Customer Success Manager Jobs in Washington DC

58,179 open positions · Updated daily

Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

US Government Industry Development Specialist

Company: Apple

Location: Washington, DC

Posted Dec 20, 2024

Apple is seeking an Industry Development Executive for Government to join their sales team. The role involves understanding customers' needs, advising on Apple solutions, and driving business transformation. The candidate should have extensive experience in government business transformation and a deep understanding of the government segment. Key responsibilities include building industry strategies, improving customer experience, and collaborating with various Apple teams. The role offers a competitive base pay range of $154,700 to $233,000, along with benefits and stock programs. Apple is committed to inclusion and diversity.

Food Service Worker Lead - DC Public Schools - Cluster 2

Company: Aramark

Location: Washington, DC

Posted Dec 20, 2024

Aramark is hiring Food Service Workers for a position that involves food preparation, serving, and maintaining cleanliness. The role offers a competitive hourly rate of $18.75 and comprehensive benefits including medical, dental, vision, and work-life resources. Key responsibilities include food prep, portioning, serving customers, and ensuring a clean work environment. Essential qualifications are strong interpersonal skills, leadership, teamwork, and food service experience. The role requires physical demands and may involve wearing uniforms and PPE.

Outside Sales Representative

Company: Lee Company

Location: Washington, DC

Posted Dec 20, 2024

AmeriPro Roofing is hiring Outside Sales Representatives in Maryland. The role involves educating homeowners about storm damage benefits for roofing, siding, and gutter projects. The company offers competitive compensation, including draw against commission, commission on approved sales, vehicle allowance, and full insurance benefits. Key responsibilities include prospecting, qualifying, and closing sales, conducting property inspections, and managing relationships with homeowners. Qualifications include 2+ years of full-cycle sales experience, reliable vehicle, excellent communication skills, and a valid driver's license.

Sr. Customer Assistance Representative - Union Station

Company: Enterprise Mobility

Location: Washington, DC

Posted Dec 20, 2024

Enterprise Mobility is hiring for a Full Time Customer Assistance Representative Sr (CAR Sr) position. The role involves providing high-level customer service, assisting both internal and external customers, and supporting branch and rental needs. The position offers a competitive hourly wage, benefits, and training. Responsibilities include handling calls, meeting and greeting customers, processing returns, and performing administrative tasks.

Traffic Attendant (Part-Time)

Company: The Kennedy Center

Location: Washington, DC

Posted Dec 20, 2024

The Kennedy Center, located in Washington D.C., is the nation's cultural center and a memorial to President John F. Kennedy. It hosts performances across all genres and is home to the Washington National Opera and National Symphony Orchestra. The Center values fostering belonging and empowerment among its employees, promoting diversity and inclusivity. It offers a comprehensive range of benefits and encourages career growth. The Traffic Attendant position involves directing traffic, assisting customers, and ensuring smooth operations at the Center.

Supervisory Interdisciplinary (Resource Stewardship and Science Program Manager)

Company: Department of the Interior - National Park Service

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Dec 20, 2024

This job posting is for a senior principal advisor position in the Resource Management Division of the National Capital Parks-East. The role involves advising the Superintendent's Office on matters related to preserving and enhancing natural and cultural resources. Responsibilities include cultural and natural resource management, park planning, and special park use permitting. The position requires U.S. citizenship, background investigation, Selective Service registration, and participation in a Direct Deposit program. The role may involve operating a government vehicle, wearing a uniform, working on-call, and complying with National Park Service uniform standards. The position also requires a one-year probationary period, potential overnight travel, and financial disclosure reporting. Qualifications include a degree in behavioral or social sciences, natural resources, or physical sciences, or an equivalent combination of education and experience.

Director, Product Marketing - CUDA-X

Company: NVIDIA

Location: Washington, DC

Posted Dec 20, 2024

NVIDIA is seeking a marketing leader to join their team, focusing on acceleration libraries for diverse domains including quantum computing. The role involves crafting messaging, positioning, and creating assets to communicate product value. The ideal candidate should have a technical, positioning, and communication skill blend, with a passion for groundbreaking technology. Required qualifications include a degree in relevant fields and extensive product marketing experience. Familiarity with customer insights, competitive intelligence, and market research is a plus.

RN Hospital Night Shift Supervisor Exempt 1-12 Shift a Week Capitol Hill Seattle

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Dec 20, 2024

The role involves supervising nursing and hospital operations, coordinating patient bed placements, and managing staff to ensure seamless admissions, transfers, and discharges. The incumbent directs hospital operations, rounds on units to identify patient needs, communicates with various departments for patient prioritization, and ensures compliance with policies and procedures. They also act as a clinical resource, support performance improvement, and handle employee issues in the absence of managers. Basic qualifications include a BSN, RN license, and specific certifications; preferred qualifications include extensive clinical experience and previous supervisory experience.

A2L Graduate Program 2025 -Facilities Manager/ Assoc. Custodial Manager-DC Convention Center

Company: Aramark

Location: Washington, DC

Posted Dec 20, 2024

Aramark's Accelerate to Leadership (A2L) Program is a year-long development program for recent college graduates, offering work experience, mentorship, and professional training across various business areas. Selected candidates take on leadership roles, receive structured development, and have opportunities to grow and impact lives across diverse industries. The program emphasizes service, inclusion, and shared prosperity, with a salary range of $55,000 to $60,000, plus potential bonuses or commissions. Benefits include medical, dental, vision, retirement plans, and paid leave. Key responsibilities involve training employees, ensuring safety, managing teams, and maintaining compliance with regulations. Preferred qualifications include degrees or experience in hospitality, customer service, or related fields, along with strong communication and leadership skills.

Investigations Counsel - USDS

Company: TikTok

Location: Washington, DC

Posted Dec 20, 2024

TikTok U.S. Data Security (USDS) is a subsidiary of TikTok, focusing on data protection and content assurance to ensure U.S. user safety. The USDS team, including Trust & Safety, Security & Privacy, Engineering, and more, works to maintain a secure platform for creativity and joy. They seek a legal professional with 3+ years of experience in investigations, compliance, or regulatory matters, preferably in tech, to conduct investigations, assess risks, collaborate with cross-functional teams, and provide legal guidance.

SP - Associate Broker

Company: CBRE

Location: Washington, DC

Posted Dec 20, 2024

CBRE offers an exciting career opportunity as a SP-Associate, focusing on developing business, marketing commercial real estate properties, and negotiating leasing terms. Key responsibilities include securing new business, providing clients with market information, preparing property data, and assisting in transactions. The role requires a Bachelor's Degree, a DC Real Estate License, and proficiency in Microsoft Office. CBRE provides comprehensive benefits, career growth, and a supportive environment. The company values diversity and equal opportunity.

Field CTO

Company: ServiceNow

Location: Washington, DC / Remote

Posted Dec 20, 2024

ServiceNow is a company that makes technology work for everyone, with a focus on innovation and customer satisfaction. They offer a range of job opportunities, including Enterprise Architect roles, which involve working with customers to identify pain points and opportunities to deliver value. The company values diversity and inclusion, and offers competitive compensation and benefits packages.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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