Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Teachers at Watergate KinderCare

Company: KinderCare Learning Companies

Location: Washington, DC

Posted Jan 21, 2025

KinderCare Learning Companies, the only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers various early education and child care options. They emphasize building confidence in kids, families, and the future. The company values its teachers, center staff, and field leaders, providing a supportive environment and benefits such as discounted child care, medical benefits, and mental health support. They operate in over 2,000 sites across 40 states, committed to providing high-quality child care to all families, regardless of background or location.

Director, Federal Government Affairs - Washington, DC

Company: UnitedHealth Group

Location: Washington, DC

Posted Jan 22, 2025

UnitedHealth Group, a health care and well-being company, seeks a Director of Federal Government Affairs. The role involves contributing to advocacy efforts, engaging in lobbying activities, and building relationships with federal officials. The ideal candidate should have 7+ years of experience in government relations, public policy, or advocacy, with a proven track record of professionalism and integrity. They should possess strong written communication, presentation, project management, and negotiation skills. Health care experience and political campaign experience are preferred. The role offers a competitive salary range and comprehensive benefits package.

Pharmacy Intern

Company: CVS Health

Location: Washington, DC

Posted Jan 21, 2025

CVS Health is offering a 3rd year pharmacy intern role with significant responsibilities, including ensuring patient safety, managing pharmacy operations, and leading with empathy. The role requires strong communication skills, relevant work experience, and valid intern/technician licensure. The intern will be part of a team focused on delivering exceptional care and improving healthcare. CVS Health values continuous learning and growth, and the role offers opportunities to contribute innovative ideas.

Food Service Worker

Company: Aramark

Location: Washington, DC

Posted Jan 21, 2025

Solutions Consultant ( Healthcare / DMV )

Company: Palo Alto Networks

Location: Washington, DC

Posted Jan 21, 2025

Palo Alto Networks is a cybersecurity company dedicated to being the partner of choice for digital security. They value innovation, collaboration, and disruption in the field. The Solutions Consultant role involves providing technical leadership, defining solutions for customers' security transformation, and meeting sales quotas. The company offers comprehensive benefits, including wellbeing programs, personalized learning opportunities, and a supportive team environment. They are committed to diversity and equal opportunity employment.

Teacher at Anacostia Elementary Campus

Company: KinderCare Learning Companies

Location: Washington, DC

Posted Jan 21, 2025

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers various early education and child care options. They are seeking a Teacher to lead, coach, and mentor less experienced teachers, implement their curriculum, and create a nurturing environment. The role involves partnering with parents, supporting center success, and cultivating positive relationships. Required skills include excellent customer service, organizational skills, and early childhood education experience. Benefits include discounted child care, medical, dental, and vision coverage, and more. KinderCare is committed to equal opportunity employment.

Extended Day (PMX) Program Leader - Washington D.C.: 2024-3257

Company: The Headfirst Companies

Location: Washington, DC

Posted Jan 21, 2025

The Position: The Extended Day (PMX) Program Leader will oversee, support, and coach a team of counselors. They will lead campers in pre-written curriculum, focusing on activities like arts and crafts, storytime, sports, and games. The role involves preparing a team of counselors, implementing safety protocols, and ensuring a positive camp experience. The job requires first aid and CPR certification, and the ability to work in various environments. The compensation is $18.50 per hour.

Retail Experience Coordinator

Company: The TJX Companies, Inc.

Location: Washington, DC

Posted Jan 21, 2025

TJ Maxx Store 1351 in Washington, DC is seeking a flexible, organized, and communicative individual for a role that supports store management. The position involves administrative tasks, customer service, hiring and onboarding, cash office functions, and maintaining store standards. The ideal candidate should have 1 year of retail experience and 6 months of leadership experience. Benefits include an associate discount, 401(k) contributions, and various insurance options. The starting pay range is $18.50 to $19.00 per hour. TJ Maxx values diversity and encourages applicants to bring their unique perspectives to work.

Patient Dining Services Manager

Company: Sodexo

Location: Washington, DC

Posted Jan 21, 2025

Maintenance Technician

Company: Bozzuto

Location: Washington, DC

Posted Jan 21, 2025

Bozzuto is a company that values community, care, and excellence. They are seeking a Maintenance Technician who can provide exceptional service, resolve maintenance issues, and maintain a welcoming environment. The role involves HVAC, electrical, plumbing, and appliance repair, as well as turn-over repairs, general upkeep, and snow removal. Bozzuto offers competitive compensation, health benefits, paid leave, retirement planning, and tuition reimbursement. They emphasize a supportive work environment that fosters professional growth and diversity.

Principal Software Engineer, AI Platform (Data)

Company: General Motors

Location: Washington, DC

Posted Jan 22, 2025

General Motors is seeking a technical expert to join their team and lead efforts in designing and implementing robust data ingestion, access, management, and processing systems. The role involves architecting a modern system for ingesting and indexing vehicle data, developing an access abstraction layer, and ensuring scalability, reliability, and performance of the system. The ideal candidate should have a Bachelor's degree in Computer Science, Engineering, or related field, with 8+ years of experience in designing and building scalable data platforms and data pipelines. Proficiency in programming languages such as Python, Java, or C++, ML frameworks like TensorFlow or PyTorch, and big data technologies like Spark, Kafka, and cloud platforms (AWS, Azure, GCP) is required. The role is categorized as hybrid, requiring the successful candidate to report to Mountain View three times per week, at minimum. The compensation range is $225,000 to $334,800.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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