Customer Success Manager Jobs in Washington DC

58,205 open positions · Updated daily

Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Multifamily Commercial Real Estate Risk Management Senior Associate (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Nov 09, 2024

Fannie Mae is seeking a Multifamily Commercial Real Estate Risk Management Senior Associate. The role involves assessing and identifying potential risks to the enterprise, evaluating the impact of proposed risks, monitoring and reporting on risk reduction processes, and partnering with the team to review business strategies. The ideal candidate will have 2 years of relevant experience in risk assessment and management, relationship management, and strong analytical skills. Fannie Mae offers a flexible hybrid work environment and a comprehensive benefits package. The hiring range for this role is between 92000 and 120000.

Senior Security Engineer

Company: Merrill

Location: Washington, DC

Posted Nov 09, 2024

Bank of America is seeking a Senior Security Engineer with 8+ years of IT Engineering experience. The role involves leading security engineering efforts, serving as a subject matter expert, and delivering enterprise security capabilities. Responsibilities include defining milestones, mentoring engineers, and managing risks. The ideal candidate should have excellent technical communication skills, security development experience, and cloud knowledge. Benefits include competitive salary, discretionary incentive eligibility, and industry-leading benefits.

Recreation Assistant - Fitness Center

Company: Department of the Navy - Commander, Navy Installations

Location: Oak Harbor, Washington Oak Harbor, Washington

Posted Nov 09, 2024

The text describes a job position in the Morale, Welfare, and Recreation (MWR) department of Commander, Navy Installations Command (CNIC). The role involves supporting service members, their families, retired military, and civilian employees through fitness, recreation, lodging, and food and beverage programs. The position requires a pleasant attitude, effective communication skills, and the ability to handle cash transactions. A high school diploma or equivalent is necessary, and prior customer service experience is preferred. The role involves physical tasks such as standing, bending, and lifting. Benefits include a comprehensive package, and participation in Direct Deposit is mandatory. The workplace is drug-free as per Executive Order 12564.

Medical Laboratory Scientist

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Nov 09, 2024

The MLS role involves performing pre-analytic, analytic, and post-analytic phases of laboratory testing, from waived to high complexity. This includes quality control, instrument maintenance, and troubleshooting. The MLS is responsible for documentation, monitoring supplies, and ensuring compliance with regulatory requirements. They also handle customer service, data entry, and may oversee QA activities, method evaluation, and new procedure implementation. Basic qualifications include a Bachelor's degree, MLS certificate, and basic computer skills. Preferred qualifications include 2 years of generalist experience and successful completion of an accredited MLS/MT program.

Optometrist

Company: Department of Health and Human Services - Indian Health Service

Location: Nespelem, Washington Nespelem, Washington

Posted Nov 09, 2024

This job announcement is for a comprehensive eye care program manager position. The role involves overseeing others, collaborating with medical providers and care teams to optimize healthcare outcomes, and examining, diagnosing, managing, and treating a wide range of eye and visual problems. Recruitment incentives are available. U.S. Citizenship is required, and the position requires passing pre-employment exams, background checks, and immunizations. A Doctor of Optometry degree and a current optometry license are necessary. Specialized experience in diagnosing and treating eye conditions is required for higher grade levels.

IT Specialist (INFOSEC), NB-2210-VI

Company: Department of the Treasury - Office of the Comptroller of the Currency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

This job posting is for an Information Systems Security Manager (ISSM) role as an IT Specialist (INFOSEC) in Washington, DC. The role involves managing a range of Information System Security Officer (ISSO) workforce activities. Key requirements include undergoing personnel vetting, background investigation, and enrollment in Continuous Vetting and FBI's Rap Back service. Specialized experience needed includes IT risk assessments, evaluating IT programs for compliance, and applying project management principles for cybersecurity. No educational requirements, but one year of specialized experience is necessary. The position offers comprehensive federal benefits and is excluded from the bargaining unit.

Management Analyst III -CRS

Company: CGI

Location: Washington, DC

Posted Nov 09, 2024

CGI Federal is seeking a Management Analyst III to support the CRS division of DOJ in DC. The hourly wage is $35.64/hr. The role involves performing non-routine tasks, assisting with complex assignments, and coordinating work with various personnel. The successful candidate will design processes, conduct tests, analyze data, and prepare reports. Required qualifications include strong proofreading and organizational skills, proficiency in office products, and 4+ years of relevant experience. CGI Federal offers benefits such as a Share Purchase Plan, 401(k) Plan, and Paid Time Off.

Registered Nurse - Medical/Surgical

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Spokane, Washington Spokane, Washington

Posted Nov 09, 2024

The text describes a Nursing position with the U.S. government, requiring U.S. citizenship, passing a background check, and meeting specific educational and experience criteria. The role involves delivering patient care, coordinating care, administering medications, and collaborating with interdisciplinary teams. The preferred candidate has a BSN, medical/surgical nursing experience, and telemetry experience. The position requires full vaccination against COVID-19.

Help Desk/Tester (Top Secret Clearance)

Company: IBM

Location: Washington, DC

Posted Nov 09, 2024

IBM Consulting offers a career with long-term relationships and collaboration with global clients. You'll work with visionaries across industries to enhance hybrid cloud and AI journeys. The role involves providing support for the Forensic Advantage Laboratory Information Management System, configuring, supporting, and troubleshooting it. You'll also perform functional application and interface testing, update test cases, and complete ad hoc report testing. The company culture encourages curiosity, innovation, and long-term career growth.

Privileged Identity & Access Management (IAM) Strategy and Governance Analyst

Company: Merrill

Location: Washington, DC

Posted Nov 09, 2024

Bank of America is seeking a candidate with 7 years of hands-on experience in Privileged Access Management (PAM) for a role in Global Information Security (GIS). The role involves ensuring adequate enforcement of Privileged Access Controls, partnering with PAM Governance leads, applying industry best practices, and collaborating with stakeholders to develop PAM requirements. The candidate must have deep knowledge of Linux, Windows, Cloud scale Identity, Access Management, and Authorization services. Expertise in authentication platforms, PAM tools, and security standards is required. The role offers opportunities for career growth, learning, and making an impact, along with competitive benefits.

Nurse Practitioner (ARNP) - Urgent Care

Company: Indigo Urgent Care

Location: Spokane, Washington

Posted Nov 09, 2024

Indigo Urgent Care, a MultiCare Company, is the leading urgent care provider in the Pacific Northwest with over 250,000 5-star reviews. They are seeking an experienced Nurse Practitioner for a Float Pool position in their Inland Northwest Region Urgent Care Clinics. The role offers a competitive compensation package, including a $15k sign-on bonus for clinicians with 2+ years of urgent care or emergency department experience. Indigo is known for its people-centered approach to medicine, modernizing healthcare by making it simpler, friendlier, and more accessible. The position involves working at the top of one's license, with opportunities for leadership and mentorship. Candidates must have a minimum of 2 years of clinical experience in an UC, ED, or FM setting, and hold an active Washington license, DEA, NPI, and prescriptive authority.

Learning and Development Consultant - Independent Risk Management

Company: PNC

Location: Washington, DC

Posted Nov 09, 2024

PNC values its employees and strives to create an inclusive workplace. The Learning and Development Consultant role, based in various locations, involves building relationships with stakeholders, designing and implementing L&D strategies, and growing associates' skills. The role requires a bachelor's degree, relevant experience, and competencies in training and development, consulting, and partnering for client success.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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