Customer Success Manager Jobs in Washington DC

58,179 open positions · Updated daily

Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Software Engineer II - Bilingual (Mandarin/English)

Company: Spreetail

Location: Washington DC

Posted Jan 22, 2025

Spreetail is a rapidly growing ecommerce company seeking motivated individuals to build scalable, reliable, and cutting-edge software. The role involves developing and maintaining full-stack web applications on AWS infrastructure, integrating solutions for clients, collaborating with product managers and designers, and applying data science techniques to analyze large datasets. Proficiency in Mandarin and English, 2-5 years of experience in object-oriented programming, strong problem-solving skills, and excellent communication skills are required. Spreetail offers a flexible work culture, celebrates accomplishments, cares about employee health and wellness, and encourages community involvement.

Enterprise - Strategy - Senior Manager (Flexible Hybrid)

Company: Fannie Mae

Location: Washington DC

Posted Jan 22, 2025

Fannie Mae is a company dedicated to making homeownership possible for millions. They offer a flexible work environment and opportunities for career growth. The Enterprise Strategy Senior Manager role involves strategic planning, cross-functional execution, and collaboration with regulators and internal partners. The role requires at least 6 years of relevant experience, experience with third-party contract management, and timely program execution of resolution planning requirements. The company is committed to fostering diversity and inclusion, and offers comprehensive benefits.

Food Service Worker - Georgetown University

Company: Aramark

Location: Washington, DC

Posted Jan 22, 2025

The Food Service Worker role at Aramark involves assisting in food preparation, maintaining records, and ensuring high standards of quality, sanitation, and safety. The hourly rate is $22.30, with comprehensive benefits including medical, dental, vision, and work-life resources. Responsibilities encompass meal preparation, report generation, food storage, and adherence to food safety regulations. The role requires physical demands and may involve wearing uniforms and PPE. Aramark values equal employment opportunity and employee development.

Branch Operations Lead - East PA Market Hire - Montgomery County

Company: JPMorgan Chase

Location: Fort Washington, PA

Posted Jan 22, 2025

Chase is seeking a Branch Operations Lead Trainee to ensure accurate and efficient customer financial transactions, while fostering a welcoming and friendly environment. The role involves working closely with the Branch Manager and team to provide exceptional customer service, manage branch operations, and promote self-service options. The ideal candidate is detail-oriented, organized, and has a strong desire to connect customers with technology and build relationships.

Cook

Company: Aramark

Location: Washington, DC

Posted Jan 22, 2025

Aramark is seeking a passionate Cook to prepare a variety of food using fresh ingredients and advanced equipment. The role involves cooking according to guidelines, maintaining food safety, and providing excellent customer service. The hourly rate is $18.50, and benefits include medical, dental, vision, and work-life resources. No experience is required, but knowledge of food preparation and safety regulations is essential. The position may require physical demands and adherence to safety policies.

Shift Supervisor Trainee

Company: CVS Health

Location: Washington, DC

Posted Jan 22, 2025

Technology Sales Specialist - Cloud Platform - Southeast

Company: IBM

Location: Washington, DC

Posted Jan 22, 2025

The role of a Technology Sales Specialist in IBM Cloud involves guiding prospective clients towards IBM Cloud Paks and Red Hat OpenShift products, significantly influencing their adoption of hybrid cloud platforms. This position offers excellent onboarding, continuous learning, and a collaborative sales environment. Key responsibilities include client portfolio management, solution-selling skills, sales process oversight, and collaboration with IBM's sales network.

Systems Architect

Company: Skyepoint Decisions

Location: Washington, DC

Posted Jan 22, 2025

SkyePoint Decisions, a leading Cybersecurity Architecture and Engineering firm based in Dulles, Virginia, is seeking a Systems Architect for a proposal effort. The role involves providing technical direction and leadership in design, architecture, and engineering, with a focus on cybersecurity. The ideal candidate will have a Bachelor's degree in a related field, 12 years of IT/cybersecurity experience, and 5 years of experience in IT Cloud based security infrastructure protection. The position is considered Key Personnel on a contract win and requires a DoD Directive 8570, IAT III or IAM III certification, an active TS with SCI eligibility, and U.S. citizenship. SkyePoint offers competitive compensation, benefits, and a flexible work environment.

Manager of Affordability, Remote

Company: Aledade

Location: Washington DC

Posted Jan 22, 2025

Aledade, a public benefit corporation, is seeking a Manager of Affordability to oversee and manage metrics for assigned initiatives, collaborate with cross-functional teams, and engage the field in identifying blockers and best practices. The role requires a broad understanding of Affordability initiatives and experience in value-based care or health care transformation. The company offers a comprehensive benefits package and a collaborative, inclusive culture.

Food Service Worker

Company: Aramark

Location: Washington, DC

Posted Jan 22, 2025

The Food Service Worker role at Aramark involves assisting with food preparation, maintaining cash and meal records, and ensuring high standards of quality, sanitation, and safety. The position offers a competitive hourly rate of $17.75 and comprehensive benefits including medical, dental, vision, and retirement savings plans. Key responsibilities include preparing quality food, maintaining accurate food storage, serving food according to schedules, adhering to food safety regulations, and keeping the work area clean and organized. The role may require physical demands and the use of Personal Protective Equipment (PPE).

General Utility Worker - Georgetown University

Company: Aramark

Location: Washington, DC

Posted Jan 22, 2025

Aramark is seeking a self-motivated General Utility Worker to maintain cleanliness of dishes, equipment, and environments. The role involves ensuring guest satisfaction, maintaining dishwashing station, and performing light maintenance tasks. The hourly rate is $21.90, with benefits including medical, dental, vision, and work/life resources. Aramark values employee development and offers opportunities for career growth. The position requires understanding of basic sanitation and safety procedures, and flexibility for evenings and weekends.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

Related Pages