Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Retail Food Service Director

Company: Aramark

Location: Washington, DC

Posted Jan 21, 2025

Aramark Healthcare+ is hiring a Retail Food Service Director for Children's National Hospital in Washington, D.C. The role involves planning, administering, and directing retail and catering operations, ensuring compliance with standards, and leading retail managers. The salary ranges from $85,000 to $105,000, with potential bonuses. Benefits include medical, dental, vision, and work/life resources. Key responsibilities include delivering strong operational performance, driving customer satisfaction, and managing retail operations. Qualifications require multi-site Retail Food management experience, 3-5 years of management experience in Food Service, strong computer skills, and food safety knowledge.

25-5010: Proposal Manager

Company: Navitas Business Consulting

Location: Washington DC

Posted Jan 21, 2025

Navitas, a leading digital transformation company since 2006, is seeking a Proposal Manager for a hybrid role in Herndon, VA. The selected candidate will lead all phases of developing and delivering high-quality proposals for IT services to US Government solicitations. Responsibilities include proposal management, data call coordination, content editing, proofreading, and desktop publishing. The ideal candidate should have 5+ years of Federal Proposal Development experience, expertise in O365 and Microsoft Office Suite, and excellent writing, editing, and proposal management skills. Formal proposal training, proficiency in Adobe Creative Suite, and understanding of software development processes are preferred.

Pharmacy Intern

Company: CVS Health

Location: Washington, DC

Posted Jan 21, 2025

Pharmacy Intern

Company: CVS Health

Location: Washington, DC

Posted Jan 21, 2025

Safety & First Aid Coordinator - Washington D.C.: 2024-3282

Company: The Headfirst Companies

Location: Washington, DC

Posted Jan 21, 2025

The Safety & First Aid Coordinator role at Headfirst Summer Camps involves managing all health and safety aspects for campers and staff. Responsibilities include managing medication, overseeing safety procedures, communicating updates, and safeguarding confidential information. The role requires a positive, proactive approach, with a focus on camper well-being and team collaboration. The coordinator will work with children aged 3-12, engaging them in various activities and ensuring their physical and emotional safety. They will also handle emergency medical situations, train staff, and represent the Headfirst brand to families and partners.

Telephonic Care Navigator - Remote in DC

Company: UnitedHealth Group

Location: Washington, DC

Posted Jan 21, 2025

Optum, a global organization, is seeking a Care Navigator to improve health outcomes by connecting people with necessary care, pharmacy benefits, and resources. The role involves coordinating care with providers, scheduling appointments, arranging transportation, and educating members about gaps in care. The position offers comprehensive benefits, career development opportunities, and a culture guided by diversity and inclusion. The Care Navigator will work full-time, with normal business hours of 9:00am - 5:30pm local time, and may require occasional overtime. Training includes 2 weeks of classroom and 1 week of on-the-job training, conducted virtually from home. The role requires 1+ years of call center/telephonic customer service experience, healthcare/insurance experience, and proficiency in Microsoft Office Suite. Bilingual candidates and those with social work/community outreach experience are preferred. The hourly range is $19.86 to $38.85, based on full-time employment.

Full Stack Developer- Top Secret clearance required

Company: Deloitte

Location: Washington, DC

Posted Jan 21, 2025

Deloitte is seeking an experienced Full Stack Developer with 1+ years of experience in developing, testing, and debugging software. The role involves working on large-scale software applications and integrated systems, with a focus on service-oriented architecture (SOA) and other integration solutions. The ideal candidate should have a Bachelor's Degree, Active Top Secret security clearance, and be legally authorized to work in the US. Preferred skills include understanding of Agile methodologies, strong organizational and time-management skills, and familiarity with Agile tools like Jira and Confluence. The wage range for this role is $109,000 to $182,000, with potential for a discretionary annual incentive. Deloitte values a diverse, equitable, and inclusive culture, offering a range of benefits and opportunities for professional development.

Sr. Digital Strategy Manager (Onsite in DC)

Company: Deloitte

Location: Washington, DC

Posted Jan 21, 2025

Deloitte's Government and Public Services (GPS) practice is seeking a creative, innovative Leader in Engagement Management. The role involves defining Customer Experience Strategy, managing projects, and driving sales. The ideal candidate will have a Bachelor's Degree in Engineering, Business, Marketing, or equivalent, and expertise in all areas of an engagement including Customer Experience Strategy, Product Design & Management, Project Operations & Firm Economics, Sales & Business Development, and Technical Delivery. They should have a proven record of managing product releases and collaborating with internal stakeholders. The position offers opportunities for professional development and a competitive wage range of $165,325 - $278,875.

US Government Industry Development Specialist

Company: Apple

Location: Washington, DC

Posted Jan 21, 2025

Apple is seeking an Industry Development Executive for Government to provide deep technical sales consulting and support in Apple technologies and industry solutions. The role involves building a deep understanding of customers, aligning with their vision, and focusing on industry strategy with innovative solutions. The candidate should have significant experience in Government business transformation solutions, deep understanding of the Government segment, and IT knowledge in government messaging, collaboration, Wi-Fi, client management solutions, and security technologies. The role offers a base pay range between $154,700 and $233,000, along with comprehensive benefits and opportunities for continuous improvement and career advancement.

Administrative Support Worker for Walter E. Washington Convention Center

Company: Aramark

Location: Washington, DC

Posted Jan 21, 2025

The Administrative Support Worker role at Aramark involves assisting management with various administrative tasks, including data entry, filing, and customer service. The hourly rate ranges from $27.50, with potential for bonuses or commissions based on skills and qualifications. Benefits include medical, dental, vision, and work-life resources. Key responsibilities encompass mail distribution, phone answering, visitor greeting, and clerical support in accounting, payroll, and HR. Familiarity with Microsoft applications is preferred. Aramark values equal employment opportunity and non-discrimination.

Associate BIT Engineer

Company: Warner Bros. Discovery

Location: Washington, DC

Posted Jan 21, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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