Customer Success Manager Jobs in USA

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Looking for Customer Success Manager jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the USA area.

Director - Key Accounts

Company: OpenTable

Location: USA

Posted Dec 15, 2024

OpenTable is seeking a Director of Key Accounts to lead a newly established team dedicated to building and nurturing partnerships with prestigious restaurants in the US. The role involves improving mutual value creation for OpenTable and key account partners while driving the success of related programs and initiatives.

Business Development Manager - Cardiology

Company: Tempus

Location: USA

Posted Dec 15, 2024

The text expresses a strong interest in hiring a Business Development Manager for Tempus' Cardiology team. The role involves driving strategic business collaborations, creating detailed strategic plans, leading proposal work, and coordinating cross-functional teams. The candidate must have deep domain knowledge of the Cardiac Devices or Cardiac Software industry, expertise in healthcare with a focus on cardiology and electrophysiology, and experience selling capital or software solutions into the healthcare landscape.

Product Manager I - Ads Tools

Company: Pinterest

Location: USA

Posted Dec 15, 2024

This role is part of Pinterest Ads Manager, a central tool for Advertisers to buy, optimize, and measure campaigns. The position involves working with a fast-paced team to simplify account management for advertisers of all sizes and complexity. The role requires working with cross-functional stakeholders to build upon Sales Productivity tooling, which leverages automation and AI capabilities. The tooling ranges from account growth opportunities to campaign optimization. The position involves navigating and working with several internal teams to understand, define, align, and execute updates and new features for sellers across all markets globally.

Senior Director - Global People Business Partners

Company: Coursera

Location: USA

Posted Dec 15, 2024

The job overview is for a Senior Director of Global Business Partners at Coursera, responsible for developing a high-performance global organization. The role involves forging strong relationships with executive members, leading a high-caliber team, and cultivating a performance-driven culture. Responsibilities include managing change, fostering team growth, and driving innovation. The role requires a Bachelor's degree in HR Business Administration or a related field, 10+ years of progressive HR experience, and proven tech industry experience. The role offers competitive pay and benefits.

Internal Audit Lead

Company: Mercury

Location: USA

Posted Dec 15, 2024

The text describes a job opening for an Internal Audit Manager at Mercury, a financial technology company. The role involves executing audits, planning internal audits, coaching junior team members, assessing compliance, and creating the annual audit plan. The total rewards package includes base salary, equity, stock options, and benefits. The target new hire base salary ranges vary based on location and experience.

Account Manager

Company: Dropbox

Location: USA

Posted Dec 15, 2024

The Account Manager role at Dropbox is responsible for maintaining and growing relationships with existing customers, driving revenue retention, and selling the entire DBX solution set. The ideal candidate should have 4+ years of sales experience, prior experience selling into IT, and be highly collaborative and engaged.

Director - People Business Partner

Company: G-P

Location: USA

Posted Dec 15, 2024

The position of Director of Human Resources is seeking a strategic and impactful individual to collaborate with senior leaders and develop HR strategies aligned with organizational objectives. The role is critical in driving organizational effectiveness and fostering a culture of continuous improvement and growth.

Salesforce Solution Architect

Company: OpenTable

Location: USA

Posted Dec 15, 2024

OpenTable is an industry leader in the hospitality industry with a unique insight into the world of hospitality. They champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations, and maximize revenue. The role involves enhancing Salesforce architecture, supporting the Global Sales and Services organization, and optimizing a complex Salesforce instance. The position requires strategic recommendations, technical solutions, and collaboration with various departments.

Partner Marketing Manager - AWS

Company: TTEC Digital

Location: USA

Posted Dec 15, 2024

TTEC Digital is seeking a Partner Marketing Manager for their marketing department. The role is a 100% remote opportunity and involves developing and executing a strategic marketing plan for their fast-growing CX technology partner ecosystem with a focus on the AWS partnership. The ideal candidate should have 10+ years of B2B marketing experience, experience working with partners in the technology industry, AWS partner ecosystem experience, and expertise in planning integrated marketing campaigns with KPIs.

Business Process Program Manager - Risk Operations

Company: Stripe

Location: USA

Posted Dec 15, 2024

Stripe is a financial infrastructure platform for businesses, offering services to millions of companies worldwide. The Business Process team at Stripe is responsible for ensuring operational processes are effective and efficient, handling over a million risk reviews per year. As a Business Process Program Manager, you will lead workstreams to improve user experience and reduce costs, with a focus on the Risk space. The role requires 8+ years of experience in business process analysis, operations, and program management.

Sr. Program Manager - EDB Postgres Community Initiatives

Company: EDB

Location: USA

Posted Dec 15, 2024

As a key team member, you will be EDB's primary face to the Postgres Community, driving community feedback and initiatives into the EDB Product organization. You will collaborate with EDB hackers to amplify work, manage and monitor hackers' visibility, and partner with Product Marketing for Postgres Community conference strategy. You will promote EDB speakers and sponsorship at Postgres conferences, strengthen community ties, and own EDB's contributions to the annual data project. You will bring passion, curiosity, and a high-articulate understanding of Postgres, along with stellar communications skills and experience in the Postgres community. In-depth knowledge of Postgres and open source database technologies, extensive experience in impactful communications, and working within a you-build-it-you-own-it culture will give you an edge.

Senior iOS Engineer, Quality Engineering

Company: Airbnb

Location: USA

Posted Dec 15, 2024

The Community You Will Join: The Quality Engineering team at Airbnb is responsible for building high-quality software efficiently. They enable engineers to build highly testable systems and own and continuously improve test automation tools, environments, and frameworks. The Difference You Will Make: As a Senior iOS Engineer, you will help meet the challenge of assuring quality at scale by developing and maintaining test tools, environments, frameworks, and writing and testing product system code. Your Expertise: The role requires a Bachelor's degree in computer science or engineering, 5+ years of mobile development experience, or 2+ years with a PhD in a fast-paced, high-growth tech environment. You must have demonstrable knowledge in Swift and XCUITest, demonstrated expertise in developing testability and test automation frameworks, and experience developing or testing distributed systems. The Location: This position is US Remote Eligible, with occasional work at an Airbnb office or attendance at offsites as agreed to with your manager.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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