Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Senior Accountant - Remote Client Accounting

Company: Bookkeeper360

Location: Remote

Posted Jan 22, 2025

Bookkeeper360 is a highly-rated financial technology solution for small businesses, offering comprehensive accounting services, AI-driven software, and real-time insights. The company has been recognized by various publications and awarded for its growth and work environment. The Senior Accountant role, referred to as Senior Client Advisor, involves managing client relationships, delivering high-level financial insights, and leading a team of bookkeepers. The ideal candidate is driven, accountable, humble, team-oriented, tech-savvy, and passionate about helping small businesses. Benefits include a competitive salary, comprehensive benefits package, and a collaborative work environment.

Mid-Market Account Executive

Company: Zillow

Location: Remote

Posted Jan 22, 2025

The ASA (Agent Software and Advertising) team at Zillow is a dynamic group dedicated to empowering real estate professionals with innovative tools and resources. They focus on developing and promoting solutions like Showcase and Premier Agent buyer leads. The role is for seasoned sales professionals to manage a book of 250+ accounts, understand larger business needs, and drive significant sales growth. The position is remote and offers a competitive base pay range and equity awards. Zillow is committed to fostering an inclusive environment with world-class benefits.

DevOps Cloud Engineer

Company: Siemens Digital Industries Software

Location: Livonia, MI / Remote

Posted Jan 22, 2025

Siemens Digital Industries Software is seeking a DevOps Engineer with extensive cloud experience. The role involves maintaining, deploying, and executing external cloud environments for customers and engineering divisions. The candidate will be part of the cloud enablement team, focusing on creating managed services and customer environments. Key responsibilities include utilizing cloud architecture, ensuring high availability, troubleshooting complex problems, and communicating with customers. Minimum qualifications include a Bachelor's degree in a relevant field, 3-5+ years of experience in IT cloud solutions, and proficiency in DevOps tools like Terraform, Ansible, Jenkins, Packer, Git, and Docker. Preferred qualifications include familiarity with SRE concepts, cloud architecture certifications, and experience with virtualization and container platforms.

Senior Software Engineer II, Marketing Automation [United Kingdom]

Company: Olo

Location: Remote

Posted Jan 22, 2025

Olo, a leading SaaS platform, is seeking a Senior Fullstack Engineer to join their Marketing Automation team. The role involves designing, building, and scaling solutions for their Olo Engage marketing suite. The ideal candidate should have 6+ years of development experience, strong knowledge in Vue.js, Node.js, TypeScript, Postgres, Elasticsearch, Redis, Microservices, Kubernetes, Helm, and CICD. The position is fully remote and allows work from anywhere within the United Kingdom. The compensation range is £64,000 - £76,000 annually.

Staff Scientist, Field Applications Single-Use Technologies - Boston MA

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a Single-Use Technologies Field Applications Specialist. The role involves providing technical support and strategic guidance on Single-Use System solutions, acting as a primary field technical interface between the Sales team and customers. The ideal candidate should have a life science degree or equivalent industry experience, understanding of cGMP and regulatory guidelines, and leadership skills. Benefits include competitive compensation, medical benefits, PTO, 401K, and employee stock purchase programs. The role requires up to 60% travel and remote work capabilities.

Strategic Alliance Manager - RSM, West Monroe, Protiviti

Company: Alteryx

Location: Remote

Posted Jan 22, 2025

Alteryx is seeking an experienced Alliance Manager to join their strategic partnerships team. The role involves building and maintaining relationships with key regional systems integrators, driving revenue growth, and contributing to thought leadership. The ideal candidate should have 5-7+ years of alliance management experience, deep understanding of data and analytics, and excellent relationship-building skills.

Customer Experience Consultant, Technical Support

Company: Zillow

Location: Remote

Posted Jan 22, 2025

Zillow, Inc. is offering a remote position for an Aryeo Customer Experience Consultant. The role involves providing exceptional customer service and support to photographers and agents, mastering Aryeo & BYOP products and processes, supporting new product launches, and staying updated with industry changes. The ideal candidate should have excellent communication skills, 1+ years of customer support experience, and a passion for customer satisfaction. The role is eligible for equity awards and comes with comprehensive benefits. Zillow Group is committed to fostering an inclusive environment and is an equal opportunity employer.

Senior Software Engineer I, GDP [United Kingdom]

Company: Olo

Location: Remote

Posted Jan 22, 2025

Olo, a leading SaaS platform, is seeking a Senior Backend Engineer to join their GDP team. The role involves architecting, developing, scaling, and monitoring solutions for their Olo Engage product suite. The engineer will work with billions of restaurant event data monthly, collaborating with a passionate team using modern technologies. The position is fully remote within the United Kingdom, offering a competitive salary range of £57,600 - £70,000 annually.

Sr. Global Solution Sales Executive - Operation Technology Go-to-Market

Company: ServiceNow

Location: Portland, OR / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Sr. Global Solution Sales Executive - Operation Technology Go-to-Market. The role involves driving growth strategy, enhancing solution sales capabilities, and orchestrating cross-functional ecosystem efforts. The ideal candidate should have 7-10+ years of experience in Industry Solution sales, business development, and GTM strategy, with proven enterprise software sales experience. Key responsibilities include developing strong relationships with key accounts, aligning as Executive Sponsor on key accounts, meeting revenue targets, and driving business growth in partnership with various cross-functional teams.

Remote Inside Sales Representative

Company: Liberty Mutual Insurance

Location: Pensacola, FL / Remote

Posted Jan 22, 2025

Liberty Mutual offers a Remote Inside Sales Agent role in Florida with a starting base salary of $45K, growing to an average earning range of $55K-$75K through base salary and commission. Top performers can earn up to $85K+. Benefits include comprehensive medical coverage, no cold calls, and opportunities for rewards and recognition. The role involves handling inbound calls, consulting with customers on insurance needs, and matching appropriate coverages. 2-3 years of sales experience is preferred, with 2 years required. A Property & Casualty license is necessary, with paid training provided for new hires.

Central Study Coordinator

Company: Care Access

Location: Remote

Posted Jan 22, 2025

Care Access is a multispecialty network of research sites aiming to engage healthcare professionals in clinical research and make trials accessible to every patient. The Central Clinical Services (CSC) role involves managing study work, building rapport with sites, hosting calls, preparing meeting agendas, and ensuring study delivery. CSC II includes managing special projects, guiding others, training, and identifying process improvements. The role requires proficiency in clinical research technologies, strong communication skills, and understanding of government regulations. At least 3 years of relevant clinical research experience is required for CSC, and 4 years for CSC II. Care Access offers benefits including PTO, insurance, retirement plan, and a culture of growth and equality.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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