Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Supervisory Accountant (Manager, Internal Review Division)

Company: Department of the Treasury - Bureau of Engraving and Printing

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

This job posting is for a Supervisory Accountant (Manager, Internal Review Division) position at the Bureau of Engraving and Printing (BEP). The role involves directing the Internal Review Division, Office of Compliance, in evaluating the BEP's internal control structure and management systems. The position requires one year of specialized experience at the GS-13 level, equivalent to the GS-14 grade level, in financial management, policy development, and internal controls. The ideal candidate must have a degree in accounting or a related field, or an equivalent combination of education and experience. A thorough background investigation is required for new hires. The position offers comprehensive benefits, telework opportunities, flexible work schedules, and more.

Deputy Chief Financial Officer

Company: Other Agencies and Independent Organizations - U.S. Agency for International Development

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

The text describes a Deputy Chief Financial Officer position at the U.S. Agency for International Development (USAID) headquarters in Washington, DC. The role requires U.S. citizenship, a Top Secret Clearance, and the ability to file OGE-278. The applicant must have progressively responsible leadership experience, directly related to the Executive Core Qualifications (ECQs) and Technical Qualifications (TQs). The ECQs include Leading Change, Leading People, Results Driven, Business Acumen, and Building Coalitions. The TQs involve expertise in the apportionment process, budget management, and human capital strategies. No specific education requirement is mentioned. USAID is an independent agency promoting U.S. foreign policy interests in over 100 countries.

Senior Applications Development Engineer

Company: Crowell & Moring

Location: Washington DC

Posted Dec 06, 2024

The Senior Applications Development Engineer is the key player in the Applications Development Team, leading large-scale custom application development projects. They provide full-cycle application design and development, technical mentorship, and end-user training. The position requires a Bachelor's Degree in a relevant field and at least 7 years of increasing responsibilities in application development.

SUPERVISORY IT SPECIALIST (INFOSEC)

Company: Department of the Navy - United States Fleet Forces Command

Location: Bangor, Washington Bangor, Washington

Posted Dec 06, 2024

This is a public notice flyer for anticipated vacancies in a federal agency. Interested applicants must follow specific application instructions, as applications won't be accepted through the flyer. The notice details various requirements for the position, including U.S. citizenship, suitability for federal employment, participation in direct deposit, and successful completion of a pre-employment drug test. The role involves cyberspace work, potential travel, and the need for a U.S. passport. Applicants must demonstrate experience in attention to detail, customer service, oral communication, and problem-solving. The position is within the SUPERVISION/MANAGEMENT category, Series and Grade GG-2210-12, and does not require a specific education. The role is covered by the Department of Defense Priority Placement Program, and a tentative offer of employment may be rescinded if pre-employment requirements aren't met.

Supervisory Recreation Programmer

Company: Department of the Navy - Commander, Navy Installations

Location: Pacific Beach, Washington Pacific Beach, Washington

Posted Dec 06, 2024

The text describes a job opportunity within the Morale, Welfare, and Recreation (MWR) department of Commander, Navy Installations Command (CNIC). The role involves providing fitness, recreation, lodging, and food and beverage programs for service members, their families, retired military, and civilian employees. The position is assigned to the Non-Appropriated Fund (NAF) Fitness, Sports, and Deployed Support Branch. The ideal candidate should have a Bachelor's degree in Recreation, Marketing, Business, or a related field, along with relevant work experience. They must possess strong customer service skills, decision-making abilities, and effective communication skills. The role requires the ability to work independently, maintain a clear database, and represent the department in various settings. The candidate must also be able to obtain a valid driver's license within 90 days of employment.

Secure Facilities Manager

Company: Legislative Branch - Senate

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Dec 06, 2024

The Senate Security Office is recruiting for a Secure Facilities Manager. The job requires a bachelor's degree, at least two years of experience in SCIF accreditation/management, and familiarity with physical, technical, and communications security. The role involves physical duties, use of office equipment, and strong communication skills. A Top Secret clearance is mandatory, with TS/SCI preferred. The position offers a comprehensive benefits package.

DIRECTOR

Company: Other Agencies and Independent Organizations - National Transportation Safety Board

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

This is a Senior Executive Service (SES) Career Reserved position responsible for managing the Office of Marine Safety (OMS). The role involves overseeing investigations, analysis, and reporting of major marine casualties globally. Key requirements include U.S. citizenship, a clean financial interest check, and the ability to obtain a Top Secret clearance. Applicants must have extensive executive leadership experience, demonstrated in the Executive Core Qualifications (ECQs) and Mandatory Technical Qualifications (MTQs). The position requires 24/7 availability and a 1-year probationary period. The National Transportation Safety Board (NTSB) offers a competitive salary and comprehensive benefits package.

Operations Assistant

Company: Department of the Navy - Commander, Navy Installations

Location: Everett, Washington Everett, Washington

Posted Dec 06, 2024

The text discusses a job opportunity within the Morale, Welfare, and Recreation (MWR) department of Commander, Navy Installations Command (CNIC). This role involves providing fitness, recreation, lodging, and food and beverage services to service members, their families, retired military, and civilian employees. The job requires knowledge of banquet operations, strong interpersonal skills, and the ability to supervise and make decisions. No educational requirement is specified. The position offers a comprehensive benefits package as part of a U.S. government career.

Deputy Assistant Secretary - Operations and Management

Company: Department of Labor - Employment and Training Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

The U.S. Department of Labor (DOL) Employment and Training Administration (ETA) is seeking applicants for a position. The role requires U.S. citizenship, completion of a one-year SES probationary period, and approval from OPM's Qualifications Review Board. Applicants must meet Mandatory Technical Qualifications and Executive Core Qualifications, including experience at a major management level (normally equivalent to GS-15). They must detail accomplishments that satisfy each of the ECQs and MTQs in their application. The position involves leading change, leading people, being results-driven, having business acumen, and building coalitions. Executive level experience in managing a large multi-mission organization with geographically dispersed offices is required. The role does not have a positive education requirement. DOL fosters a diverse and inclusive work environment.

Chief Education Branch

Company: Executive Office of the President - Office of Management and Budget

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 06, 2024

This position is a Branch Chief role in the Executive Office of the President's Office of Management and Budget, Education, Income Maintenance, and Labor Division, Education Branch. The role involves supervising budget formulation and administration for the Department of Education and related agencies, advising on fiscal and budgetary policy, and clearing legislative and policy proposals. Requirements include U.S. citizenship, age of 18 or above, favorable security clearance, and willingness to undergo pre-employment and random drug tests. Relocation expenses are not covered. Applicants must submit narrative statements addressing Mandatory Technical Qualifications (MTQs) and Executive Core Qualifications (ECQs). MTQs include senior-level experience in budget, program, and policy analysis, effective communication with senior officials, complex issue resolution, staff management, and knowledge of Department of Education and Federal education programs. ECQs involve leading change, leading people, results-driven approach, business acumen, and building coalitions.

Practical Nurse

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Vancouver, Washington Vancouver, Washington

Posted Dec 06, 2024

This job posting details the requirements and qualifications for a position eligible for the Education Debt Reduction Program (EDRP). The role involves direct patient care and requires U.S. citizenship, English proficiency, and a valid nursing license. The grade determinations range from GS-03 to GS-06, each with specific experience and performance requirements. The position is in the Excepted Service and does not confer competitive status. Vaccination against COVID-19 is mandatory for selected applicants.

Cost Analyst

Company: Red Gate Group

Location: Washington DC

Posted Dec 06, 2024

The Red Gate Group is seeking a Cost Analyst to support a critical Program Office within the Defense Intelligence Agency (DIA). The role involves managing service subscription costs, developing financial models, and providing strategic financial guidance in a fast-paced, high-stakes environment. The ideal candidate should have 10+ years of experience, including 7 years in financial analysis, and be able to manage multiple priorities and deliver results under pressure.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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