Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Sr Enterprise Account Executive - Strategic Retail

Company: ServiceNow

Location: Atlanta, GA / Remote

Posted Jan 21, 2025

ServiceNow, founded in 2004 in San Diego, California, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to transform work processes through its intelligent cloud-based platform. The job posting is for a sales role based in Atlanta, requiring 10+ years of sales experience, preferably in software or solutions sales. The role involves developing relationships with C-suite personas, overseeing client relationship mapping, and being a trusted advisor to customers. The company values inclusivity and welcomes candidates from diverse backgrounds.

Principal Program Manager, Partner Engagement and Inclusion

Company: Zillow

Location: Remote

Posted Jan 21, 2025

Zillow Group is expanding its Engagement & Belonging (E&B) Team with a new role, E&B Principal for Partner Success. This role aims to serve historically marginalized communities in the housing and rental industry, aligning with Zillow's mission of transparency and access. The E&B Principal - Partner Success will work across Partner Success, professional development, and DEIB, identifying opportunities for growth and designing programs to educate and empower teams and agent partners. Key responsibilities include assessing socio-political changes, developing DEIB metrics, and championing DEIB through strong relationships with senior leaders and partner success teams.

Product & Experience Strategic Operations Manager

Company: ServiceNow

Location: San Francisco, CA / Remote

Posted Jan 21, 2025

ServiceNow is a global market leader in the enterprise cloud software company, bringing innovative AI-enhanced technology to over 8,100 customers. The company aims to make the world work better for everyone through its intelligent cloud-based platform.

Senior Proposal Manager

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 21, 2025

Thermo Fisher Scientific is seeking a Senior Proposal Manager to generate sophisticated, customized biologics proposals for various clinical phases. The role involves understanding client requirements, offering solutions, and presenting proposals to prospective clients. Key responsibilities include evaluating RFI/RFPs, liaising with various teams, and generating detailed proposals integrated with multiple business units. The ideal candidate should have a Bachelor's degree in a relevant scientific field, 5+ years of industry experience, and strong client-facing interpersonal skills. The company offers a competitive salary, extensive benefits, and a flexible working culture.

Senior Enterprise Architect (Remote)

Company: RTX

Location: Remote

Posted Jan 21, 2025

Pratt & Whitney is seeking a Senior Enterprise Architect for a remote role. The position involves mapping digital and business processes, developing technology roadmaps, and leading the transformation journey. The ideal candidate should have extensive experience in Information Technology, including roles as a senior solution architect or enterprise architect. They must be able to provide strategic technical leadership and communicate effectively. Preferred qualifications include experience in Agile/Scrum teams and expertise in API strategy and governance.

Manager, Product Manager: Capital One Shopping (Remote - Eligible)

Company: Capital One

Location: San Francisco, CA / Remote

Posted Jan 21, 2025

Capital One Shopping is seeking a Product Manager with a strong background in data-driven product development. The ideal candidate will have experience in using SQL for data analysis, a customer-centric mindset, and the ability to lead teams in designing and delivering data platform features. The role involves creating a product vision, partnering with various teams, and managing multiple projects simultaneously. Basic qualifications include a bachelor's degree, at least 3 years of digital product management experience, and proficiency in SQL. The position is remote-eligible with a salary range of $144,000 - $164,400 for remote employees and higher for on-site roles.

Post Sales Operations Specialist, Velocity Black (Remote)

Company: Capital One

Location: McLean, VA / Remote

Posted Jan 21, 2025

Velocity Black, a Capital One company, is seeking a Post Sales Operations Specialist for a remote role. The company uses AI and human expertise to help high-performance individuals maximize their potential. Responsibilities include coordinating with specialists to fulfill member requests, clear communication, and ensuring high service standards. The ideal candidate should be passionate about hospitality, concierge, or travel industries, adaptable, and have customer service experience. Capital One offers a dynamic work environment, valuing diversity, inclusion, and employee growth.

Construction Project Team Administrator

Company: Equinix, Inc

Location: Toronto, Canada / Remote

Posted Jan 21, 2025

Equinix, a global digital infrastructure company, is seeking a Construction Project Team Administrator. The role involves onboarding new hires, managing calendars for construction directors, scheduling complex travel, and assisting with reports. The ideal candidate should have 3+ years of experience, preferably in construction project management support, and expert proficiency in MS Office. The position offers a competitive pay range depending on location, with benefits including an Equal Employment Opportunity environment and a commitment to diversity and inclusion.

Partnership Tax, SALT Senior Associate

Company: PwC

Location: Milwaukee, WI / Remote

Posted Jan 21, 2025

PwC offers a career in Finance within Internal Firm Services, involving financial planning, reporting, data analysis, and strategy support. The role includes recording and analyzing financial transactions, maintaining ledgers, and detecting fraud. The Internal Tax team provides services related to financial services, treasury, and taxation, including complex financial reporting, cost management, tax planning, and investment management. As a Senior Associate, you'll work on problem-solving, delegating tasks, critical thinking, and using various tools for data extraction and analysis. The job requires a bachelor's degree, prefers a master's in Accounting or Finance, and seeks skills in tax return preparation, understanding of tax codes, and experience with automation and digitization.

Account Director, New Business - East

Company: Coupa

Location: New York, NY / Remote

Posted Jan 21, 2025

Coupa is a company that offers total spend management platform for businesses large and small. It uses community-generated AI and industry-leading technology to empower customers with greater efficiency and visibility in their spend. The company values collaboration, transparency, and excellence, and its culture is driven by these principles. Coupa also has a global impact on its clients and employees, and it celebrates diversity and recognizes its value.

Technical Sales Specialist (TSS), High-Performance Chromatography Solutions

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 21, 2025

Thermo Fisher Scientific is seeking a Technical Sales Specialist (TSS) for their EMEA High-Performance Chromatography Solutions (HPCS) team. The role involves boosting revenue growth of the HPCS BU instrument portfolio, aligning with the strategic objectives of the CMD European Commercial Organization. The TSS will discover potential opportunities within the market, improve customer allegiance, and drive sales revenue. They will work closely with key members of the sales team, marketing teams, and support groups. The role requires an M.Sc. degree in Science or Business, over 5 years of experience in selling chromatography & mass spectrometry instrumentation, and excellent communication skills. Proficiency in English and Italian is essential.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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