Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Database Engineer

Company: CACI International Inc

Location: Washington DC

Posted Dec 09, 2024

This is a full-time remote role with a 4-day workweek and a 1-day in-office requirement. The position requires technical expertise in database design, development, implementation, information storage, retrieval, data flow, and analysis. The candidate should have experience with relational and object-oriented databases, database parsing software, and database loading exportimport software. The role also involves supporting the lifecycle of database development and maintenance requirements. The candidate should be able to analyze, develop, implement, and maintain databases over distributed networks, virtual, and cloud networks. The position requires adherence to Agile process-based development.

Analyst - IRS

Company: Censeo Consulting Group

Location: Washington DC

Posted Dec 09, 2024

The text describes a position at Censeo Consulting Group, a Washington DC based management consulting firm. The role involves working with federal clients at the IRS, managing projects, conducting analysis, and contributing to written and verbal communication. The ideal candidate should have a strong academic background, experience in professional services consulting or federal government service, and excellent communication skills. The company offers a competitive compensation and benefits package, including flexible work arrangements and tuition reimbursement.

Process Implementation Lead (Remote - WA, OR, CA, ID)

Company: Banner Bank

Location: Washington DC

Posted Dec 10, 2024

Banner Bank is a well-established financial institution with a strong focus on customer service, employee volunteerism, and operational efficiency. They have a positive reputation, financial stability, and a commitment to diversity and inclusion. The company is seeking a Process Documentation Lead to contribute to their fast-paced response team and help improve processes for their users and clients.

Digital Marketing Specialist (m/f/d)

Company: Viatris

Location: Washington DC

Posted Dec 10, 2024

The text describes a job posting for a Digital Marketing Expert at Viatris, an organization dedicated to healthcare innovation. The role involves developing and implementing digital initiatives, working with cross-functional teams, and creating engaging content for various channels. The company values digital literacy, creativity, and continuous learning. They offer competitive salaries, benefits, and a flexible work environment. Viatris is committed to diversity, inclusion, and sustainability.

IT Portfolio Manager #24334

Company: Aeyon

Location: Washington DC

Posted Dec 09, 2024

The job description is for an IT Portfolio Management and Audit Compliance Specialist who will provide expert-level support to a client, ensuring compliance with government and DoD regulations, managing IT portfolios, and driving audit response, remediation, and financial reporting activities. The role requires strong analytical skills, a deep understanding of IT systems, financial reporting, and excellent communication skills. The candidate must have eight years of full-time experience, familiarity with DADMS processes, and knowledge of DoD and federal regulations. The work is hybrid, and a Secret Clearance is required.

Full Stack Web Developer

Company: CACI International Inc

Location: Washington DC

Posted Dec 09, 2024

CACI is seeking a Full Stack Web Developer to create custom enterprise web application solutions to support the National Security Mission. The candidate will have extensive knowledge of system implementation and full project lifecycle experience on multiple projects. The position offers a competitive compensation package, comprehensive benefits, and opportunities for continuous growth.

SharePoint Specialist - IRS

Company: Censeo Consulting Group

Location: Washington DC

Posted Dec 10, 2024

The text describes a job posting for a SharePoint Specialist at the IRS, requiring 13-8+ years of experience in SharePoint development and administration. The ideal candidate should have a strong academic background, experience working for or supporting the IRS, and excellent communication skills. The company, Censeo Consulting Group, is a top Washington DC based management consulting firm dedicated to helping public sector and nonprofit clients build operational excellence. The role is an exempt full-time position with a hybrid work schedule and a competitive compensation and benefits package.

Business Development Associate - Entry Level

Company: Skilled Wound Care

Location: Washington DC

Posted Dec 09, 2024

Skilled Wound Care is looking for a passionate Entry Level Business Development Associate to join their fast-paced healthcare sales environment. The role involves market research, client outreach, relationship building, and collaborating with a dynamic team to exceed sales quotas. The training program includes sales skills development, industry insights, real-world simulations, and mentorship. No prior sales experience is required, and the compensation includes a salary of $68,000 with uncapped commission potential.

Senior Applications Development Engineer

Company: Crowell & Moring

Location: Washington DC

Posted Dec 09, 2024

The Senior Applications Development Engineer is the key player in the Applications Development Team, leading large-scale custom application development projects. They provide full-cycle application design and development, technical mentorship, and end-user training. The position requires a Bachelor's Degree in a relevant field and at least 7 years of increasing responsibilities in application development. The compensation and benefits package is competitive and comprehensive.

2025 Modeling and Simulation Graduate Intern - Communications and Ground Architectures

Company: The Aerospace Corporation

Location: Washington DC

Posted Dec 10, 2024

The Aerospace Corporation is seeking a graduate intern with a background in aerospace engineering, electrical engineering, systems engineering, mathematics, or related disciplines. The intern will work closely with technical staff to provide analysis and support the development and sustainment of the organization's analysis and simulation tools and capabilities. The internship is a full-time position requiring 100% on-site work in El Segundo, CA or Chantilly, VA.

Commercial Account Manager

Company: Radiant Digital

Location: Washington DC

Posted Dec 09, 2024

Radiant Digital offers technology consulting and business solutions to commercial and government clients. They are seeking a Commercial Account Manager to better communicate with clients and grow their commercial line of business. The role involves building relationships, identifying opportunities, developing sales plans, providing excellent customer service, coordinating with internal teams, negotiating contracts, staying updated on industry trends, managing administrative tasks, and supporting events.

Organizational Design Consultant

Company: LeapPoint

Location: Washington DC

Posted Dec 10, 2024

The text describes a job posting for an Organizational Design Consultant at LeapPoint, a digital advisory firm. The role involves assessing the current organizational structure, designing a new structure, and implementing changes to improve efficiency, performance, and alignment with strategic goals. The consultant will also work on governance, decision-making frameworks, change management, and aligning culture and strategy. The ideal candidate should have 3+ years of experience in organizational design, digital transformation, and change management.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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