Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Quality Assurance Specialist III

Company: Precision For Medicine

Location: Washington DC

Posted Dec 24, 2024

The Quality Assurance Specialist III position at Precision Medicine Group involves providing advanced-level hands-on support from a regulated systems perspective in a GxP laboratory services and kitting production environment. The role includes product label control, internal auditing, quality inspection, release of raw materials, in-process materials, finished products, and critical components. The position also involves providing backup for the document and record control system, and extended work hours may be necessary. Essential duties include maintaining GxP quality systems, logging and tracking of events, working with end-users on thorough documentation of quality system events, and corrective and preventive action (CAPA). The position also involves participating in audit programs, employee training, document and record control, and leading departmental projects. The role requires a Bachelor's Degree or equivalent combination of education and experience, 4 years of related experience in a life science regulated environment, and knowledge of root cause analysis tools and application. The position offers a competitive salary range of $75,000 - $110,000 USD.

Quality Assurance Specialist II

Company: Precision For Medicine

Location: Washington DC

Posted Dec 24, 2024

The Quality Assurance Specialist II position involves providing intermediate-level hands-on support from a regulated systems perspective in a GxP laboratory services and kitting production environment. Activities include product label control, internal auditing, quality inspection, release of raw materials, in-process materials, finished products, and critical components. The position is responsible for providing backup for the document and record control system and may require extended work hours. Essential duties include maintaining GxP quality systems, managing assigned activities, logging and tracking of events, and working with end-users on documentation of quality system events.

VP, Federal Sales

Company: Synack

Location: Washington DC

Posted Dec 24, 2024

Synacks Penetration Testing as a Service platform manages customers' attack surfaces by discovering new assets, performing pentesting for critical vulnerabilities, and gaining visibility into the root causes of security risks. They are committed to making the world more secure by harnessing a talented vetted community of security researchers. Their PTaaS platform has uncovered over 71,000 exploitable vulnerabilities to date, protecting a growing list of Global 2000 customers and US agencies in a FedRAMP Moderate Authorized environment.

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Dec 24, 2024

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

Manager Market Intelligence (FIELD)

Company: PulteGroup

Location: Washington DC

Posted Dec 24, 2024

The job description for a Real Estate Market Analyst position at PulteGroup is detailed, outlining the responsibilities, required skills, and qualifications for the role. The position offers a competitive salary range and benefits package, including a 401k plan, medical insurance, and paid time off. The company values diversity and inclusion and provides tuition reimbursement and an Employee Assistance Program.

Behavioral Health Case Manager - Washington, D.C.

Company: UnitedHealth Group

Location: Washington, DC

Posted Dec 24, 2024

The Optum Dual Special Needs Plan (Optum at Home) is offering a field-based role in Washington D.C. for clinicians to provide intensive interventions in members' homes. The program combines Optum trained clinicians with the member's Primary Care Provider and other professionals to deliver comprehensive care. The role involves patient assessments, case management, and coordination of benefits and transitions between various care areas. The primary responsibilities include making patient assessments, managing behavioral health cases, and communicating with members with complex medical needs. The ideal candidate should be an independently licensed clinician with a Master's degree in a related field or an RN with 2+ years of behavioral health experience. UnitedHealth Group offers a competitive salary range, comprehensive benefits, and opportunities for growth.

Union HVAC Journeyman

Company: CBRE

Location: Washington, DC

Posted Dec 24, 2024

Global Workplace Solutions (GWS) is seeking a certified refrigerant technician with at least 4 years of experience as a control technician. The role involves operating, repairing, and maintaining Siemens Building Technology-Landis Division Systems 600 and Johnson Controls METASYS Network Control unit systems. Responsibilities include performing preventive maintenance, monitoring utility consumption, and ensuring continuous operation of building EMCS and HVACR equipment. CBRE, the employer, values diversity, offers competitive benefits, and provides opportunities for career growth.

Process Flow Specialist

Company: Crown Cork & Seal USA

Location: Fort Washington, PA

Posted Dec 24, 2024

Crown is seeking a Graphics Process Flow Specialist to join their World-Class team in Ambler, Pennsylvania. The role involves developing and implementing Esko Webcenter and Automation Engine workflows, managing cross-functional relationships, and providing user support for graphic application-related issues. Requirements include 3-5 years of experience with Esko Webcenter, advanced computer skills, and strong project management skills.

Project Manager

Company: Easy Dynamics

Location: Washington DC

Posted Dec 24, 2024

Easy Dynamics is seeking a Project Manager with federal background experience to work on software development projects, cybersecurity, and Identity and Access Management implementations. The candidate will manage complex projects, provide program strategies, manage administrative activities, and serve as a trusted advisor to multiple executives. They will also manage project risk, financials, and profitability, and identify and close additional sales opportunities.

Senior Technical Account Manager, Federal (Penetration Testing)

Company: Synack

Location: Washington DC

Posted Dec 24, 2024

Synacks Penetration Testing as a Service platform manages customers attack surfaces by discovering new assets, pentesting for critical vulnerabilities, and gaining visibility into the root causes of security risks. They are committed to making the world more secure by harnessing a talented vetted community of security researchers to deliver continuous penetration testing and vulnerability management with actionable results. They have uncovered more than 71,000 exploitable vulnerabilities to date protecting a growing list of Global 2000 customers and US agencies in a FedRAMP Moderate Authorized environment.

Teachers at BIDKids Child Development Center

Company: KinderCare Learning Companies

Location: Washington, DC

Posted Dec 24, 2024

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They emphasize building confidence in kids, families, and the future. The company values its teachers, center staff, and field leaders, providing them with a supportive environment and opportunities for career growth. Benefits include discounted child care, medical, dental, and vision coverage, mental health support, and more. KinderCare operates in over 2,000 sites across 40 states, committed to providing high-quality child care to all families.

Branch Operations Lead (New Build) Palisades Macarthur - Washington, DC

Company: JPMorgan Chase

Location: Washington, DC

Posted Dec 24, 2024

The job posting is for a Branch Operations Lead Trainee in Branch Banking. The role involves collaborating with the Branch Manager and employees to ensure accurate and efficient customer transactions, while maintaining a welcoming and friendly service. The successful candidate will help customers make the most of their money through education and advice, tailored to their financial needs. Key responsibilities include setting the branch environment for an exceptional customer experience, engaging with clients, managing cash devices, and supporting the Branch Manager in all aspects of branch operations. The ideal candidate should be detail-oriented, organized, and able to multi-task, with a dedication to following policies and procedures. Preferred qualifications include demonstrated ability to connect with customers, influence team members, and have some experience in branch banking or related fields. The company, Chase, is a leading financial services firm committed to creating engaged, lifelong relationships with customers and promoting diversity and inclusion.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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