Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Teleport Engineer, Satellite Earth Station

Company: Warner Bros. Discovery

Location: Washington DC

Posted Dec 20, 2024

The text describes a role as a Teleport Engineer at Warner Bros Discovery, responsible for operating, maintaining, and monitoring primary and backup teleports that support the satellite transmission of linear television networks. The role involves leading projects, configuring equipment, monitoring power levels, handling redundancy, and interacting with external vendors. The position requires 4-6 years of experience in RF transmission systems, knowledge of satellite earth station technologies, and the ability to work shifts, including overnight, weekends, and holidays.

Assistant General Counsel for Enforcement

Company: Department of Energy - Department of Energy - Agency Wide

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

This announcement outlines the requirements for a permanent position in the Senior Executive Service (SES). Applicants must submit a complete application package, including required documents, or their application will be deemed incomplete. The position requires U.S. citizenship, completion of a public financial disclosure report, a one-year probationary period, Selective Service registration for eligible males, and E-Verify employment verification. Mandatory Technical Qualifications (MTQs) must be addressed in a separate document, focusing on litigation, investigations, and regulatory program experience. A law degree from an ABA-accredited school is the minimum education requirement. The U.S. Department of Energy fosters a diverse and inclusive workplace and is an Equal Opportunity Employer.

Associate Store Director, Washington, DC

Company: Glossier

Location: Washington, DC

Posted Dec 20, 2024

Glossier is seeking an Assistant Store Director with 3+ years of retail or hospitality leadership experience. The role involves driving a people-first culture, coaching and developing a team, and ensuring exceptional customer experiences. Key responsibilities include team leadership, customer experience leadership, and business leadership. The ideal candidate will have a proven track record in growing teams, promoting inclusivity, and delivering results. Glossier offers a competitive compensation package and requires full vaccination against COVID-19. The company is committed to equal employment opportunities.

Senior Engagement Specialist

Company: The Washington Post

Location: Washington, DC

Posted Dec 20, 2024

The Washington Post is hiring a Sr. Engagement Specialist for its subscriptions marketing team. The role involves maximizing subscriber engagement, driving product adoption, and enhancing subscriber retention. The successful candidate will collaborate with cross-functional teams, develop personalized experiences, and execute comprehensive engagement strategies. Responsibilities include managing onsite, app, email, and paid media campaigns, overseeing subscriber journeys, and collaborating with analytics to track key performance indicators. Requirements include 3-4 years of experience in digital marketing, strong analytical skills, and proficiency in data tracking tools. The Washington Post offers competitive compensation and benefits, with a salary range of $74,000 - $111,000 annually.

Pilates Instructors, Washington DC

Company: Equinox

Location: Washington, DC

Posted Dec 20, 2024

Equinox Group, a collective of influential lifestyle brands including Equinox, Blink, Pure Yoga, SoulCycle, Equinox Hotels, and Equinox Media, is seeking a high-performing Pilates Instructor. The role involves developing comprehensive Pilates training programs, conducting client assessments, instructing various session types, and collaborating with other departments. The company values a high-performance lifestyle, career advancement, and offers competitive benefits, discounts, and opportunities for growth. The ideal candidate should have a comprehensive Pilates teacher training, excellent customer service skills, and physical abilities for spotting and correcting clients.

Senior Analyst, Tax Research and Content

Company: Thomson Reuters

Location: Washington, DC

Posted Dec 20, 2024

The Senior Tax Analyst, Indirect Tax role at Thomson Reuters involves research, configuration, and maintenance of ONESOURCE™ applications to ensure compliance with tax rules. Responsibilities include representing Tax Research & Content as an expert, developing training materials, researching tax laws, modeling new tax regimes, testing content accuracy, and resolving client issues. The ideal candidate should have 5-7 years of tax experience, 2+ years in tax calculation software, superior communication skills, and the ability to work independently.

Deputy Assistant Inspector General for Inspections, Intelligence Oversight, and Special Projects

Company: Department of Energy - Department of Energy - Agency Wide

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

The Department of Energy's Office of Inspector General in Washington, DC is seeking a Deputy Assistant Inspector General for the Office of Inspections, Intelligence Oversight, and Special Projects. The role involves supporting the DOE's mission through audits, inspections, and investigations. Requirements include U.S. citizenship, E-Verify, background check, security clearance, drug testing, and registration for Selective Service. Applicants must demonstrate all Executive Core Qualifications and Professional/Technical Qualifications, providing detailed narratives for each. The position offers comprehensive federal benefits.

Maintenance Technician

Company: CBRE

Location: Washington, DC

Posted Dec 20, 2024

The CBRE Maintenance Technician role involves maintaining small to medium-sized buildings, industrial systems, and equipment. Key responsibilities include performing preventive maintenance on mechanical, electrical, and other building systems, conducting routine inspections, diagnosing problems, and making repairs. The role also involves assisting with installations, tracking work orders, supporting energy management, and ensuring compliance with building codes and safety laws. The position offers a salary range of $45,000 to $58,000 annually, along with benefits such as 401(K), health, dental, life, and vision insurance. CBRE is an equal opportunity employer committed to diversity and providing reasonable accommodations for individuals with disabilities.

Senior Manager, Enterprise Solution Architect

Company: ServiceNow

Location: Washington, DC / Remote

Posted Dec 20, 2024

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Senior Manager, Enterprise Architecture. The role involves leading a team of executive architects, facilitating engagements with customers, and driving tangible outcomes. The ideal candidate should have a customer-centric mindset, extensive experience in Enterprise Architecture, and a proven track record in influencing senior technology leaders. The position offers a competitive compensation package and opportunities for growth in a high-growth, fast-paced environment.

Attorney Advisor (Regulatory Affairs)

Company: Department of Transportation - Pipeline and Hazardous Materials Safety Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

This job posting is for an Attorney-Advisor for Regulatory Affairs Law/Office of Chief Counsel. The role involves providing legal assistance on matters related to PHMSA's regulatory activities under the supervision of senior legal officials. The position requires U.S. citizenship, active bar membership, and submission of application and resume by a specific deadline. It's an Excepted Service position with conditions including Selective Service registration for eligible males, a potential two-year trial period, and adherence to ethical standards. Telework eligibility, PCS/Relocation/Recruitment authorization, and specific KSAs are also outlined. A J.D. and active bar membership are mandatory for GS-11, with additional experience required for higher grades.

Relationship Executive, Startup Banking, Middle Market Banking, Executive Director

Company: JPMorgan Chase

Location: Washington, DC

Posted Dec 20, 2024

The job posting is for a Relationship Executive role in J.P. Morgan's Commercial Bank, specifically in the Middle Market Banking & Specialized Industries (MMBSI) group, focusing on Innovation Economy and Startup Banking. The role involves building and retaining profitable relationships with innovative companies, developing new business, and delivering the entire firm's solutions. The ideal candidate should have 8+ years of related experience, strong commercial banking knowledge, excellent sales and business development skills, and a passion for innovation and entrepreneurship. The company offers competitive total rewards, comprehensive benefits, and a diverse and inclusive work environment.

School Nutrition Manager 3 (Registered Dietitian)

Company: Sodexo

Location: Washington, DC

Posted Dec 20, 2024

SodexoMAGIC, a joint venture by Sodexo and Magic Johnson Enterprises, is seeking a School Nutrition Manager (Registered Dietitian) for DC Public Schools. The role involves managing daily nutrition services, ensuring client satisfaction, implementing quality improvements, managing budgets, and maintaining compliance with regulations. The successful candidate must be a Registered Dietitian licensed in DC, with K-12 experience preferred and strong leadership skills. Sodexo offers a comprehensive benefits package and is committed to diversity and inclusion.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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