Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Field Service Engineer (m/f/d)

Company: GE Vernova

Location: Berlin, Germany / Remote

Posted Jan 22, 2025

GE Vernova Solar and Storage Solutions is seeking a Field Service Engineer to lead processes for installed photovoltaic inverters and battery energy storage systems. The role involves providing technical direction for installation, commissioning, troubleshooting, repair, operation, and maintenance. The ideal candidate should have advanced training as a state-certified engineer or a Bachelor's degree in Electrical Engineering, Power Electronics, or related fields. Experience in power electronics and controls field services, along with knowledge of inverter products and energy storage systems, is required. Strong communication skills in German and English are essential, with fluency in French being a plus. The role involves up to 80% travel within Germany and potentially throughout Europe and the USA.

Principal Full Stack Software Development Engineer - Mexico

Company: Zillow

Location: Mexico City, Mexico / Remote

Posted Jan 22, 2025

Zillow, the leading real estate website in the US, is seeking a Principal Software Development Engineer. This role involves leading project delivery, contributing to feature design, reviewing peers' code, advocating for methodologies, mentoring juniors, and participating in a diverse, multi-functional team. The ideal candidate will have 7+ years of software development experience, proficiency in ES6, React, TypeScript, GraphQL, Python, Java, NodeJS, Go, and various databases. Fluency in English and Spanish, and a track record as a technical leader are required. Zillow values innovation, inclusivity, and work-life balance, offering competitive salaries, benefits, and equity awards.

Business Operations Manager

Company: bloXroute

Location: Remote

Posted Jan 22, 2025

bloXroute is hiring a Business Operations Manager with expertise in Hubspot CRM. The role involves optimizing processes, maintaining clean data, implementing automations, and delivering insights to drive sales efficiency and growth. The ideal candidate should have 5+ years of experience in sales operations, business analysis, or sales support management, and in-depth understanding of Hubspot's CRM functionalities. They should also have experience with automation workflows, creating dashboards, and generating reports in Hubspot. Strong organizational skills, interpersonal skills, and SQL skills are required. The candidate will act as a strategic partner to sales, marketing, and product teams, providing data-driven recommendations and identifying new business opportunities.

Senior Sales Development Representative

Company: LogicGate

Location: Remote

Posted Jan 22, 2025

LogicGate, founded in 2015, is a modern risk management platform aiming to transform business risks into opportunities. The company has secured over $156M in funding and is committed to fostering an inclusive work environment. They are seeking a Senior Sales Development Representative with 2+ years of B2B SaaS experience, strong communication skills, and proficiency in Salesforce, Salesloft, ZoomInfo, and 6sense. The role involves qualifying leads, managing pipeline, and reporting insights to optimize marketing leads and scale pipeline growth. The anticipated base salary range is $50,000 - $60,000 per year, with additional variable compensation, equity, and benefits. LogicGate's culture prioritizes DEIB, offers generous PTO, and supports community involvement.

Mid-Market Account Executive (SLED)

Company: Abnormal Security

Location: Remote

Posted Jan 22, 2025

Abnormal Security is seeking a high-performing Mid-Market Account Executive to join their expanding sales team. The role involves full-cycle sales, targeting small to medium-sized businesses, and requires a hunter mentality, cybersecurity passion, and team-selling experience. Key qualifications include 2+ years of full-cycle sales experience, a proven track record of exceeding quotas, and the ability to leverage demand generation pillars. The ideal candidate should be comfortable uncovering customer pain points, presenting solutions, and collaborating with internal teams. Experience in cybersecurity sales and familiarity with sales methodologies like MEDDIC or Command of the Sale are beneficial. The base pay range is $76,500—$110,000 USD, with additional bonuses, RSUs, and benefits available.

Senior Manager, Network Products

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 22, 2025

DigitalOcean is revolutionizing cloud computing by simplifying it and serving the developer community. The role involves managing a world-class engineering team, planning and executing complex technical projects, and collaborating with product and engineering teams. The ideal candidate should have direct experience in managing software engineers, domain expertise in networking, and a proven track record in managing projects throughout the SDLC. DigitalOcean values career development, well-being, and diversity, offering competitive benefits, growth opportunities, and equity compensation.

Regional Sales Director

Company: Illumio

Location: Raleigh, NC / Remote

Posted Jan 22, 2025

Illumio, a leader in Zero Trust segmentation, is seeking a Regional Sales Director with 8+ years of enterprise selling experience, particularly in security and networking software. The role involves driving sales, collaborating with top-tier professionals, and creating a territory plan. The ideal candidate should have a strong partner network, co-selling experience, and a successful track record of selling to the C-suite. Compensation ranges from $150,000 to $180,000 USD. Illumio offers a comprehensive benefits package and fosters a diverse, inclusive culture.

Senior Customer Marketing Manager - Localization - (Washington, D.C.)

Company: Samsara Inc.

Location: Remote

Posted Jan 22, 2025

Samsara, a NYSE-listed company, is seeking a Customer Lifecycle Marketing Manager to expand its international customer lifecycle program. The role involves designing region-specific campaigns, optimizing customer journeys, and ensuring compliance with data regulations. The ideal candidate should have extensive experience in lifecycle marketing, strong project management skills, and a deep understanding of customer behaviors. Samsara offers competitive compensation and a flexible working model.

Associate Business Developer - German and English Speaker

Company: HubSpot

Location: Remote

Posted Jan 22, 2025

HubSpot is seeking an Inbound Success Coach, ideally based in Ireland or Germany, to support prospect queries and prequalify sales opportunities. The role involves managing high volumes of leads, guiding prospects on product use, and scheduling discovery calls for Account Executives. The ideal candidate will have a strong desire for sales, fluency in English and German, and problem-solving skills. HubSpot offers a structured career path, flexible working policy, comprehensive onboarding, and a collaborative team environment. The company values HEART principles and has been recognized for its award-winning culture.

Billing Associate

Company: Equinix, Inc

Location: Singapore / Remote

Posted Jan 22, 2025

Equinix, a global digital infrastructure company, is seeking a Billing Associate. The role involves analyzing and performing billing adjustments, processing manual invoices, and coordinating monthly invoice runs. The associate will also manage customer queries, resolve billing issues, and work closely with cross-functional teams. Qualifications include 3+ years in finance and billing, a Bachelor's degree, strong communication skills, and proficiency in MS Office. Equinix is committed to diversity and equal employment opportunities.

Senior Solution Sales Executive (Customer Workflows)

Company: ServiceNow

Location: New York, NY / Remote

Posted Jan 22, 2025

ServiceNow, founded in 2004 in San Diego, California, is a global market leader in AI-enhanced technology, serving over 8,100 customers, including 85% of the Fortune 500. The company offers an intelligent cloud-based platform that connects people, systems, and processes. The Solution Sales Executive role involves overseeing the market success of ServiceNow's Customer Workflow products, supporting territory strategy, and coaching team members. The role requires 7+ years of experience in specialty solutions, understanding of business sales processes, and the ability to travel 30-50%. ServiceNow values inclusivity and offers competitive compensation with benefits.

IT Service Desk Manager

Company: Lime

Location: Remote

Posted Jan 22, 2025

Lime, a leading global electric vehicle company, is seeking a Senior IT Support Manager with 5+ years of experience in global operations. The role involves maintaining existing IT processes, creating new workflows, troubleshooting technical issues, defining service desk strategies, and managing software licensing agreements. The ideal candidate should have knowledge of cloud software, experience in regulated environments, and strong leadership skills. Lime offers competitive salaries, health and wellness benefits, flexible vacation policies, and professional growth opportunities. The company is committed to diversity and inclusion, and welcomes applicants from all backgrounds.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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