Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Team Leader, Customer Site

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 21, 2025

The job description is for a remote-based Supply Center Specialist who will lead daily supervision of customer site-based personnel, ensure high levels of customer service, and support the execution of commercial strategy. The role requires strong analytical skills, leadership experience, and proficiency in Microsoft office. The ideal candidate will be able to work independently with little instruction on routine work but more detail instruction on new assignments.

Senior Proposal Manager

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 21, 2025

Thermo Fisher Scientific offers a Senior Proposal Manager position with a mission to make the world healthier, cleaner, and safer. The role involves generating biologics proposals, understanding client requirements, and presenting solutions. Key responsibilities include evaluating RFIs/RFPs, aligning with various teams, creating integrated proposals, and mentoring team members. The ideal candidate should have a scientific background, industry experience, and strong client-facing skills. Benefits include a competitive salary, extensive benefits, flexible working culture, and a collaborative environment.

CRA (Level II) - Nantes

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 21, 2025

Thermo Fisher Scientific offers a rewarding role in clinical monitoring and site management, contributing to life-changing therapies. The position involves conducting visits, managing procedures, and ensuring compliance with protocols and regulations. The company values innovation, integrity, and involvement, with a mission to make the world healthier, cleaner, and safer. Qualifications include a life sciences degree, relevant experience, language skills, and travel capabilities.

Global Partner Manager

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Jan 21, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Global Partner Manager to oversee day-to-day operations of strategic partnerships, manage go-to-market initiatives, and drive growth objectives. The role involves coordinating sales planning, building relationships with stakeholders, and ensuring regional execution of global objectives. The ideal candidate should have 3-5 years of experience in sales, business development, or partnership management, preferably in a SaaS company. A bachelor's degree is required, and a master's degree is encouraged. The role offers a competitive base pay, equity, variable compensation, and benefits.

Account Executive

Company: Sumo Logic

Location: Singapore / Remote

Posted Jan 21, 2025

The Account Executive role focuses on reinforcing Sumo Logic's leadership in the mid-market and enterprise space. Key responsibilities include pipeline management, lead generation, and delivering results against quotas. The team employs a consultative sales approach, aiming to provide an exceptional sales experience and customer satisfaction.

Principal DevOps Engineer

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 21, 2025

Atlassian offers flexible work arrangements, allowing Atlassians to choose between working in an office, from home, or a combination. The Principal Engineer role is designed for experienced software developers with expertise in multiple backend technologies. This role involves tackling complex problems, leading code reviews, mentoring junior members, and contributing to company-wide initiatives. Atlassian values diversity and offers comprehensive perks and benefits.

Sr. Sales Executive - New Clients (Minnesota)

Company: Ensono

Location: Remote

Posted Jan 21, 2025

Ensono is seeking a Senior Sales Executive - New Clients, also known as New Logo Sr. Sales Executive, with a proven track record in selling complex technology offerings. The role involves creating new bookings from acquiring new clients through a consultative engagement process. The candidate must be a strategic thinker, self-starter, and have strong presentation skills. They will be responsible for identifying new revenue opportunities, promoting client relationships, driving contract negotiations, and developing prospective client proposals. The ideal candidate should have at least 10 years of sales experience, 3-5 years in technology/managed service solutions, and significant experience in managing sales pipelines. They must be organized, analytical, creative, and adaptive, with excellent written and verbal communication skills. Ensono offers a range of benefits including unlimited paid days off, health plans, 401k with company match, and flexible work schedule.

Project Support Coordinator

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 21, 2025

Thermo Fisher Scientific Inc. is seeking a job for a technical, logistical, and central processes professional. The job involves providing project administrative support, maintaining procedures, and assisting in data entry and quality reviews. The company values diversity and invites applicants to apply for this dynamic and fast-paced opportunity.

Sr Director, Compliance

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 21, 2025

The Sr. Director, Compliance role is a significant position within the Global Quality Leadership team, reporting to the Vice President, Global Quality, Regulatory and EHS. The role involves ensuring cGMP compliance, developing and implementing compliance processes, and engaging with regulators like the FDA. Key responsibilities include establishing a Global Quality Compliance strategy, leading inspection readiness programs, and advising on industry issues and regulatory changes. The ideal candidate should have a degree in Chemistry, Biotech, or Pharmacy, 15+ years of cGMP experience in the pharmaceutical industry, and experience leading regulatory inspections. They should also possess strong quality assurance skills, experience with regulatory authorities, and excellent communication skills.

Red Hat Linux Systems Admin - Cleared

Company: CDW

Location: Remote

Posted Jan 21, 2025

CDW, a Fortune 200 leader, invites IT professionals to join and have a significant impact on their career. The Red Hat Linux Systems Admin - Cleared role involves supporting IT system infrastructure, troubleshooting, and maintenance. Key responsibilities include managing day-to-day operations, monitoring, problem resolution, and providing Tier 1 and 2 support. The role requires active Top Secret or Q level security clearance, 10 years of Systems Administrator experience, and a Bachelor's degree in a technical discipline. CDW values its employees, offering a positive work environment with opportunities for career growth and diverse perspectives.

Sr Service Support Representative

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 21, 2025

This role is for internal back-office support for a Sales Team selling Service and Maintenance on OEM Lab Instrumentation. The position is fully remote, with a non-negotiable shift from Monday to Friday, 11:30 AM - 8:30 PM EST. Key responsibilities include acting as a point of contact for internal departments to resolve customer questions and requests, collaborating with other internal teams to respond to tender invitations, maintaining data quality in SAP Database, preparing service quotations, and coordinating with team members to resolve queries. The ideal candidate should have basic knowledge of SAP database, strong communication skills, fluency in English, understanding of a service business, computer literacy, and excellent administrative and interpersonal skills. The role requires 1-3 years of administrative experience and 2 years of Customer Service Experience. The hourly pay range is $23.00-$24.00, with potential for a variable annual bonus and a comprehensive Total Rewards package.

Customer Workflow Technology Consultant

Company: ServiceNow

Location: São Paulo, Brazil / Remote

Posted Jan 21, 2025

ServiceNow, a global market leader founded in 2004, is seeking a Customer Outcomes Senior CSM Technical Consultant. The role involves configuring the ServiceNow Platform, designing solutions, providing oversight, and advising customers on platform capabilities. The ideal candidate should have 8+ years of professional services experience, ServiceNow certifications, and strong English skills. ServiceNow values inclusivity and diverse backgrounds.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

Related Pages