Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Associate Feasibility Manager (Clinical Trial)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 21, 2025

Thermo Fisher Scientific offers a role as an Associate Feasibility Manager, where the individual will lead and oversee feasibility studies, collaborate with internal departments, and ensure high-quality assessments. The position involves conducting feasibility surveys, participating in intelligence gathering, and managing projects according to client expectations. The role requires strong analytical skills, good judgment, and the ability to work both independently and as part of a team. Previous clinical research experience is preferred, and proficiency in computer skills and understanding of budgeting is essential. The company values employee health and well-being, supporting a balanced work environment.

ICF Medical Writing Program Manager

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 21, 2025

Thermo Fisher Scientific is seeking an ICF Medical Writing Program Manager for a position based in Bulgaria or Serbia. The role involves leading patient-centric medical writing programs, managing complex projects, engaging with clients, and ensuring high-quality document delivery. Key responsibilities include developing project plans, managing client relationships, collaborating with cross-functional teams, and mentoring junior staff. Successful candidates will possess advanced project management skills, excellent communication abilities, and in-depth knowledge of regulatory and document development guidelines. The company offers a competitive salary, extensive benefits, and a flexible working culture, emphasizing work-life balance and a collaborative environment.

Construction Project Team Administrator

Company: Equinix, Inc

Location: Miami, FL / Remote

Posted Jan 21, 2025

Equinix, a global digital infrastructure company, is seeking a Construction Project Team Administrator. The role involves onboarding new hires, managing calendars for construction directors, scheduling complex travel, and assisting with reports. The ideal candidate should have 3+ years of experience, preferably in construction project management support, and expert proficiency in MS Office. The position offers a competitive pay range depending on location, with benefits including an Equal Employment Opportunity environment and a commitment to diversity and inclusion.

Cloud Security Senior Analyst- Virtual

Company: Alight Solutions LLC

Location: Remote

Posted Jan 21, 2025

Alight, a company that values its people and their growth, is seeking a Cloud Security Senior Analyst. The role involves developing and delivering secure, scalable cloud solutions, managing firewalls, and participating in security audits. Requirements include a degree in Computer Science or related field, 3 years of AWS experience, and expertise in cloud security, routing protocols, and IT security risk assessments. Alight offers a comprehensive rewards package, flexible working, and a commitment to diversity and inclusion.

Data Analyst Quality (F/M)

Company: GE Vernova

Location: Bangalore, India / Remote

Posted Jan 21, 2025

SEO Manager

Company: Atlassian

Location: Seattle, WA / Remote

Posted Jan 21, 2025

Atlassian offers flexible work arrangements, allowing employees to choose where they work. The company is seeking an SEO Manager to join the Performance Marketing team, focusing on content strategy and technical SEO. The role involves leading portfolio content strategy, collaborating with cross-functional teams, and reporting on SEO performance. The ideal candidate should have 5+ years of SEO experience, content creation skills, technical proficiency, influencing skills, and analytical capabilities.

Senior SCADA Automation Engineer

Company: Hitachi Energy

Location: Raleigh, NC / Remote

Posted Jan 21, 2025

The Senior Automation Engineer role involves designing, developing, and introducing advanced automation systems, primarily using Hitachi Energy products. This role requires managing complex engineering projects, providing technical advice, and engaging with customers. The engineer is expected to ensure on-time delivery, quality, and cost-effectiveness, while also leading and resolving design conflicts to protect Hitachi Energy's interests.

Account Manager Academic segment

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 21, 2025

Thermo Fisher Scientific is seeking an Account Manager to join their team. The role involves building and maintaining strong customer relationships, developing sales plans, and ensuring revenue and profitability objectives are met. The successful candidate will have a scientific background or degree, experience in sales, excellent communication skills, and the ability to work effectively in a high-performance team.

Senior Insights Strategist, Market Research

Company: Zillow

Location: Remote

Posted Jan 21, 2025

The Customer & Partner Insights team at Zillow Research & Insights (ZRI) is seeking a Senior Insights Strategist. This role involves driving research and product strategy to create exceptional B2C customer and B2B partner experiences. The ideal candidate will have 6+ years of experience in a similar role, expertise in quantitative and qualitative research, and a degree in a relevant research field. They should be able to independently conduct research, prioritize business objectives, and effectively communicate findings. Zillow Group, known for its innovative real estate solutions, offers a competitive base salary, equity awards, and comprehensive benefits. The company is committed to fostering an inclusive environment and has been recognized for its efforts in diversity and employee well-being.

Account Director, Customer Growth - East

Company: Coupa

Location: Boston, MA / Remote

Posted Jan 21, 2025

Senior Internal Communications Manager - People

Company: Samsara Inc.

Location: Remote

Posted Jan 21, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking an experienced Internal Communications professional for a remote role in the US. The role involves building and executing a strategic internal communications strategy, supporting the People team, and shaping the company culture. The ideal candidate should have 8+ years of Internal Communications experience, HR Comms expertise, and strong storytelling skills. They should be comfortable in a fast-paced, high-growth environment and be able to handle multiple projects. The role offers the opportunity to work with a high-caliber team, contribute to real-world impact, and grow professionally.

Biotech Business Development Executive

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 21, 2025

Thermo Fisher Scientific is seeking a strategic Sr. Business Development Executive for their Biotech East Sales team. The ideal candidate should have extensive service industry expertise across Pharma/Biotech/CDMO sectors, with a minimum of 5 years of field sales or business development experience. Key responsibilities include developing and executing business development strategies, driving sales growth, and providing an elite customer experience. The role requires strong communication skills, a customer-centric approach, and the ability to lead and manage complex deal structuring and negotiation processes. The position offers a competitive salary range of $128,000.00-$191,975.00 and a comprehensive Total Rewards package, including health benefits, retirement programs, and paid time off.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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