Customer Success Manager Jobs in USA

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Looking for Customer Success Manager jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the USA area.

Leave Payroll Analyst

Company: Sparrow

Location: USA

Posted Dec 04, 2024

As a Leave Payroll Analyst, you will be responsible for preparing employee leave and payroll calculations for customers. You will work with leave specialists to prepare customized payroll plans and reconciliations, ensure correct calculations, and collaborate with various key parties. The role involves building a better product, collecting and sharing product feedback, and implementing process improvements. The position requires 2+ years of experience in data-focused operations, payroll accounting, or bookkeeping, excellent spreadsheet skills, and superior organization skills.

Software Engineer (Infrastructure Team)

Company: Red Canary

Location: USA

Posted Dec 04, 2024

Red Canary is a cybersecurity company that protects, supports, and empowers organizations to make better security decisions. They prevent breaches every day and set a new standard for partnership in the industry. They are committed to customers and their values, which earned them a place on the Forbes Best Startup Employers 2022 list. They are looking for a Rails engineer to join their team to enable their Engineering groups with creative solutions.

Member of Technical Staff - QA (Manual)

Company: Runway

Location: USA

Posted Dec 04, 2024

The role of a manual QA Engineer at Runways AI creation suite involves ensuring high-quality and reliable products. The ideal candidate should have experience in testing complex applications, understanding AI image and video generation technologies, and collaborating with various teams. The application process requires creating a video using Runway's TextImage to Video feature.

Senior Product Manager

Company: Blockdaemon

Location: USA

Posted Dec 04, 2024

Blockdaemon is seeking a Senior Product Manager to lead institutional wallet initiatives. The ideal candidate has a background in building technical enterprise-focused SaaS products, ideally in fintech and financial services. The role involves strategic thinking, technical leadership, and collaboration with cross-functional teams. The candidate should have 6+ years of product management experience, a strong technical background, and excellent communication skills.

Chief of Staff to the CTO and CPMO

Company: Podium

Location: USA

Posted Dec 04, 2024

The job posting is for a motivated and organized Chief of Staff to support the Chief Technology Officer and Chief Product and Marketing Officer. The role involves leading strategic projects, managing planning cycles, and streamlining operations to ensure departmental and company success. The ideal candidate should have 7+ years of experience in program management, business operations, or a related field, and be aligned with Podium's operating principles.

Regional Sales Manager - Named Accounts

Company: ExtraHop

Location: USA

Posted Dec 04, 2024

ExtraHops is a growing company offering a unique and powerful Network Security Analytics platform. They provide strong comp plans, fair quotas, and the opportunity to work with a motivated team. The role involves increasing revenue, meeting sales targets, and presenting ExtraHop products to customers. Required qualifications include a four-year degree, 5 years of technology sales experience, and a proven track record of exceeding sales targets.

Associate Clinical Study Manager

Company: Penumbra

Location: USA

Posted Dec 04, 2024

The Associate Clinical Study Manager position involves leading clinical studies for Penumbra, working with confidential data, and interacting with various stakeholders. The role requires developing and maintaining project timelines, managing study-related documents, and contributing to process improvements. The position qualifications include a Bachelor's degree in Biological Sciences or related field, 2+ years of relevant experience, and proficiency in Microsoft Office, MS Project, EDC Systems, and study management systems.

Product Success Engineer

Company: Cobalt

Location: USA

Posted Dec 04, 2024

As a Product Success Engineer at Cobalt, you will shape and scale support processes, documentation, tools, and workflows. You will directly support customers and staff, and collaborate with business and product teams to improve support efficiency and effectiveness. The role is remote and requires working in the US Eastern timezone from 8am to 5pm ET.

Engineering Manager

Company: Check

Location: USA

Posted Dec 04, 2024

The Work offers a challenging role as a Manager of a team of engineers and engineering contractors to deliver against Check's top priorities. The role involves actively improving Check by working on complex problems, building a culture of creative problem-solving, and simplifying the system architecture. The team is distributed across the US with offices in New York City and San Francisco, and employees are encouraged to attend team offsites, events, and hackathons.

Project Manager: Thursday - Monday

Company: Appen

Location: USA

Posted Dec 04, 2024

Appen is a global leader in AI enablement, leveraging a crowd of over one million skilled contractors for various data types. They help build and improve AI systems for major tech companies, with a focus on generative AI in sectors like automotive, finance, retail, healthcare, and government. Appen is committed to creating an inclusive workplace and ensuring AI models are helpful, honest, and harmless. They offer a project manager position with a salary range of $85000-$95000.

Enterprise Account Executive

Company: Blockdaemon

Location: USA

Posted Dec 04, 2024

Blockdaemon is seeking an Enterprise Account Executive based in NYC to drive US institutional and enterprise sales efforts. The role involves leading the entire sales process, aligning with company goals, communicating effectively, and providing product support. The candidate should have 5+ years of quotacarrying experience, deep understanding of the blockchain ecosystem, and excellent communication skills. The US base salary range is $150,000 - $175,000.

Lending Manager

Company: Knock

Location: USA

Posted Dec 04, 2024

Knock is a caring group of people offering a first-of-its-kind Knock Bridge Loan that serves homebuyers more conveniently, certainty, and competitively. They are a funded industry-leading company with a passion for building teams, creating efficiencies, and leveraging technology. The Lending Manager Front End position involves managing the bridge loan pipeline, communicating with the team, providing coaching and feedback, and managing outsourced services. The company values diversity, equity, and inclusion and offers top-tier benefits.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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