Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Director, VCA Managed Services - Operations

Company: Visa

Location: Washington, DC

Posted Dec 24, 2024

Visa, a global leader in payments and technology, is seeking a Director for VCA Managed Services - Operations. The role involves growing a critical managed services pillar, providing specialized teams for client projects, and achieving revenue targets. The candidate should have extensive consulting experience, strong project management skills, and the ability to develop and sell tailored solutions to clients. This is a hybrid role requiring occasional travel and the ability to work in an office setting.

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Dec 24, 2024

CVS Health emphasizes a heart-centric approach to healthcare, aiming to deliver personalized, convenient, and affordable services. The Retail Store Associate role is a customer-focused position offering growth opportunities. CVS Health provides comprehensive benefits and well-being programs, fostering a supportive work environment.

Accounts Manager

Company: GuidePoint Security

Location: Washington DC

Posted Dec 24, 2024

GuidePoint Security is a rapidly growing, profitable privately-held value-added reseller specializing in Information Security. With over 1000 employees and strategic partnerships with leading security vendors, they serve more than 4200 customers. The company offers a remote workforce, group medical insurance, dental insurance, corporate holidays, a flexible time off program, a healthy mobile phone and home internet allowance, eligibility for a retirement plan, and a pet benefit option. The Account Manager role involves proactive networking, sales, account management, and consultative services to Civilian Federal Agencies and Federal System Integrators.

HR Technology Lead

Company: HARAMAIN SYSTEMS INC.

Location: Washington DC

Posted Dec 24, 2024

The HR Technology Lead role at Haramain Systems Inc is a pivotal position that involves conducting high-level research, developing strategic insights, and guiding senior executives on optimizing HR technology to enhance organizational effectiveness. The role requires a Bachelor's degree in HR Business Administration or a related field, minimum of 10 years in HR with extensive experience in HR operations and HRIS implementations, and deep understanding of HR technology trends.

Food Service Worker

Company: Sodexo

Location: Washington, DC

Posted Dec 24, 2024

SodexoMagic, a joint venture between Earvin 'Magic' Johnson and Sodexo, is seeking a Food Service Worker. The role involves preparing and serving food, maintaining cleanliness, and providing excellent customer service. No prior experience is required. SodexoMagic offers a flexible work environment, training opportunities, and comprehensive benefits including paid time off, health insurance, and retirement plans. The company values diversity and inclusion, fostering a respectful and fair work environment.

Nurse Practitioner Gastroenterology (Providence St. Mary Medical Center)

Company: Providence

Location: Walla Walla, Washington

Posted Dec 25, 2024

Providence St. Mary Medical Center in Walla Walla, Washington, is recruiting a full-time Gastroenterology nurse practitioner. The position offers a flexible schedule, no call or inpatient duties, and a competitive salary between $119,015 and $156,607 per year. The clinic is well-established, connected, and provides a healthy work-life balance. Walla Walla offers a blend of culture, education, and outdoor recreation, with excellent schools, a vibrant food, wine, and art scene, and scenic beauty. Providence, the employer, is a nationally recognized healthcare organization committed to compassionate care.

Junior Project Analyst

Company: INTECON

Location: Washington DC

Posted Dec 24, 2024

INTECON LLC is seeking a motivated cleared Junior Project Analyst to support the Defense Counterintelligence and Security Agency (DCSA) in advancing key strategic initiatives with a primary focus on workforce and workplace studies. The position offers a valuable opportunity for an analytical and detail-oriented professional to engage in project management, organizational analysis, and change management. The qualifications include a Bachelor's degree in Business Administration, Human Resources, Public Administration, or a related field, and at least 1+ years of project analysis or support experience within the Department of Defense (DoD) sector. The position offers comprehensive Group Health Plans, Company-paid Short-Term and Long-Term Disability, Life and AD&D Insurance, Flexible Spending Accounts, and Company-paid Training and Development Programs.

Junior Counselor - Washington D.C.: 2024-3270

Company: The Headfirst Companies

Location: Washington, DC

Posted Dec 24, 2024

Headfirst Summer Camp is seeking dedicated and flexible Junior Counselors aged 16 and above to work with campers aged 3-12. The role involves co-leading groups, teaching pre-written curriculum, implementing safety protocols, and supporting campers' physical, social, and emotional development. Counselors are expected to bring enthusiasm, adaptability, and a positive attitude to the role, working in various programs and environments. The compensation is $11 per hour, and the schedule is from late June to mid-August, with pre-season training on select weekends.

Personal Banker - Friendship Heights

Company: Wells Fargo

Location: Washington, DC

Posted Dec 24, 2024

Wells Fargo is seeking an Associate Personal Banker (SAFE) for their National Branch Network. The role involves delivering exceptional customer service, building relationships, and proposing appropriate products and services. The bank emphasizes a supportive work environment with competitive salary, robust benefits, and programs for work-life balance. Wells Fargo has been recognized as one of the top workplaces for career growth in the U.S. by LinkedIn. The role requires customer interaction, understanding of bank products, and compliance with the S.A.F.E. Mortgage Licensing Act. Qualifications include customer service experience, ability to handle complex transactions, and proactive engagement with customers. The position offers comprehensive benefits and a competitive pay range.

JR-202424090 Analyst, Policy Research Intelligence, Global Public Policy

Company: General Motors

Location: Washington, DC

Posted Dec 24, 2024

General Motors' Global Public Policy (GPP) team seeks a Policy Research Intelligence Analyst for their Global Strategic Initiatives (GSI) team. The role involves generating actionable policy insights for GM leaders, managing a cycle for research and intelligence production, conducting quantitative and qualitative research, stakeholder mapping, and content creation. The ideal candidate should have a Bachelor's Degree with 8+ years of professional experience in relevant fields, strong analytical and communication skills, and the ability to work in a fast-paced, collaborative environment.

Clinical Nutrition Manager - MD, VA, PA + Travel

Company: Aramark

Location: Washington, DC

Posted Dec 24, 2024

The Clinical Nutrition Manager II position at Aramark SeniorLife+ involves planning, coordinating, and managing resident nutrition care activities. The role requires developing cost-effective, profit-generating nutrition programs, collaborating with a multidisciplinary healthcare team, and establishing policies and programs for optimal nutrition care. The position is remote and requires travel up to 65% of the time.

Quality Reviewer (Aetna SIU)

Company: CVS Health

Location: Washington, DC

Posted Dec 24, 2024

CVS Health is dedicated to delivering human-centric health care, emphasizing the importance of empowering employees to transform the culture and innovate. The role involves assessing and preparing cases for clinical and legal review to prevent fraudulent claims, collaborating with law enforcement, and providing insights for fraud recovery. Required qualifications include 3 years of healthcare experience, coding knowledge, and proficiency in Microsoft Office. Preferred qualifications include certifications from fraud organizations and experience with Behavioral Health fraud cases. The pay range is $43,888.00 - $102,081.60, with additional benefits such as medical, dental, vision, 401(k), and well-being programs.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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