Customer Success Manager Jobs in Washington DC

58,179 open positions · Updated daily

Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Insurance Sales Executive - Bethesda, MD, Pittsburgh, PA

Company: F.N.B. Corporation

Location: Washington DC

Posted Dec 21, 2024

This job posting is for a Sales Executive position in the INSA Business Unit. The incumbent is responsible for selling new business and renewing accounts, conducting sales activities, and building a pipeline of prospects. They must work collaboratively with Bank partners to identify financial service solutions for all customers. The position requires excellent project management, communication, organizational, analytical, and interpersonal skills. Applicants must be willing to use a personal computer and job-related software, and have a basic level of MS Word and intermediate level of MS Excel. Experience with ITI TAM and office systems is preferred. FNB Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines.

Radiologic Technologist - Seattle - Per Diem

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Dec 21, 2024

The job description is for a Radiology Technologist role, which involves providing radiology services to patients, ensuring high-quality imaging, and maintaining diagnostic equipment. Responsibilities include preparing rooms, developing images, and ensuring patient safety. The role requires strong communication skills, teamwork, and commitment to self-improvement. The company values its employees, offering competitive wages with recent increases of up to 9%. Essential qualifications include a high school diploma or GED, certification from the American Registry of Radiologic Technologists, and Basic Life Support certification.

Patient Dining Services Manager

Company: Sodexo

Location: Washington, DC

Posted Dec 21, 2024

Sodexo is seeking a Patient Dining Services Manager at MedStar Washington Hospital Center in Washington DC. The role involves overseeing the hospital's Diet Office, ensuring compliance with nutrition and food regulatory requirements, and interacting with patients and healthcare teams. Sodexo offers a full array of benefits, including paid time off, holidays, medical, dental, vision, 401K, and access to ongoing training and development programs.

Real Estate Services Coordinator

Company: CBRE

Location: Washington, DC

Posted Dec 21, 2024

The CBRE Real Estate Services Coordinator role involves providing customer service support to tenants and vendors, handling administrative tasks, maintaining files, working with building technicians and vendors, preparing lease administration documents, submitting invoices, and engaging in rent collection communications. The job requires a high school diploma or equivalent with up to 2 years of experience, strong communication and organizational skills, proficiency in Microsoft Office, basic math skills, and authorization to work in the US. CBRE offers a comprehensive benefits package, career growth opportunities, and a supportive work environment.

Federal Account Manager - US Navy and Marine Corps

Company: GCyber

Location: Washington DC

Posted Dec 22, 2024

GCyber is seeking a driven and proactive Business Development Representative to support full lifecycle business development efforts within the US Navy and Marine Corps accounts. The ideal candidate will have 13 years of experience in DoD IT Services Business Development focusing on US Navy and Marine Corps accounts. The role involves opportunity identification and market research, opportunity capture, pipeline management and reporting, and other related tasks.

Unified Communications Engineer - Full Scope Poly

Company: CDW

Location: Washington DC

Posted Dec 21, 2024

The job description for an IT career at CDW is detailed, requiring 10+ years of Unified Communications experience and active DoD Top Secret clearance. The role involves driving thought leadership, serving as a subject matter expert, and coaching team members. CDW is a leading technology solutions provider with a positive work culture and equal opportunity employer.

Microsoft Business Development Manager - Corporate Verticals

Company: CDW

Location: Washington DC

Posted Dec 21, 2024

The text describes a job posting for a Microsoft Business Development Manager role at CDW, a leading technology solutions provider. The role involves becoming an expert in CDW's Microsoft value proposition, coordinating with sales and technology teams, driving growth within assigned segments, and collaborating with multiple stakeholders to influence target opportunities. The ideal candidate should have a Bachelor's degree, 6+ years of customer-facing or technical sales experience, and strong customer-facing and analytical skills. The role also requires influencing across all functions of an organization, managing multiple priorities, and communicating effectively with executives and coworkers.

Immigration Legal Specialist

Company: Feld Entertainment

Location: Washington DC

Posted Dec 22, 2024

The job description involves providing legal administrative support to the VP of International Legal Affairs and Immigration Counsel. Responsibilities include coordinating with other departments, collecting and compiling information for employee immigration applications, reviewing and proofreading gathered information, filing work permits, scheduling visa appointments, managing tracking documents, preparing and processing immigration case filings, assisting with Form I129 petitions, handling overflow legal matters, traveling to embassies and consulates, and communicating with touring personnel. The role requires a college degree or paralegal/legal assistant degree, experience in preparing and filing immigration cases, and the ability to work fluctuating hours. Feld Entertainment, the company, encourages COVID vaccination and is an equal opportunity employer.

Acquisition Quality Specialist

Company: Hive Group LLC

Location: Washington DC

Posted Dec 22, 2024

Hive Group is a growing SDVOSB HUBZone small business seeking an experienced Acquisition Quality Specialist to join their team. The role involves conducting quality reviews, identifying best practices, and providing recommendations for standardized operations. The position requires a Bachelor's degree in Business Administration or Finance, minimum of 3 years in contract or project management, and minimum of 2 years with Federal Acquisition Regulations (FAR). The role is remote and Hive Group is an Equal Employment Opportunity and Affirmative Action employer.

Director of Support Services #494

Company: Legislative Branch - Senate

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Dec 21, 2024

The Senate Sergeant at Arms is advertising for a Director of Support Services. The role involves developing and directing product development efforts, participating in planning, setting budgets, and ensuring employees have necessary resources. Required experience includes 8-10 years in customer relations, and special skills include knowledge of Senate rules, public administration, and IT. The position requires onsite presence, availability during government shutdowns, inclement weather, holidays, and late nights. A Top Secret U.S. Government security clearance is necessary. The role offers a comprehensive benefits package.

Lab Support Technician - Full Time Evenings

Company: Mercy

Location: Washington, Missouri

Posted Dec 22, 2024

Mercy is a healthcare organization that values compassionate care and exceptional service. They offer careers that align with individual skills and heart, and have been recognized as a top workplace. The Lab Support Technician (LST I) role involves supporting laboratory functions, acquiring specimens, and ensuring HIPAA confidentiality. Mercy provides comprehensive benefits, including health coverage, PTO, tuition reimbursement, and retirement funds. They encourage applicants who are compassionate, professional, positive, and advocates for excellent care.

Windows Systems Architect with Automation

Company: CACI International Inc

Location: Washington DC

Posted Dec 22, 2024

This job posting is for a full-time, on-site position as a Windows Systems Architect with Automation at CACI. The role involves supporting the sponsors engineering branch, performing various duties such as installations, debugging, maintenance, upgrades, and general support for a light enterprise Microsoft Windows-based environment. The candidate should have experience with Active Directory, Windows Server, Workstation, and complimentary services and software. The role also requires applying sound engineering practices, good judgement, and technical skills to achieve short and long-term goals. The candidate should be a proactive self-starter with minimal supervision, capable of monitoring infrastructure, identifying and coordinating implementation changes, and providing end-user support and issue resolution.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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