Customer Success Manager Jobs in Washington DC

58,179 open positions · Updated daily

Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Advisor Business Analyst - Modeling & Analytics (Open to Remote)

Company: Fannie Mae

Location: Washington DC

Posted Jan 28, 2025

Fannie Mae is seeking a business analyst for its Multi Family Credit Works application team. The role involves developing critical analytics software, interfacing with business users, and translating requirements into software requirements. The ideal candidate will have 6 years of experience in application development lifecycles, strong data analysis skills, and technical proficiency in Oracle stored procedures and advanced querying. A bachelor's degree in a relevant field is required, with an advanced degree preferred. The position offers opportunities for career growth and contributing to the future of the housing industry.

User Terminal Program Manager - Third-Party Programs

Company: Telesat

Location: Washington DC

Posted Jan 28, 2025

Telesat, a leading global satellite operator, is seeking a UT Program Manager with experience in satellite user terminal technologies. The role involves managing third-party type approval programs, working with external vendors, and ensuring timely delivery of compliant solutions. The ideal candidate should have a Bachelor's degree in engineering, a minimum of 6 years of program management experience, and type approval experience. The position is based in Bethesda, MD, with occasional international travel.

SEO Account Strategist

Company: BluShark Digital

Location: Washington DC

Posted Jan 28, 2025

BluShark Digital, a leading digital marketing agency based in Washington DC, is seeking an experienced SEO Account Strategist. The role involves collaborating with legal and medical clients, tailoring digital marketing strategies, and managing multiple client accounts. The agency offers a competitive salary, comprehensive benefits, and a dynamic work environment. BluShark Digital is committed to a respectful and inclusive work culture.

VP, Commercial Strategy

Company: Compass Business Solutions, Inc.

Location: Washington DC

Posted Jan 28, 2025

The job posting is for a Vice President of Commercial Strategy position at a dynamic hotel company. The role involves developing and executing commercial strategies for a diverse hotel portfolio, optimizing revenue, managing sales departments, and overseeing PR, social media, and digital media strategies. The ideal candidate should have at least 10 years of hospitality industry experience, strong analytical skills, and excellent communication abilities. The company offers a competitive compensation package, including health insurance, paid time off, and a 401k with a company match.

Human Resources Director

Company: BLN24

Location: Washington DC

Posted Jan 28, 2025

BLN24 is a rapidly growing management consulting firm supporting the US Federal Government. They are seeking an experienced Human Resources Director to lead and manage all HR functions, including benefits compliance, employee engagement, and performance management. The role offers a high-energy, flexible corporate environment with opportunities for professional and personal growth. BLN24 emphasizes a positive work culture, continuous improvement, and employee well-being, providing generous medical, dental, and vision plans. They value diversity and inclusion, offering equal opportunities and reasonable accommodations for all employees.

Deals - Technology and Data Solutions Intern - Summer 2026 - Women's Consulting Experience

Company: PwC

Location: Washington DC

Posted Jan 28, 2025

PwC is offering a Deals Technology and Data Solutions Internship, inviting applications from female students pursuing a Bachelor's degree. The intern will support consulting solutions, participate in transaction services projects, and gain exposure to PwC's technology practices. The ideal candidate should have a learning mindset, strong analytical skills, and the ability to work in a fast-paced environment. Preferred majors include Management Information Systems, Data Analytics, Statistics, Computer Science, Software Engineering, Applied Mathematics, Computer Engineering, Business Analytics, Electrical Engineering, and Computer Science. The intern will support teams, conduct research, and contribute to the team's success. PwC is an equal opportunity employer, offering a competitive salary range and comprehensive benefits.

Senior Cloud Engineer (Remote Opportunity)

Company: VetsEZ

Location: Washington DC

Posted Jan 28, 2025

VetsEZ is offering a remote Azure AWS Cloud Engineer position. The role involves designing, implementing, and managing scalable cloud infrastructure using Azure and AWS, ensuring optimal performance, security, and cost efficiency. Responsibilities include developing cloud architectures, provisioning and managing cloud resources, implementing security measures, monitoring systems, integrating with CI/CD pipelines, and collaborating with development teams. Requirements include a bachelor's degree, relevant certifications, 5+ years of cloud experience, and proficiency in scripting languages. Additional qualifications include understanding of cloud security principles, network concepts, and ability to diagnose complex technical issues. Benefits include medical, dental, vision insurance, 401k with employer match, PTO, corporate laptop, and training opportunities.

Advanced Radar Signal and Image Process Engineer

Company: The Aerospace Corporation

Location: Washington DC

Posted Jan 28, 2025

The Aerospace Corporation is a trusted partner to the nation's space programs, providing technical expertise across all aspects of space. They are seeking experienced SAR Signal and Image Processing Engineers to join their team in Chantilly, VA. The role involves creating and evolving SAR image formation processors, evaluating SAR MTI maritime surveillance and electronic warfare applications, and advancing a portfolio of high-impact projects. The ideal candidate will have a Bachelor's degree in Engineering, Physics, Mathematics, or a related technical discipline, along with substantial experience in radar signal and image processing using MATLAB or Python. The position requires ability to obtain and maintain Top Secret security clearance, and US citizenship is required.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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