Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

DevSecOps Engineer- Threat Management

Company: Salesforce

Location: Washington DC

Posted Dec 17, 2024

Salesforce is seeking skilled Security Engineers to join their DnR Threat Management Team for the initial migration and long term management of their security information and event management SIEM infrastructure. The role involves overseeing the log data migration process, ensuring seamless integration of logs, maintaining system performance and security posture, and daily ongoing development and security operations of the Google Chronicle Platform SIEM. The position requires 35 years of experience in information security with a focus on security engineering and analysis, handson experience with SIEM platforms, strong understanding of security principles, threat detection techniques, and incident response procedures, proficiency in scripting languages such as Python and Java, excellent communication skills, and adaptability to learn new technologies and methodologies in a fast-paced environment.

ASIC/FPGA Research Engineer - Digital Design

Company: University of Southern California

Location: Washington DC

Posted Dec 17, 2024

The University of Southern California's Information Sciences Institute (ISI) is seeking a Digital Hardware Design Engineer to work on advanced ASIC or FPGA-based prototypes addressing national security issues. The position offers a collaborative, flexible university setting with rich learning and growth opportunities. The candidate should have a degree in Electrical Engineering or Computer Engineering, experience in digital design with Verilog or VHDL, and a solid understanding of computer architecture. The position is funded by a contract or grant and is contingent upon receipt of necessary funding. The annual base salary range is $107,196 - $140,000.

Senior Account Executive – HR Transformation (Federal Sector)

Company: Groundswell

Location: Washington DC

Posted Dec 17, 2024

Groundswell is a premier technology integrator committed to solving complex federal agency challenges. They are seeking a Senior Account Executive with HR transformation experience and federal sector sales skills to lead transformation initiatives, nurture client relationships, and identify growth opportunities. The role involves strategic insights, sales management, project leadership, and collaboration with the Workday sales team.

Marketing Manager

Company: Red Carrot

Location: Washington DC

Posted Dec 17, 2024

The Marketing Manager plays a crucial role in driving marketing and communications efforts for federal government clients. They oversee daily execution of marketing initiatives, manage a team, lead social content strategy, manage paid media campaigns, and provide insights into emerging trends. They also build strong client relationships, manage projects and budgets, and have a Bachelor's degree in marketing communications. Experience with government contracting is a plus.

Senior UX Engineer

Company: ATPCO

Location: Washington DC

Posted Dec 17, 2024

The job description is for a Senior UX Engineer at ATPCO. The role involves driving frontend development on key applications, delivering innovative prototypes, and designing components for ATPCO's in-house design system. The role also requires advocating for end-users, advising and collaborating with designers and UX researchers, and writing documentation and automated tests. The qualifications include 5+ years of experience in frontend engineering, expertise in JavaScript, Typescript, HTML, CSS, and modern JavaScript frameworks. The role also requires experience with contemporary design system principles, tools, and developing applications on a public cloud. The salary range is $102,000 - $114,000.

Account Executive - Boost Mobile

Company: EchoStar

Location: Washington DC

Posted Dec 17, 2024

The text is about DISH, a company that has been in the connectivity business for over 40 years. They offer various services including satellite television, livestreaming, on-demand programming, smart home installation, mobile plans, and products. They are also building America's First Smart Network. The Retail Wireless team is redefining consumer expectations through new platforms, business models, and ways of thinking. They are emerging as the nation's fourth facilities-based wireless carrier and a disruptive force in the market.

Business Development Executive - National Security Administration

Company: IBM

Location: US Washington

Posted Dec 17, 2024

A career in IBM Consulting's Federal Business Development Executive role involves growing sales within the NSA agency space, focusing on opportunities around Fort Meade, its current vendors, and their clients. The role requires a TSSCI + Full Scope Polygraph clearance, at least 7 years of delivering logistics and analytics business process solutions to NSA, and experience in client relationship management up to executive offices. Preferred skills include analytical and creative problem-solving, successful professional experience in the Intel community, and technical community leadership.

Senior Account Executive – Low Code

Company: Groundswell

Location: Washington DC

Posted Dec 17, 2024

Groundswell is a premier technology integrator seeking a sales leader to expand their sales capability and presence in the Federal sector, with a focus on selling Appian-based services and solutions. The ideal candidate is a seasoned sales leader with deep expertise in business development and a proven track record of selling consulting services in the Federal sector.

Senior BioStatistician

Company: BryceTech

Location: Washington DC

Posted Dec 17, 2024

BryceTech is a company that has been partnering with technology and R&D clients since 2017 to deliver mission and business success. They combine core competencies in analytics and engineering with domain expertise to help government agencies, Fortune 500 firms, and investors manage complex programs, develop IT tools, and forecast critical outcomes. They offer clients proprietary research-based models that enable evidence-based decision making. BryceTech is an Equal Opportunity Employer.

Data Scientist

Company: MAXISIQ

Location: Washington DC

Posted Dec 17, 2024

MAXISIQ is seeking a Data Scientist with experience in data management applications, programming skills, and knowledge of ICQL. The position is full-time and located in McLean, VA. The company, MAXISIQ IOMAXIS dba MAXISIQ, has been advancing the state of Cyber RDTampE since 2006, bringing together industry expertise in software, hardware, communications, and security.

Site Lead - Arlington, VA

Company: Acuity International, LLC

Location: Washington DC

Posted Dec 17, 2024

The text describes a job position for a Site Lead at a children's residential facility. The role involves overseeing and operational performance of a department, managing staff, ensuring compliance with regulations, and coordinating internal and data reporting systems. The qualifications required include a high school diploma, 4 years of experience leading others, and specific emergency influx shelter experience. Acuity International is an equal opportunity employer.

Senior Endpoint Engineer

Company: CACI International Inc

Location: Washington DC

Posted Dec 17, 2024

CACI is seeking a Senior Endpoint Engineer to join their team on a contract supporting the Department of Homeland Security. The role involves supporting Intune administration, Windows Update for Business, creating and deploying Intune configurations, managing Windows 11 workstation baseline configurations, and more. The successful candidate will have expert knowledge of packaging, testing, deployment, and issue remediation, as well as solid knowledge of PowerShell scripting and Azure Active Directory.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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