Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Senior Lead, Solutions Architect

Company: Capital One

Location: Washington DC

Posted Dec 25, 2024

Capital One is hiring a skilled Solutions Architect to join their team in the Card Tech segment. The role involves providing technical leadership for designing and implementing critical technology solutions, working with cross-functional teams, and contributing to architecture across broader Card and Enterprise teams. The successful candidate will effectively communicate with key stakeholders, exhibit mastery of facilitation and influence, and have a proven track record of delivering high-quality results.

Senior System Engineer

Company: Harmonia Holdings Group

Location: Washington DC

Posted Dec 26, 2024

Harmonia Holdings Group LLC is a rapidly growing federal government contractor seeking a Senior System Engineer to work on cutting-edge technology that supports the nation's defense services. The position offers a competitive compensation package, a family-focused culture, and opportunities for professional development. Applicants must have a TSSCI security clearance and US citizenship.

Foreign Investment Intel Risk Analyst

Company: Amentum

Location: Washington DC

Posted Dec 27, 2024

Amentum is seeking a dynamic and experienced foreign investment risk analyst to support the US Department of Defense in its participation in the Committee for the Assessment of Foreign Participation in the United States Telecommunications Services Sector. The successful candidate will be responsible for evaluating the risk posed by foreign investment in the telecommunications and information technology sectors, coordinating with internal and external stakeholders, and developing risk-based analyses. Candidates must have strong interpersonal, research, and critical thinking skills, as well as experience with risk analysis, risk mitigation, and open-source research. A bachelor's or master's degree in a relevant field is required, with 5 or more years of relevant experience. Amentum is committed to equal opportunity employment.

Entry Level Marketing Assistant

Company: Aurora Ripple Enterprises

Location: Washington DC

Posted Dec 27, 2024

Aurora Ripple Enterprises is a local sales and consulting firm in Lanham, recognized for their top talent in sales and marketing. They are committed to exceeding client expectations and increasing sales and revenue. They are hiring driven candidates for the role of Entry Level Marketing Assistant, which involves presenting products, utilizing sales tactics, identifying new opportunities, collaborating with team members, analyzing sales performance, and training with colleagues. The ideal candidate should be self-motivated, confident in public speaking, adaptable, and have a Bachelor's degree in Business Management or related fields.

Engineering Manager for Modeling and Simulation Computing

Company: The Aerospace Corporation

Location: Washington DC

Posted Dec 26, 2024

The Aerospace Corporation is seeking an Engineering Manager for Modeling and Simulation Computing Emerging Simulation and Integration Section. The role involves managing a team of developers, ensuring technical quality, and acquiring resources necessary for the success of the section. The candidate should have a Bachelor's degree in STEM, demonstrated experience leading development teams, and substantial experience with modeling and simulation software development in multiple areas. The company offers a competitive compensation package and a supportive work environment.

Group Leader, Integration Specialist

Company: CAE

Location: Washington DC

Posted Dec 25, 2024

The role of Integration Specialist IS group leader at CAE involves providing leadership, technical direction, and project management for various programs. The individual must have a minimum of five years of experience in flight simulation or related industries, along with skills in cost estimating, budgeting, scheduling, and task performance management. They must also have an understanding of computer software and hardware architectures, real-time operating systems, software scheduling, distributed computational systems, real-time interfaces, reflective memory technologies, and networks. The role requires excellent written and verbal communication skills, the ability to effectively lead technical teams, and compliance with company security and data protection policies.

Customer Service Representative - Entry Level

Company: Aurora Ripple Enterprises

Location: Washington DC

Posted Dec 27, 2024

The text is a job description for a Customer Service Representative position in a sales agency that values open policies, networking, and leadership development. The ideal candidate should have a Bachelor's degree, sales experience, leadership skills, and a futuristic mindset. The position is full-time, in-office, and based in the Greater DC area.

Territory Manager - Seattle

Company: Hewlett Packard Enterprise

Location: Washington DC

Posted Dec 25, 2024

The role of Territory Manager, Seattle is a remote position with Hewlett Packard Enterprise. The candidate will focus on developing a long-term sales pipeline, providing support to account managers, and selling complex products or solutions to customers. The ideal candidate should have 12+ years of related sales experience, a university degree, and expertise in the given field. The role requires strong knowledge of products, competitors, and industry trends. The candidate should be able to balance strategic and tactical pursuits, collaborate with account leads, and work effectively with partners to drive additional revenue.

Entry Level Client Account Executive

Company: Aurora Ripple Enterprises

Location: Washington DC

Posted Dec 27, 2024

Aurora Ripple Enterprises is seeking a dedicated and hungry Entry Level Client Account Executive to join their team and help grow their customer base. The position offers a full-time in-office role in the Greater DC area with a focus on communicating product features, learning about targeted customers, seeking new sales opportunities, and achieving high closing sales rates.

Marketing Associate

Company: Aurora Ripple Enterprises

Location: Washington DC

Posted Dec 27, 2024

The Entry Level Marketing Associate will be based in the corporate Lanham office, supporting the team's continued growth. The right candidate will execute marketing strategies, process consumer inquiries, and develop reporting procedures. The ideal candidate should possess a Bachelor's degree, minimum 12 years of customer service, excellent communication skills, and a positive attitude.

Senior Staff Manager- Site Reliability Engineering

Company: GEICO

Location: Washington DC

Posted Dec 25, 2024

The text describes a Senior Manager position in Site Reliability Engineering. The role involves managing projects, collaborating with teams, crafting documentation, addressing technical gaps, and driving process improvements. The ideal candidate should have deep technical expertise and fluency in at least one modern programming language. The position offers a competitive salary and benefits package.

Director, HRIS/HR Systems and Data Analytics

Company: Fluence

Location: Washington DC

Posted Dec 26, 2024

Fluence is a global market leader in intelligent energy storage and optimization software for renewables and storage. They are transforming the way we power our world with gigawatts of successful implementations across nearly 50 markets. The company is guided by its passion to transform the way we power our world, with a focus on creativity, diversity, safety, quality, integrity, curiosity, adaptability, self-reflection, honesty, forthrightness, and respect. The Director of HR Systems and Data Analytics role involves leading large-scale transformation initiatives, ensuring alignment of HR technology with business goals, and driving continuous improvement in HR processes. The role requires strategic vision, technological expertise, and a deep understanding of HR practices.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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