Customer Success Manager Jobs in Washington DC

58,179 open positions · Updated daily

Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Product Marketing Manager - Defense & Intelligence

Company: C3 AI

Location: Washington DC

Posted Dec 28, 2024

C3 AI Inc. is a leading Enterprise AI software provider for accelerating digital transformation. They offer the C3 AI Platform, which provides comprehensive services to build enterprise-scale AI applications more efficiently and cost-effectively than alternative approaches. The company has an immediate need for a Product Marketing Manager, with a focus on Federal Applications. The ideal candidate is a creative thinker with analytic and problem-solving capabilities, compelling storyteller, and able to transform complex needs and solutions into simple differentiated messages.

PAC Manager II / Senior PAC Manager I

Company: Rocket Lab

Location: Washington DC

Posted Dec 28, 2024

Rocket Lab is a global leader in launch and space systems, building and launching rockets and satellites for scientific exploration, Earth observation, climate change missions, national security, and new technology demonstrations. They have a strong focus on reliability, accessibility, and innovation, with their Electron rocket being one of the most frequently launched in the world. The company is seeking a PAC Manager II or Senior PAC Manager I to oversee PAC operations, ensure regulatory compliance, fundraising efforts, and political involvement. The ideal candidate should have a Bachelor's degree in political science, finance, public affairs, or a related field, and have experience in political advocacy, PAC management, or government affairs. Excellent written communication skills, time management, and project management skills are also required.

AEM Java Developer

Company: Makpar

Location: Washington DC

Posted Dec 28, 2024

Makpar is a team of innovators and consultants offering cutting-edge technologies for the federal government. They help clients achieve their goals by solving complex problems and building sustainable solutions. The company offers various service offerings including Cybersecurity, Cloud Migration, IT Project Management, Agile Transformation, DevSecOps, Identity Credential and Access Management, ICAM, and Health IT. They are a Great Place to Work™ certified company with recent awards including Fortune Top 100 Small Place to Work, Inc. 5000, Inc. Best in Business, and SBA Subcontractor of the Year Award Region 3. The Position is for an AEM Java Developer responsible for designing, building, and configuring applications using Adobe Experience Manager AEM and Java Enterprise Edition. The ideal candidate should have an educational background in software engineering or related field and experience with Adobe Experience Manager AEM and Java Enterprise Edition. Makpar offers a great benefits package, excellent training and career development opportunities, flexible work schedules, and a generous compensation package.

Special Account Representative

Company: Carpenter Technology Corporation

Location: Washington DC

Posted Dec 27, 2024

Latrobe Specialty Metals Distribution LSD, located in Vienna, Ohio, is a part of Carpenter Technology Corporation. They serve North American's tooling customers with a wide range of products, extensive value-added services, and unmatched metallurgical expertise. LSD inventories over 60 specialty alloys for demanding applications. They offer extensive value-added capabilities, including production sawing, CNC high-speed precision sawing, CNC lathe turning, milling, grinding, heat treating, and hollow boring. The Special Accounts Representative role involves liaising with customers, managing demand changes, proposing alternatives, and developing relationships with internal departments.

Verification Systems Engineer

Company: BAE Systems, Inc.

Location: Washington DC

Posted Dec 28, 2024

BAE Systems is seeking a full-time Principal Systems Engineer to guide and determine the verification approach for their Systems Engineering team using Model Based Systems Engineering tools and methodologies for the USUK TRIDENT Submarine Strategic Weapon System SWS program. The ideal candidate should be self-motivated, good at planning, and have excellent written and verbal communication skills. The position involves working closely with multiple engineering teams, performing verification strategy and approach establishment, leading verification reviews, developing and maintaining a Requirements Traceability and Verification Matrix, engaging with various teams and communities, attending customer staff meetings, supporting technical reviews, and mentoring junior engineers.

Tableau Administrator / Data Visualiztion

Company: CACI International Inc

Location: Washington DC

Posted Dec 27, 2024

The job posting is for a Tableau Administrator Data Visualization position at CACI. The role involves configuring and maintaining Tableau Server Software Layer and System Administration, working with management to develop sustainable processes, change management, performance tuning, server management, and facilitating change and innovation to legacy systems. The candidate must have 8+ years of experience, a TSSCI clearance, and API development experience. The position is contingent on funding and offers competitive compensation benefits and learning and development opportunities.

Junior Recruiter (Part-Time)

Company: Link Solutions, Inc.

Location: Washington DC

Posted Dec 28, 2024

Link Solutions Inc is a leading IT company seeking a Part-time Junior Corporate Recruiter to support their talent acquisition efforts. The ideal candidate will have strong communication skills, organizational skills, and interpersonal skills to manage multiple recruitment processes and maintain candidate databases. The successful candidate will help maintain recruitment metrics, support various HR initiatives and projects, and work on innovative projects that foster growth and provide valuable experience.

Legal Support Specialist

Company: Crowell & Moring

Location: Washington DC

Posted Dec 28, 2024

The job description is for a Legal Support Specialist position at Crowell amp Moring LLP. The role involves administrative support, customer service, and various other tasks such as creating and formatting legal documents, scanning and copying documents, entering time and billing edits, preparing travel and expense reimbursements, updating business contacts, and coordinating projects with vendors and departments. The position requires basic knowledge of MS suite of products, excellent English language skills, and a minimum of two years of related experience. The company offers a competitive compensation and benefits package.

Engineer II - Assembly, Integration and Test

Company: BAE Systems, Inc.

Location: Washington DC

Posted Dec 28, 2024

The job description outlines a position in the Engineering Science and Analysis ESA Strategic Capabilities Unit, which involves implementing test procedures, conducting functional and environmental testing, and maintaining test engineering logs. The role requires strong technical skills, collaboration, and the ability to work in various environments. The position also involves travel and working onsite five days a week. The required education is a BS degree or higher in Engineering or a related technical field with 2 or more years of related experience.

AI Specialist

Company: AnaVation LLC

Location: Washington DC

Posted Dec 28, 2024

AnaVation is seeking an AI Specialist with expertise in large language models (LLMs) for cybersecurity applications. The role involves finetuning and optimizing LLMs like GPT and BERT, developing low-level code in C, and collaborating with developers to integrate finetuned LLMs into existing workflows. The position requires a strong understanding of offensive cyber topics, data preprocessing, and AI model deployment.

Senior Staff Engineer - Land

Company: Fugro

Location: Washington DC

Posted Dec 27, 2024

The job description outlines a Senior Staff Engineer role in geotechnical work, including acquiring, analyzing, and interpreting data for clients. The role requires leading by example, ensuring quality, health, safety, security, and environmental protection. It involves using prescribed methods, standard practices, and techniques, as well as proposal and report preparation. The role requires a bachelor's degree in Civil Engineering, foundational knowledge of geotechnical engineering, and excellent communication skills.

Project Technical Lead

Company: Makpar

Location: Washington DC

Posted Dec 28, 2024

Makpar is a team of innovators and consultants offering cutting-edge technologies for the federal government. They help clients achieve their goals by solving complex problems and building sustainable solutions. The company offers various service offerings including Cybersecurity, Cloud Migration, IT Project Management, Agile Transformation, DevSecOps, Identity Credential and Access Management, ICAM, and Health IT. They are a Great Place to Work™ certified four years in a row and have received several awards. The company is looking for a Project Technical Lead to oversee the delivery of design, build, and configuration of applications using Adobe Experience Manager.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

Related Pages