Customer Success Manager Jobs in USA

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Looking for Customer Success Manager jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the USA area.

Customer Service Representative

Company: Ameritas

Location: USA

Posted Dec 20, 2024

Ameritas is seeking Customer Service Representatives to work in an inbound call center, providing excellent customer service and supporting the Group dental and vision insurance division. The role offers a starting pay rate of $18 per hour, comprehensive benefits, and opportunities for professional development. The company is committed to diversity, inclusion, and equitable compensation practices.

Manager - Sales Development

Company: Newsela

Location: USA

Posted Dec 20, 2024

The role of Manager of Sales Development at Newselas is a key position in driving business growth and enabling educators to create personalized learning experiences. The role involves coaching and developing a team of SDRs, designing and implementing lead generation strategies, and collaborating with internal teams to enhance interdepartmental processes. The successful candidate will have 4+ years of sales experience or 2+ years of sales management, a proven track record of coaching others, and direct experience of hitting goals. They will also need to be proficient in Salesforce and other sales tools, and have experience coaching using platforms such as Gong or Salesloft. The total compensation for this role also includes incentive stock options and benefits.

Director, Internal Audit

Company: Olaplexcareers

Location: USA

Posted Dec 20, 2024

OLAPLEX is seeking a Director of Internal Audit to develop, implement, and maintain a robust audit strategy. The role involves leading and managing operational and compliance audits, collaborating with department heads, and identifying opportunities for process improvements and cost reductions. The company offers competitive compensation, work-life balance, wellness programs, parental leave, financial wellbeing, professional development, and a culture of gratitude and passion for the brand.

Sr. Data Analyst

Company: Reserv, Inc

Location: USA

Posted Dec 20, 2024

Reserv is an insurtech company that aims to automate manual tasks and tackle longstanding problems in claims and TPAs. They are seeking a Senior Analyst with strong Python and SQL skills to work with their data stack and serve as the main technical liaison with customers. The role involves shipping reporting code, building ML tools, and influencing the culture and processes of a growing engineering team.

Manager, Software Engineering

Company: Cribl

Location: USA

Posted Dec 20, 2024

This role involves leading and growing a remote-first team of software developers to build a robust and scalable component library for Cribl products. The role requires strong technical expertise, strategic thinking, and people leadership. The team will focus on ensuring a consistent look and feel across applications and establishing best-in-class frontend standards.

Director, Customer Success

Company: Ottimate

Location: USA

Posted Dec 20, 2024

The text describes a highly visible and impactful leadership role for a Director of Customer Success at Ottimate formerly Plate IQ. The role involves strategic leadership, program development, customer retention, upsell, expansion, customer engagement, retention and growth, team development, data-driven decision making, cross-functional collaboration, and more. The company values growth mindset, diversity, and inclusion. The role offers competitive compensation, work-from-home flexibility, comprehensive benefits, and opportunities for professional growth.

Revenue Manager

Company: Marriott

Location: USA

Posted Dec 20, 2024

The job summary is for a Revenue Management position in the Americas Cluster Revenue East. The role involves managing rooms and function space inventory, ensuring revenue is allocated and restricted properly, and building rates, packages, and hotel sales strategy information. The position also includes conducting analysis of revenue, profit, and demand associated with hotel rooms and space inventory, and contributing to forecasts, budgets, and historical and future analysis of revenue and profit opportunities.

Inside Sales Representative

Company: Wasabi Technologies

Location: USA

Posted Dec 20, 2024

Inside Sales Representative role at Wasabi, focusing on managing and closing SMB business opportunities, upselling and cross-selling, and collaborating with Channel Account Managers. Requires a bachelor's degree, proven sales experience, and strong communication skills.

Lead Software Engineer - Population

Company: Nuna

Location: USA

Posted Dec 20, 2024

The Population team at Nuna is dedicated to transforming raw data into actionable insights for population health management and improving member outcomes. They aim to enhance foundational data and expand Care app experience through innovative data solutions and collaborative partnerships. The team seeks to build products that change the dynamics of the healthcare industry, own the technical success of contract performance applications, and mentor junior engineers to foster a culture of continuous learning and innovation.

Staff Product Manager - Ads Targeting (Auto Targeting & Core 1P)

Company: Reddit

Location: USA

Posted Dec 20, 2024

The Ads team at Reddit is seeking a strategic, user-focused, and data-driven Staff Product Manager to lead efforts on Auto Targeting and Core 1P Targeting, Keywords, Communities, and Interests. This role is critical in shaping and driving the success of multiple strategic initiatives in Reddit Ads. The manager will develop the vision, strategy, and roadmap for the area, work closely with multiple teams, and build world-class products that deliver value for both advertisers and Reddit users.

Accounting Supervisor (AP)

Company: Workiva

Location: USA

Posted Dec 20, 2024

The Accounts Payable Supervisor is a key member of Workiva's controllership team. In this role, you will support the Associate Manager of Accounting by overseeing daily activities, ensuring accurate and timely processing of invoices, and executing operational procedures in compliance with SOX requirements. You will also supervise, train, and mentor a team of AP Specialists, oversee processing of vendor creation, invoicing, and payments, and assist in month-end and yearend closing processes.

Product Manager - Retail Growth

Company: Roofstock

Location: USA

Posted Dec 20, 2024

Roofstock, a leading end-to-end investment platform for single-family rental homes, aims to make real estate investing accessible, cost-effective, and simple. They have successfully raised $240 million in Series E funding and expanded to offices in California, Texas, New York, and remote locations. The company is looking for a Product Manager Retail Growth to drive user engagement, activation, and revenue across their retail business lines.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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