or Poland. The Sales Development Representative role involves outbound prospecting, lead qualification, and collaboration with various teams. No prior SDR experience is required, and the company values accountability, communication, and continued learning. Atlassian is committed to diversity and inclusion, providing a range of perks and benefits to support employees.

Portfolio Lifecycle Manager Autoimmunity, Europe (m/f/d)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific Inc., a global leader in science, offers a job opportunity in marketing for their autoimmune diagnostics division. The role involves developing regional strategies, creating impactful marketing strategies, and coordinating new product introductions in Europe. The ideal candidate should have a higher degree in a life science subject, preferably with commercial experience and knowledge of healthcare regulations. Thermo Fisher Scientific provides excellent career prospects, a company pension scheme, and a culture valuing integrity, intensity, involvement, and innovation.

Project Quality Manager

Company: GE Vernova

Location: Boston, MA / Remote

Posted Jan 22, 2025

GE Vernova Gas Power is seeking a Project Quality Manager to ensure all Equipment Quality requirements and deliverables are met for assigned New Heavy-Duty and Aeroderivative Gas Turbine projects. The role involves collaboration with various Quality functions, including Suppliers, Factories, Engineering, and Site Teams, to manage project related Quality activities and deliverables. The PQM will be accountable for customer satisfaction, provide direct support to the Proposal Team and Project Manager, and ensure defined project quality objectives are achieved. Basic qualifications include a Bachelor's degree in Electrical, Mechanical or Civil Engineering, 5 years of experience in Power Plant Project knowledge and Site Quality activities, and fundamental knowledge of inspection and testing power plant equipment.

Claims Recovery Specialist

Company: Oscar Health

Location: New York, NY / Remote

Posted Jan 22, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

Related Pages