Customer Success Manager Jobs in USA

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Looking for Customer Success Manager jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the USA area.

Strategic Program Manager - Talent Enablement

Company: Figma

Location: USA

Posted Dec 15, 2024

The text is a job description for an experienced Program Manager to lead and shape strategic initiatives for Figma's hiring practices. The ideal candidate should have experience in project management, recruiting process tools, analytics, and change management. The role involves leading large complex programs, using data to inform decision-making, and driving adoption of new solutions.

Client Success Manager

Company: Modern Health

Location: USA

Posted Dec 15, 2024

The Role of an Enterprise Client Success Manager at Modern Health involves managing large-scale employer relationships, driving product adoption, and ensuring client retention and growth. The ideal candidate should have experience in managing client relationships and be comfortable with data analysis. The position is based in the Eastern Time Zone and is not eligible for performance in Hawaii.

Product Manager - II Monetization

Company: Coursera

Location: USA

Posted Dec 15, 2024

As an IC3 Product Manager II at Coursera, you will drive product innovation, manage product strategies, prioritize features, and collaborate with cross-functional teams. The Monetization pod owns the strategy vision and roadmap for consumer revenue. You will lead the team to maximize paid conversions through pricing, subscriptions, packaging, and seamless user experiences. This role is crucial for driving the success and evolution of Coursera's products.

Litigation Counsel

Company: hims & hers

Location: USA

Posted Dec 15, 2024

The text describes a job role for a Litigation Counsel at Hims amp Hers. The successful candidate will be responsible for managing and overseeing litigation, providing legal guidance, and working with cross-functional teams. The role involves working on interesting and novel issues at the intersection of healthcare technology and ecommerce. The candidate should have a JD from an ABA-accredited law school, 5+ years of experience, excellent communication skills, and the ability to manage a complex workload. The company offers competitive salary, equity compensation, unlimited PTO, comprehensive health benefits, and other benefits.

IAM Engineer - Ping

Company: GuidePoint Security

Location: USA

Posted Dec 15, 2024

The text describes a role with a focus on understanding complex authentication flows, migration design, and providing health checks to customers. The required experience includes 3+ years with PingOne products, building authentication modules, and extensive knowledge in the Identity and Access Management domain, Authentication and Authorization concepts, and Single signon Concepts.

Senior Manager - Enterprise Sales

Company: Modern Health

Location: USA

Posted Dec 15, 2024

The Role: Modern Health is seeking a Senior Manager Enterprise Sales to lead and scale their growing sales team, focusing on high-performance revenue goals. The position requires 8+ years of management experience in high-growth SaaS or employee benefits companies, with a proven track record of leading teams to exceed growth targets. Benefits include medical, dental, vision, disability, life insurance, a high-deductible health plan, flexible spending account, access to coaches and therapists, generous time off, and professional development stipend.

Sr. Technical Support Engineer

Company: ScienceLogic

Location: USA

Posted Dec 15, 2024

ScienceLogic is looking for a Senior Technical Support Engineer to provide high-quality enterprise-level technical support for their products. The role requires excellent knowledge of systems, network, and application monitoring tools, as well as impeccable communication skills. The successful candidate will have the opportunity to provide technical support for ScienceLogic's cutting-edge hybrid cloud network monitoring software and act as a Tier 2 escalation point for advanced customer issues.

Account Executive

Company: Health iPASS

Location: USA

Posted Dec 15, 2024

The Account Executive role at Health iPASS is a fully remote position with a focus on sales and customer service. The ideal candidate should have experience in sales and customer service, and be able to balance customer orientation and a results-driven approach. The primary goal is to identify opportunities with prospects and new clients, and build them into long-term profitable relationships. The role requires creating detailed business plans, managing the full sales cycle, and providing professional after-sales support.

Outbound Sales Development Representative

Company: PadSplit

Location: USA

Posted Dec 15, 2024

PadSplit is expanding its mission of creating affordable housing in Philadelphia and is looking for an Outbound Sales Development Representative to help grow their network of property owner partners. The role involves prospecting property owners, conducting cold outreach, qualifying leads, educating leads about PadSplit's value proposition, gathering lead data, collaborating with Account Executives, and maintaining CRM accuracy. The ideal candidate should have sales or customer service experience, strong communication skills, self-starter skills, tech-savviness, research and prospecting skills, problem-solving and objection handling skills, time management and organization skills, and a results-oriented mindset. The position is fully remote with a competitive compensation package, national medical dental and vision healthcare plans, company provided life insurance policy, optional accidental insurances, FSA and DCFSA benefits, unlimited paid time off, and a 401k plan.

Competitive Intelligence Analyst

Company: HubSpot

Location: USA

Posted Dec 15, 2024

The HubSpot Customer Insights CI team is looking for a competitive analyst to join their quickly growing organization. The role involves reporting to Product Marketing and working with a Customer Insights team for market research, competitive and customer data analysis. The analyst will lead the charge in building competitive assets for the Service Hub product, conduct comprehensive competitive analysis, monitor competitor activity, and create clear battlecards for sales. The role requires strategic thinking, marketing and sales experience, and excellent communication and analytical skills. The cash compensation range is $88,000 - $132,000 annually.

Product Manager - Workday HCM

Company: Dropbox

Location: USA

Posted Dec 15, 2024

The role of a Product Manager for Workday at Dropbox requires leading end-to-end Workday projects, partnering with cross-functional teams, driving innovation, managing integrations, creating reports, and resolving issues. Minimum 7+ years of expert-level experience in Workday tools and technologies is required.

Senior Data Engineer (Senior Engineer II) - Integrations

Company: Rockerbox

Location: USA

Posted Dec 15, 2024

The text describes a Senior Data Engineer position at Rockerbox, a remote-first company. The role involves building scalable data systems, collaborating with teams, leading technical initiatives, and staying updated on emerging technologies. The company values collaboration, ownership, and continuous improvement. The role offers a $175,000 base salary, equity options, and comprehensive benefits.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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