Customer Success Manager Jobs in USA

295,535 open positions · Updated daily

Looking for Customer Success Manager jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the USA area.

Solutions Architect

Company: Ardent

Location: USA

Posted Dec 14, 2024

Ardent is seeking a Solution Architect to join their team. The role involves designing and delivering innovative enterprise-grade solutions, working closely with cross-functional teams, and driving the adoption of modern practices. The company values collaboration, compliance, and continuous improvement.

Account Executive

Company: BigCommerce

Location: USA

Posted Dec 14, 2024

BigCommerce is a mission-driven company that aims to help merchants grow their businesses by providing the best ecommerce platform. They are committed to growing their employees and customers, and have been recognized for their product and workplace culture. They are seeking a driven Account Executive to join their growing sales team and drive new and expansion revenue.

Sales Director - Growth (eCommerce, Retail, & CPG)

Company: StackAdapt

Location: USA

Posted Dec 14, 2024

StackAdapt is a self-serve advertising platform specializing in multichannel solutions. They are seeking a dynamic Sales Director to lead a team and drive expansion across key verticals and industries. The role offers a competitive salary, 401K matching, and various benefits. StackAdapt is a diverse and inclusive team with a supportive workplace and high-performing campaigns.

Senior AI Solutions Engineer, Pre-Sales

Company: Weights & Biases

Location: USA

Posted Dec 14, 2024

Weights and Biases is a Series C company with $250M in funding and over 200 employees, serving over 1000 customers and more than 30 foundation model builders. They are hiring an AI Solutions Engineer to work with sophisticated ML teams, uncovering their needs and improving workflow. The role involves demonstrating Weights and Biases functionality, designing and executing proof of values, and securing technical success. The company values machine learning experience, customer orientation, and collaboration with top ML companies.

Sales Development Representative

Company: Hostaway

Location: USA

Posted Dec 14, 2024

Hostaway is seeking a Sales Development Representative to join their team and drive growth in the North American market. The role involves researching and identifying potential clients, conducting outbound prospecting activities, engaging with prospects, collaborating with the sales team, and maintaining CRM records. The company offers competitive compensation, remote work, equity, professional growth, annual paid leave, and a dynamic team culture.

Senior Director - Enterprise Sales

Company: Emburse

Location: USA

Posted Dec 14, 2024

Emburse is a company that aims to improve users' lives and businesses by providing a software solution for managing corporate expenses and invoices. They focus on automating manual tasks, saving time, and ensuring compliance. Their solutions are tailored for companies of all sizes, from startups to enterprises like Microsoft, Pinterest, and Estee Lauder. They have over 18,000 customers and 12 million users globally. The job posting is for a Senior Sales Executive to attract enterprise business leads and meet quarterly sales goals.

Solutions Architect

Company: Keyfactor, Inc.

Location: USA

Posted Dec 14, 2024

The Solutions Architect role at Keyfactors involves guiding enterprise customers through implementing and integrating Keyfactors solutions, working directly with customers to install software components, and providing input into the products strategic roadmap. The position is based in the United States and can be performed remotely. Responsibilities include assisting customers in designing and implementing solutions, leading design workshops, ensuring customer preparation, implementing solutions using a collaborative approach, and promoting continuous improvement. The ideal candidate has 5-7 years of experience in customer-facing technical roles within large enterprise IT environments.

Sales and Use Tax Manager

Company: Dropbox

Location: USA

Posted Dec 14, 2024

The role of Tax Manager at Dropbox involves leading Sales and Use Tax operations, overseeing tax compliance, and managing tax audits. The candidate should have 6+ years of Sales Tax experience, strong tax accounting skills, and experience with Oracle ERP and Vertex systems. The role requires improving processes, implementing best practices, and staying updated on US Sales and Use Tax legislative developments.

Engineering Manager - Guest Displays and Platform

Company: Airbnb

Location: USA

Posted Dec 14, 2024

The role involves leading engineering planning and delivery of new and improved guest-facing features for Airbnb's core lines of business. The candidate should have 35+ years of engineering management experience, expertise with both backend and client systems, excellent communication skills, and a end-to-end product-oriented mindset.

Long-Range Planning Manager

Company: Dropbox

Location: USA

Posted Dec 14, 2024

The role of a finance manager in Dropbox involves long-range planning, managing the three-year financial plan, and driving business decisions aligned with long-term financial goals. The role is cross-functional, requiring collaboration with various finance teams. The ideal candidate should have strong analytical skills, experience with financial modeling, and a desire to learn and grow.

Senior Manager - Business Affairs

Company: R/GA Careers Page

Location: USA

Posted Dec 14, 2024

The RGA Content Team is seeking a Senior Business Affairs Manager to manage fiscal and legal client responsibilities across simultaneous content productions. The ideal candidate is interested in creating unique content and supporting a department that will develop unprecedented work. The role involves talent and partner contracting, legal and rights management, production oversight, talent and budget management, music and licensing, and collaboration and record-keeping.

Product Manager - Passage

Company: 1Password

Location: USA

Posted Dec 14, 2024

1Password is seeking a customer-obsessed product manager to lead the development and execution of features related to authentication, user management, and developer experience. The ideal candidate should have experience in product management, particularly in authentication, identity, or developer tools, and a strong understanding of modern tech stacks and developer preferences. The role offers a competitive salary, benefits, and the opportunity to work in a dynamic, collaborative environment.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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