Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

SAP Workforce Software (WFS) Lead, Manager

Company: PwC

Location: Milwaukee, WI / Remote

Posted Jan 22, 2025

PwC's business application consulting team specializes in optimizing operational efficiency for clients through software solutions and training. In SAP human capital, consultants focus on HCM applications, enabling clients to enhance human resources processes and talent management. The role involves leading teams, managing projects, and delivering value through extensive skills in business analysis, requirements gathering, and problem resolution. Preferred qualifications include experience in configuring and implementing workforce software, managing full life-cycle implementations, and providing complex integrations between workforce software and SAP/SuccessFactors solutions.

Staff Data Analyst - Product

Company: Hootsuite

Location: Atlanta, GA / Remote

Posted Jan 22, 2025

The Staff Data Analyst - Product role at Hootsuite involves providing advanced analytical support to the product team, optimizing product development, and improving user experiences. Key responsibilities include managing product data, conducting deep-dive analysis into user behavior, and shaping product decisions through insights on product performance, customer satisfaction, and feature usage. This role directly influences product strategies, feature prioritization, and customer retention efforts by turning data into actionable insights. The ideal candidate should have extensive experience in a fast-paced business environment, with specialized experience in product data and analytics. They should possess advanced analytics and statistical methods, data visualization and reporting skills, and proficiency in SQL, Python/R, and product analytics tools. The role offers a flexible work arrangement, with opportunities for remote work or a hybrid model, and is open to applicants located in Toronto, Vancouver, or remote throughout Canada and the United States.

Associate Account Manager

Company: Unum Group

Location: Remote

Posted Jan 22, 2025

Unum UK, a specialist employee benefits provider and part of the international Unum Group, is seeking an Associate Account Manager. The role involves supporting Senior Account Managers in new business and retention efforts with larger intermediaries. The ideal candidate will have experience in intermediary sales, preferably within Financial Services or Insurance, and strong communication and presentation skills. The position offers a competitive salary, on-target bonus, DC pension scheme, life insurance, income protection, and extensive health and wellbeing benefits. Unum UK promotes a supportive, inclusive environment with opportunities for career growth and personal development.

Product Associate

Company: Vetcove

Location: Remote

Posted Jan 22, 2025

Vetcove, a rapidly growing eCommerce platform for veterinary supplies, is seeking a Product Associate. The role involves enhancing the platform, driving product improvements, managing quality assurance, and collaborating with internal and external stakeholders. The ideal candidate will have a four-year degree, strong communication skills, and experience with data analytics. Vetcove offers competitive benefits including remote work, health insurance, 401k, and equity. The company is committed to diversity and inclusion.

Support Account Manager (Teamcenter)

Company: Siemens Digital Industries Software

Location: Sheffield, United Kingdom / Remote

Posted Jan 22, 2025

Senior ServiceNow Engineer

Company: ServiceNow

Location: Addison, TX / Remote

Posted Jan 22, 2025

Oversight Directors - Cardio/General Medicine (CVGM Team)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a Director of Project Management for the Cardio/General Medicine (CVGM) Team. This role, available remotely or in office, involves strategic indication or client-specific portfolio management within the CVGM Therapeutic Unit. The ideal candidate should have comprehensive therapeutic area knowledge, expertise in cross-functional project management, and strong leadership skills. They will be accountable for project delivery execution, financial negotiations, and risk mitigations. The company values employee wellbeing and offers a mission-driven work environment focused on making the world healthier, cleaner, and safer.

Field Applications Scientist - Ion Chromatography

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a highly qualified and self-motivated Application Scientist to support their Ion Chromatography instrumentation. The role involves providing training, technical support, and applications assistance to customers. The position requires excellent communication skills, independence, and the ability to travel frequently. Thermo Fisher Scientific offers competitive remuneration, benefits, and career development opportunities.

FPGA - Field Application Engineer

Company: Arrow Electronics

Location: Stockholm, Sweden / Remote

Posted Jan 22, 2025

Arrow Global Components (AGC) is seeking a Field Application Engineer to join their Nordic Engineering team. The role involves guiding customers' R&D in Sweden, helping them realize innovative ideas within FPGAs. The engineer will be based in either Kista or Göteborg, with home office also an option. Key responsibilities include assisting development engineers in selecting the right FPGA technologies, growing FPGA market share in Nordic, and conducting trainings and technical meetings with customers and suppliers. Requirements include experience with electronics, a diploma in engineering, fluency in Swedish and English, and a driving license for travel within Sweden. Benefits include comprehensive training, stable employment, remote work options, a company car, and opportunities for growth in a global, multicultural environment.

Senior Applications Analyst

Company: Zillow

Location: Remote

Posted Jan 22, 2025

Zillow Group's Finance Technology (FinTech) Application Development team is seeking a Senior Application Analyst. The role involves developing revenue recognition capabilities for all Zillow Group business lines, designing and supporting audit compliant technology solutions, and providing Level 2 support. The ideal candidate should have a Bachelor's degree in a technical field, 7+ years of finance business systems configuration experience, and expert level proficiency in Zuora Billing, Zuora Revenue, and Workday Financials. The position is categorized as remote and offers a competitive base salary with potential for equity awards.

Senior Consult Partner, Industrial

Company: Kyndryl

Location: Milan, Italy / Remote

Posted Jan 22, 2025

Kyndryl, a company specializing in designing, building, managing, and modernizing mission-critical technology systems, is seeking a Consult Partner. This role involves leading multi-disciplinary teams in complex consulting engagements, creating strategic change agendas, and driving profitable growth. The ideal candidate will have extensive experience in client engagement and relationship management at the CXO level, a proven track record in leading complex projects, and strong financial acumen. They will be responsible for building and maintaining deep relationships with client CXOs, leading C-level client interactions, and driving innovation within the organization. Kyndryl values diversity and inclusivity, offering benefits that support employees' well-being and career development.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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