Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Subcontract Department Manager

Company: ERG

Location: Washington DC

Posted Dec 08, 2024

ERG is seeking an experienced Subcontract Department Manager to lead subcontracting operations within their contracts department. The ideal candidate will possess strong leadership skills, extensive knowledge of federal government contracting subcontracting policies, and the ability to navigate complex negotiations. The position can be performed remotely, in the office, or hybrid.

Records Manager - Global Law Firm

Company: Epiq

Location: Washington DC

Posted Dec 08, 2024

The job description for a Records Manager at Epiq is detailed and requires a high level of organization, experience, and skills in managing records, leading teams, and transitioning to an electronic environment. The position offers a competitive salary range, benefits, and a positive work environment.

Azure Cloud Administrator

Company: Leidos

Location: Washington DC

Posted Dec 08, 2024

The Department of Homeland Security is seeking a Cloud Administrator with experience in designing, deploying, and managing cloud environments from Amazon Web Services and Microsoft Azure. The successful candidate will possess a strategic mindset, excellent communication skills, and the ability to collaborate effectively with cross-functional teams. The primary responsibilities include designing, deploying, and managing cloud-oriented solutions, providing technical expertise, and creating cloud implementation plans. The ideal candidate should have a Bachelor's or Master's degree, 8+ years of relevant experience, and must have experience as a Cloud Admin for AWS or Azure.

Grants Specialist (Remote)

Company: Kaimetrix

Location: Washington DC

Posted Dec 08, 2024

Kaimetrix is seeking a Grants Specialist with extensive experience in federal grantmaking policies and administration. The role involves providing strategic advice, technical guidance, and developing best practices for data collection and analysis. The ideal candidate should have 8 years of professional experience, a Master's degree in Public Policy, and Grants Management certification. The position is full-time and requires US citizenship.

Course Administrator

Company: Omniscius

Location: Washington DC

Posted Dec 08, 2024

The text describes a job opening for a Course Administrator with an active TSSCI clearance in Bethesda, MD. The administrator will work with course directors, program directors, and the Office of the Deans to develop course content, update learning management systems, assess course delivery, and improve course content and delivery. A master's degree, strong writing skills, and TSSCI with CI Polygraph are required.

Vice President of Service & Construction - East

Company: AIR Communities

Location: Washington DC

Posted Dec 08, 2024

AIR Communities is seeking a Vice President of Construction and Service East to lead the company's East Area construction and service teams. The role involves managing large-scale construction projects, multifamily operations, and a team of professionals. The successful candidate will have a degree in construction management, property operations, or a related field, and at least 10 years of experience in managing large-scale construction projects and multifamily operations. They will be responsible for leadership, project management, and coordination of regional service and construction directors. The role also involves implementing and coordinating policies, programs, and operating procedures to ensure property assets are preserved through sound maintenance, construction, and rehabilitation procedures.

Network Security Engineer SME

Company: MAXISIQ

Location: Washington DC

Posted Dec 08, 2024

MAXISIQ is a company that specializes in Cyber RDTampE, offering software, hardware, communications, and security solutions. They are looking for a Network Security Engineer to join their dynamic team and provide support for a Sponsors program. The position requires skills in network design, configuration, and problem-solving. The company values experience with Cisco routers, switches, and firewalls, as well as knowledge of IPSec VPN tunnels and dynamic routing protocols. They also look for familiarity with cloud-based environments and data center infrastructure. The company is an Equal Opportunity Employer.

Program Assistant

Company: RP Professional Services

Location: Washington DC

Posted Dec 08, 2024

RP Professional Services LLC is seeking a Program Assistant to join their team in Washington DC. The position is primarily remote and based on the Washington DC area. Successful candidates may be asked to come in for in-person meetings a few times a month. The individual must be motivated, proactive, and able to prioritize tasks and track deadlines. International development and/or field experience is preferred.

SF Operational Risk - Risk Management - Senior Manager (Flexible Hybrid)

Company: Fannie Mae

Location: Washington DC

Posted Dec 08, 2024

The text describes a job description for a Senior Manager in Operational Risk and Credit Risk Management at Fannie Mae. The role involves leading a team to identify potential risks, managing information monitoring processes, and documenting resolutions. The ideal candidate should have a bachelor's degree, at least 6 years of experience, and strong skills in modeling, analytics, and risk management. The company offers a flexible work environment, equal opportunity employment, and comprehensive benefits.

SharePoint Systems Administrator SME

Company: Leidos

Location: Washington DC

Posted Dec 08, 2024

Leidos is seeking a senior SharePoint System Administrator to support a large enterprise IT contract for the DOD. The role requires technical customer orientation, detail-orientedness, excellent oral and written communication skills, and the ability to handle mission needs and ensure functionality of capabilities of customers. The position offers excellent work-life balance, career development opportunities, and benefits.

Project Development Project Manager

Company: CEG Solutions

Location: Washington DC

Posted Dec 08, 2024

CEG Solutions is an engineering and construction firm that specializes in energy infrastructure solutions. They collaborate with various clients to provide innovative and transformative solutions, focusing on increasing energy efficiency, renewable generation, and facility resilience. The company has a strong track record of successful projects and a commitment to energy efficiency, renewable energy, and sustainability.

QC Manager

Company: CEG Solutions

Location: Washington DC

Posted Dec 08, 2024

CEG Solutions is seeking a Quality Control Manager to ensure the quality and efficiency of their energy efficiency construction projects. The ideal candidate should have experience in construction, energy efficiency systems, and ISO 9001 Quality Management System. The role involves overseeing initiatives, operations, and staff, as well as communicating objectives and measuring effectiveness.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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