Customer Success Manager Jobs in USA

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Looking for Customer Success Manager jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the USA area.

Project Manager / Senior Project Manager

Company: Verista

Location: USA

Posted Dec 16, 2024

Veristas, a team of 600 experts, collaborates with world-renowned life science brands to drive growth and innovation. They offer innovative solutions and services, empowering informed decision-making. The company values teamwork, client success, and continuous learning. The Scrum Master role involves facilitating Agile ceremonies, managing the product backlog, and ensuring project delivery.

Global Business Development Manager - Datacenter Vertical

Company: Johnson Controls

Location: USA

Posted Dec 16, 2024

The text describes a global datacenter solutions team responsible for delivering innovative products and strategies for the datacenter vertical globally. The team supports the leadership in driving new business strategies, analyzing markets and competitors, and maintaining relationships with data center stakeholders. The role involves developing networks, leading cross-functional teams, and working with extended JCI solutions network to maximize opportunities. The team is also responsible for promoting competitive strategy, managing activities, and influencing priorities of related teams. The position requires building consensus, presenting to senior leadership, and demonstrating technical and business-related skills.

Senior Technical Recruiter

Company: Restaurant365

Location: USA

Posted Dec 16, 2024

Restaurant365 is a SaaS company disrupting the restaurant industry, offering a cloud-based platform for accounting and backoffice operations. They emphasize empowering team members, constant evolution, and best-in-class services. They are seeking a Senior Technical Recruiter to lead recruitment strategies for various functions, with a focus on product and software engineering roles. The ideal candidate should have a proven track record, understanding of recruitment best practices, and the ability to build relationships with stakeholders and candidates. The position offers a salary range of $116,000 - $145,000, comprehensive medical benefits, 401k with matching, equity option grant, unlimited PTO, and company holidays.

Instructional Designer

Company: Nextech

Location: USA

Posted Dec 16, 2024

Nextech is a leader in specialty healthcare technology solutions, offering competitive pay, a generous bonus structure, great healthcare, and many other benefits. They are an evergrowing team committed to hiring and retaining talent, with a focus on instructional design and corporate learning solutions. The Corporate Instructional Designer role involves designing and delivering engaging learning experiences, collaborating with subject matter experts, and optimizing employee performance through well-crafted learning solutions.

Strategic Customer Success Manager

Company: WithClutch

Location: USA

Posted Dec 16, 2024

The role of a Strategic Customer Success Manager at Clutch involves guiding and advising customers, serving as a mentor, project leader, consultant, and product expert. The primary focus is on optimizing member onboarding and lending processes, driving meaningful outcomes, and lasting partnerships. The role requires strong relationships with executives, aligning solutions with their strategic goals, and leading executive onboarding and change management. The candidate should have 5-7+ years of relevant experience, SaaS experience, and domain expertise in the finance industry. The role offers remote flexibility, stock options, and comprehensive health and dental insurance plans.

Staff Designer

Company: WithClutch

Location: USA

Posted Dec 16, 2024

Clutch is expanding its design team to innovate in the fintech space, focusing on credit unions and attracting a new generation of customers. The ideal candidate should have experience with building both business tools and service-oriented consumer products. The role requires wrangling large and complex projects from code to fine design details. The team is fully remote, diverse, collaborative, and ambitious.

Creative SEO Content Writer

Company: Compose.ly

Location: USA

Posted Dec 16, 2024

The text is a job posting for a full-time SEO Content Writer position at Composely. The ideal candidate should have experience in content creation, SEO, and collaboration. The role involves creating diverse types of content, simplifying complex topics, and contributing to strategic initiatives. The position is a 12-month contract with the possibility of extension or full-time employment.

Security Engineer 4

Company: PagerDuty

Location: USA

Posted Dec 16, 2024

PagerDuty is seeking a Senior Security Engineer to join their diverse, customer-focused team. The ideal candidate will have experience in establishing security standards, providing an engaging Developer Experience for security adoption, and cute animal memes. The role involves leading security initiatives, conducting comprehensive security reviews, and mentoring team members. The base salary range is 176,000 - 281,000 USD.

Sr. Recruiter

Company: Nutrafol

Location: USA

Posted Dec 16, 2024

Nutrafol is seeking a dynamic Senior Recruiter to manage high-volume recruitment for various roles, including Customer Service, Finance, Supply Chain, Ops, Sales, Tech, Retention, Brand Growth, Marketing, and Science. The role involves sourcing, interviewing, and hiring candidates, with a focus on maintaining a scalable recruitment system for a rapidly growing, innovative company.

Director of Health Systems Implementation

Company: Parachute Health

Location: USA

Posted Dec 16, 2024

Parachute Health is a leading postacute software platform that aims to transform the world of postacute care. They are transitioning from paper and fax to digital ordering, which is 10 times faster than the status quo. They connect with major hospitals, payors, and suppliers of lifesaving products, and their vision is to provide a delightfully simple digital ordering experience for clinicians. They have a network of over 3000 supplier locations and 370000 clinicians across 60000 healthcare facilities across all 50 states.

Inside Sales Associate - M&M Carnot

Company: Johnson Controls

Location: USA

Posted Dec 16, 2024

The Johnson Controls company is seeking a qualified Inside Sales Associate to provide sales support to District Sales Managers. The position involves creating written quotations, translating customer requirements into MampM Carnot Refrigeration Systems paperwork, and following up on orders and service/billing problems. The ideal candidate should have a Bachelor's degree in mechanical, electrical, or chemical engineering, a minimum of 1 year of sales support experience, and proficiency in Microsoft Suite Applications. Preferred qualifications include a good working knowledge of industrial refrigeration equipment and experience with Salesforce.

Channel Development Manager

Company: BrightSign

Location: USA

Posted Dec 16, 2024

BrightSign, the global leader in digital signage solutions, is seeking a skilled and motivated Channel Development Manager to drive growth and manage relationships within their DMRDistribution channel. The ideal candidate should have proven experience in channel sales within the AV or digital signage industry. The role involves creating and executing a comprehensive sales strategy, driving revenue growth, identifying new business opportunities, and collaborating with partners to develop tailored business plans. The successful candidate will also work with the Director of Channel Development to implement and refine target account plans and ensure long-term growth and market expansion.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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