Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Senior Mobile Engineer, BLE Platform

Company: Samsara Inc.

Location: Remote

Posted Jan 21, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, seeks a Senior Software Engineer to join their BLE platform team. The role involves building and owning the BLE platform for Samsara's mobile products, Samsara Driver and Samsara Fleet, which support critical tasks for frontline workers and administrators. The ideal candidate will have 7+ years of mobile development experience, proficiency in React Native, Typescript, Redux, and GraphQL, and experience with BLE-enabled mobile applications. The role offers the opportunity to impact industries that run the world, build for scale, learn continuously, and collaborate closely with cross-functional teams. Samsara's compensation philosophy includes base salary, bonus, and RSUs, with a focus on delivering total direct compensation at or above market.

VP, Growth Marketing

Company: Upwork

Location: Remote

Posted Jan 21, 2025

Upwork is seeking a performance-driven VP of Growth Marketing to lead paid media and marketing automation teams. The role involves managing a substantial acquisition budget, optimizing ROI, and fostering a culture of experimentation. The ideal candidate will have a track record in scaling performance marketing, strong financial acumen, and experience in martech. Upwork values trust, risk-taking, customer focus, and excellence, offering a competitive salary, comprehensive benefits, and a commitment to diversity and inclusion.

Area Sales Manager - EMEA - Emerging Markets

Company: GitLab

Location: Remote

Posted Jan 21, 2025

GitLab, an open-core software company, is seeking an Area Sales Manager to lead a dynamic sales team and surpass growth goals. The role involves developing strategies for new customer acquisition, expanding the client base, and managing a team of Account Executives. The ideal candidate should have progressive sales leadership experience, a proven track record in meeting or exceeding performance objectives, and strong relationship-building and negotiation skills. GitLab values results, transparency, and collaboration, offering flexible work hours, remote work options, and a focus on diversity, inclusion, and belonging.

Senior Content Designer, Equities

Company: Robinhood

Location: Menlo Park, CA / Remote

Posted Jan 21, 2025

Robinhood Markets, a leading fintech company, is seeking a Content Designer to join their mission of democratizing finance for all. The ideal candidate should have 4-6+ years of UX writing or content design experience, and a passion for crafting product content that simplifies the world of finance. The role involves partnering with design, product, and research teams to build intuitive user experiences, and shaping the product roadmap. The Content Designer will also engage throughout the product development process, create approachable language, and ensure high-quality content for Robinhood's products. This is an opportunity to join an award-winning, growing team and have a significant impact on some of Robinhood's most used products.

Personalized Internet Assessor - US (Spanish speakers)

Company: TELUS Digital

Location: Remote

Posted Jan 21, 2025

TELUS International is seeking remote workers to assess online search results, enhancing their quality by analyzing content relevance and cultural appropriateness. The role requires proficiency in English and Spanish, ownership of a compatible smartphone, and familiarity with social media and Gmail. Payment is task-based with potential for higher earnings. TELUS International is an equal opportunity employer committed to diversity and inclusion.

Senior Staff Software Engineer, Backend - Platform

Company: Coinbase

Location: Mumbai, India / Remote

Posted Jan 21, 2025

Coinbase, founded in 2012, is seeking a software engineer with 10+ years of experience, particularly in architecting big data systems. The ideal candidate should be passionate about the mission to increase economic freedom globally through crypto and blockchain technology. They will architect and develop a platform for identity and regulatory, mentor junior engineers, and collaborate with various teams to turn vision into a tangible roadmap. Coinbase is committed to diversity and equal opportunity, offering a challenging yet rewarding work environment.

Senior Software Engineer

Company: Atlassian

Location: Remote

Posted Jan 21, 2025

Atlassian is seeking a Senior Security Engineer to enhance product security and uplift security programs across the company. The role involves building automated tools, reviewing platform and service designs, and empowering engineering teams to build secure software. The ideal candidate will have extensive experience in application and cloud security, coding in Java, Python, or Go, and leading large-scale projects. Atlassian values diversity and offers comprehensive perks and benefits.

IT Manager - Server Operations and Engineering

Company: Grainger

Location: Remote

Posted Jan 21, 2025

The company, a leading industrial distributor with operations in North America, Japan, and the UK, is seeking an experienced IT Manager specializing in Server Infrastructure. The role involves managing and optimizing the server environment, leading a team responsible for server, HCI, storage, and backup solutions. The ideal candidate should have extensive experience with Nutanix AHV, storage solutions, and server operating systems, along with proficiency in Power BI and ServiceNow. The company offers a competitive compensation package and a collaborative work environment, committed to equal employment opportunity and fostering an inclusive culture.

Security Threat Detection Engineer, PMTS

Company: Salesforce

Location: Remote

Posted Jan 21, 2025

Salesforce, a Customer Company using AI, Data, and CRM, is hiring for a Security role. The role involves protecting infrastructure, operations, and customer data. The ideal candidate will detect malicious intent, develop tools for high-fidelity signal detection, and collaborate with multi-functional teams. Requirements include experience in Information Security, understanding of TTPs, and proficiency in Python or Go.

Reg Affairs Manager - Global CTAs (ATMP/GMO)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 21, 2025

Thermo Fisher Scientific is seeking a Regulatory Affairs Manager to join their global team. The role involves leading global regulatory submissions, providing regulatory strategy advice, and managing project budgeting. The ideal candidate should have a Bachelor's or advanced degree, at least 5 years of experience, and excellent communication and interpersonal skills. The company offers a competitive salary, extensive benefits, and a flexible working culture. The mission is to make the world healthier, cleaner, and safer.

Account Associate, Loom

Company: Atlassian

Location: Seattle, WA / Remote

Posted Jan 21, 2025

Atlassian offers flexible work options, including remote work, and is committed to diversity and inclusion. The Loom Renewals Team, part of Customer Success and Renewals, is composed of proactive, empathetic individuals who drive renewal strategies and uncover expansion opportunities. They collaborate with account teams to support strategic planning and customer needs. The role involves managing customer relationships, driving renewals, and identifying cross-sell/upsell opportunities. Compensation is competitive, with base pay determined by skills and experience, and eligibility for bonuses, commissions, and equity. Atlassian provides comprehensive perks and benefits, and values unique contributions from all employees.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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