Customer Success Manager Jobs in Washington DC

58,186 open positions · Updated daily

Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Associate Deputy Under Secretary for Health for Quality and Patient Safety

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

The Veterans Health Administration is seeking a motivated individual to lead a significant office. The role involves making a difference in America's Veterans' lives. Applicants must be U.S. citizens with a doctor of medicine degree, residency training, and a current medical license. They should also possess extensive leadership experience in healthcare and demonstrate five Executive Core Qualifications (ECQs) and a Technical Qualification. The position requires effective communication skills, knowledge of healthcare delivery systems, and the ability to manage resources strategically.

Medical Technician- Phlebotomist

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Spokane, Washington Spokane, Washington

Posted Dec 06, 2024

This job posting is for a position in the Pathology & Laboratory Medicine Services at the Department of Veterans Affairs, Veterans Health Administration, Mann-Grandstaff VAMC Spokane. The role involves handling specimens, instructing and assisting patients, and sending out specimens for testing. Requirements include U.S. citizenship, passing a drug test, Selective Service registration for eligible males, and a probationary period. Qualifications necessitate English proficiency, one year of specialized experience, or a relevant degree. The position also requires experience in phlebotomy/blood draws. Physical demands are high, including extensive standing and recurring physical exertion. The role is high-risk due to constant exposure to blood products, sharps, and chemicals.

IT Project Manager

Company: Legislative Branch - Government Accountability Office

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

The U.S. Government Accountability Office (GAO) is seeking an IT Project Manager. The role involves leading continuous application enhancements and implementing business processes or communications. The position requires U.S. citizenship, completion of a background investigation, and a probationary period. Specialized experience is needed, including IT-related experience demonstrating four competencies: Attention to Detail, Customer Service, Oral Communication, and Problem Solving. One year of specialized experience in Agile methodologies, performance work statements, and contract labor services is required. The role does not have an education qualification requirement. Benefits include a comprehensive package designed to make a federal career rewarding.

Integrated Marketing Manager (R-16730)

Company: Dun & Bradstreet

Location: Washington DC

Posted Dec 06, 2024

Dun amp Bradstreet is seeking a passionate marketing professional with at least 5 years of experience in the B2B and data industry to work in their Vienna office. The role involves creating and executing a marketing strategy and plan in Austria, working closely with various teams, and contributing to product value propositions. The successful candidate will have a collaborative working style, excellent communication skills, and familiarity with marketing technologies. The actual salary for this role will depend on qualifications and experience.

Supervisory IT Specialist (Infosec)

Company: Other Agencies and Independent Organizations - Federal Communications Commission

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

The text describes a job opening in the Cybersecurity Group of the Federal Communications Commission (FCC) in Washington, DC. The position requires IT-related experience with attention to detail, customer service, oral communication, and problem-solving skills. Specialized experience is needed, including providing cybersecurity advice, coordinating inspections, developing policies, and using GRC tools. Relocation expenses won't be paid, and a background investigation, drug test, and security clearance are required. The position also involves a probationary period and financial disclosure. The text also mentions conditions of employment, such as US citizenship, registration with Selective Service for males born after 1959, and potential drug testing.

Deputy Clerk of the Board

Company: Other Agencies and Independent Organizations - Merit Systems Protection Board

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

The text describes a job opening for a Deputy Director position in the Office of the Clerk of the Board. The role involves serving as a senior advisor to the Clerk on adjudicatory policies, procedures, and practices. The Deputy will oversee the Legal Counsel to the Clerk and the Director of Information Services/Chief FOIA Officer. The position requires US citizenship, completion of a background check, and a one-year probationary period. Qualifications include a first professional law degree and relevant professional legal experience. The Office of the Clerk of the Board handles case processing, adjudication, and FOIA functions.

Facility Manager

Company: Legislative Branch - Architect of the Capitol

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Dec 06, 2024

The Architect of the Capitol is hiring for the position of Superintendent Senate Office Buildings, Facility Support Division. The role involves overseeing contracted facility maintenance, repair, construction, cleanliness, and upkeep of buildings and grounds in the Washington, DC area. The job requires passing a background check, drug test, and meeting specific experience and education criteria. Specialized experience includes managing maintenance programs, overseeing contractors, serving as a Contracting Officer's Technical Representative, and performing contract administration duties.

IT Specialist

Company: Department of Energy - Bonneville Power Administration

Location: Vancouver, Washington Vancouver, Washington

Posted Dec 06, 2024

This job posting is for an IT specialist role within the Operational Infrastructure and Virtualization organization of Operational Services, Transmission Technology Services, Transmission Services, and Bonneville Power Administration. The role requires expert technical knowledge for mission-critical systems, with a 7x24 operation. Requirements include U.S. citizenship, e-Verify participation, Selective Service registration for eligible males, and successful completion of a background investigation. Specialized experience is needed in providing technical advice, interoperability design, and IT infrastructure protection. The Department of Energy fosters a diverse and inclusive workplace, offering a comprehensive benefits package and promoting work-life balance.

Human Subjects Research Review Official

Company: Other Agencies and Independent Organizations - Environmental Protection Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

The text describes a Scientific or Professional (ST) position in the Office of Research and Development, Office of Science Advisor, Policy, and Engagement at the Environmental Protection Agency (EPA). The role requires at least 3 years of specialized experience in oversight of human subjects research studies, with at least 1 year in planning and executing significant programs. The position necessitates a bachelor's or higher degree in relevant fields. The EPA offers work-from-home and flexible schedules, but the role is office-centered. The selected candidate must undergo a background investigation and submit a financial disclosure statement. The role does not cover travel, transportation, or relocation expenses. The EPA values diversity, equity, and inclusion.

GENERAL ENGINEER - DIRECT HIRE

Company: Department of Transportation - National Highway Traffic Safety Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

The job posting is for a General Engineer/Safety Compliance Engineer position in the Office of Vehicle Safety Compliance (OVSC) of the Equipment Division. The role involves enforcing federal standards related to motor vehicle equipment and vehicles, and complying with NHTSA's internal business processes and policies. The position requires U.S. citizenship and specialized experience. Qualifications include experience in planning, initiating, and working on mechanical, electrical, and engineering programs, conducting reviews, examinations, and testing of motor vehicles and equipment, and writing and editing engineering test reports. The role offers a comprehensive benefits package and may involve occasional telework.

Embedded Integrated Prevention Coordinator

Company: Department of the Navy - Commander, Navy Installations

Location: Kitsap County, Washington Kitsap County, Washington

Posted Dec 06, 2024

The role involves serving as a non-clinical trainer, collaborating with Deployed Resiliency Counselors and command leadership to provide integrated primary prevention programs. The position requires a secret security clearance, shipboard work availability, and potential travel or deployment. Qualifications include knowledge of evidenced-based prevention programs, collaboration skills, and military familiarity. A bachelor's degree or higher in behavioral or social sciences is required.

Caterer NF-03

Company: Department of the Army - Army Installation Management Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Dec 06, 2024

The FMWRC aims to provide top-tier MWR products and services for the US Army, crucial for a ready and self-reliant force. This role is with MWR Central Catering. Applicants should include comprehensive contact info for references. Requirements include specialized work experience or relevant education, exceptional communication skills, and problem resolution abilities. Preferred qualifications include post-high school education, sales experience, and catering software knowledge. The position is worldwide, with no PCS costs or incentives. Sunday premium and night differential may be authorized.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

Related Pages