Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Division Counsel (Tax Exempt and Government Entities)

Company: Department of the Treasury - Internal Revenue Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

The Office of Chief Counsel, IRS, is recruiting dedicated individuals to uphold taxpayer rights with integrity, offering correct and impartial interpretation of internal revenue laws. The role of Division Counsel (TEGE) requires an LL.B. or J.D. from an ABA-accredited law school, active bar membership, and 7 years of professional tax law experience. Applicants must demonstrate leadership, strategic change, people management, results-driven approach, business acumen, and coalition-building skills. Additional desirable qualifications include understanding of IRS operations and Treasury Department.

Deputy Director (Human Resources)

Company: Other Agencies and Independent Organizations - District of Columbia Courts

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

The text describes a job opening for a Deputy Director position in the Human Resources Division of an agency. The role involves providing expert advisory services in areas such as talent acquisition, benefits, retirement, HR systems, payroll, performance management, employee relations, policy, and workforce planning. The position requires a Bachelor's degree in HR, Business, or related field, along with six years of HR experience, including three years in a supervisory role. Preferred qualifications include a Master's degree, SHRM or HRCI certification, and experience leading HR programs. The role demands strong HR knowledge, strategic planning, analytical skills, and excellent communication abilities. The incumbent should be enthusiastic, engaged, and capable of working with diverse groups, embodying the DC Courts' values.

Chief Information Security Officer

Company: Department of Housing and Urban Development - Office of the Chief Information Officer

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

The Department of Housing and Urban Development (HUD) is recruiting for a highly qualified individual to join their team. The position offers a competitive compensation package and opportunities for career development, including networking and training. HUD provides a unique chance to gain insight into federal housing policy and community development. Requirements include U.S. citizenship, completion of personnel security vetting, and a one-year probationary period. Males must register with the Selective Service System. Applicants must submit a Public Financial Disclosure Report and have federal payments made by direct deposit. For SES positions, applicants need evidence of executive leadership and supervisory experience, and must address Mandatory Technical Qualifications and Executive Core Qualifications in their application.

Customer Success Engineer - Analytics (Active TS/SCI with poly required)

Company: Qlik

Location: Washington, DC

Posted Nov 09, 2024

Qlik, a Gartner Magic Quadrant Leader for 14 years, is seeking a Customer Success Engineer - Analytics. The role involves owning the technical customer relationship, ensuring successful software adoption, and providing technical support. Key responsibilities include conducting periodic reviews, advising on application development, and maintaining customer sentiment awareness. The ideal candidate should have an active TS/SCI with poly, 5+ years of enterprise infrastructure experience, a degree in Computer Science or related field, and knowledge of Qlik architecture or other data analytics applications. The role is based in the DC, MD, VA area with a salary range of $102,400 - $122,400 per year.

Chief- Communications & IT Division -Sr Technical Leader

Company: Department of Defense - National Security Agency/Central Security Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

The job requires developing strategic plans for National Security/Emergency Preparedness, including operational deployments on nights, holidays, and weekends. The candidate must be able to relocate to emergency sites with little notice and function under stress. A U.S. citizen with a Top Secret clearance and relevant experience is needed. The role demands technical leadership, professional development of others, and continuous skill enhancement. The position offers a competitive salary and benefits package, but requires flexibility and potential for irregular working hours and travel.

Chief Data and Analytics Officer

Company: Department of the Treasury - Internal Revenue Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

The Internal Revenue Service (IRS), a bureau of the Department of the Treasury, seeks applicants for a senior position. The role requires U.S. citizenship, geographical mobility, and completion of a one-year probationary period. Applicants must pass a background check, including an FBI criminal history record check and a NACI or equivalent. They must also complete a Personal Identity Verification process and file a Confidential Financial Disclosure Report. The position necessitates leadership and supervisory experience, directly related to the skills and abilities outlined under Executive Core Qualifications (ECQs) and Technical Qualifications (TQs). ECQs include Leading Change, Leading People, Results Driven, Business Acumen, and Building Coalitions. Applicants must submit a written narrative addressing each ECQ separately, providing at least two examples per ECQ.

RN Wound Care Educator Masters Hybrid Washington

Company: Kaiser Permanente

Location: Renton, Washington

Posted Nov 09, 2024

The job involves designing, developing, and delivering education programs to support knowledge and skills across the continuum of care. The role includes creating training for key initiatives in quality, redesign, practice improvement, and internalization of services. The individual will be responsible for new hire orientation and ongoing staff training, as well as recruitment and retention strategies. They will also provide consultation and leadership to clinical teams in staff orientation, training, and selection. The role requires a Masters degree in nursing or a related field, a Registered Nurse license, and significant clinical experience. Preferred qualifications include additional years of ambulatory care experience, advanced clinical expertise, and familiarity with leveraging technology for enhanced adult learning.

Director, Product Marketing

Company: EVERFI

Location: Washington, DC

Posted Nov 09, 2024

EVERFI, a leading education technology innovator, is seeking a Director of Product Marketing. The role involves developing marketing strategies for multiple product lines, collaborating with revenue leaders and product management teams, and ensuring internal teams understand the products. Responsibilities include leading product marketing activities, monitoring industry trends, translating competitive landscape into product recommendations, developing differentiated messaging, and creating go-to-market plans. The ideal candidate should have a Bachelor's degree in marketing, education, or business, 6+ years of marketing experience, preferably in educational tools and software, and 4+ years of product marketing experience. Strong skills in attention to detail, problem-solving, content development, messaging, collaboration, project management, communication, and adaptability are required. EVERFI offers competitive benefits, a casual work environment, and opportunities to work with talented people.

Attorney-Advisor (General)

Company: Other Agencies and Independent Organizations - Office of Personnel Management

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

This job posting is for an attorney position in the Office of the General Counsel, Office of Personnel Management (OPM). The role involves providing legal advice and representation to OPM leaders on a wide range of issues. The ideal candidate must be a U.S. Citizen or National, registered for Selective Service (if applicable), and an active member in good standing of the Bar. Basic qualifications include a J.D. from an ABA-accredited law school, upper third academic standing, and significant legal work experience. Preferred qualifications include experience with Federal Employee Health Benefits program, strong communication skills, and the ability to work independently and as a team.

Government Sr Data Scientist

Company: Moody's

Location: Washington, DC

Posted Nov 09, 2024

Moody's Analytics is seeking a Senior Data Analyst with 10+ years of experience in data science, machine learning, and data visualization. The role involves transforming complex data sets into useful information, developing data methodologies, and presenting findings to clients. The ideal candidate should have a degree in a relevant field, proficiency in SQL, Python, R, and tools like Qlik, Tableau, and Microsoft Office Suite. Moody's emphasizes a developmental culture, diversity, and equal opportunities. The position offers a competitive salary, benefits, and potential for career growth.

Pharmacy Intern

Company: Walgreens

Location: Washington, DC

Posted Nov 09, 2024

The job involves learning to provide excellent patient experience by assisting pharmacists and team members, adhering to regulations. Key responsibilities include engaging customers, resolving issues, and maintaining a positive customer experience. The role also involves assisting in pharmacy operations, such as prescription processing, inventory management, and maintaining a clean, orderly pharmacy. The ideal candidate is a current pharmacy student, fluent in English, and willing to work flexible hours. Prior retail experience and good math skills are preferred.

Attorney Advisor (FOIA)

Company: Department of Transportation - Pipeline and Hazardous Materials Safety Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

The text describes a job opening for an Attorney-Advisor in the General Law Division of the Office of Chief Counsel, Pipeline and Hazardous Materials Safety Administration (PHMSA). The role involves providing legal services and advice on complex aspects of the division's responsibilities, potentially influencing policy changes. The position requires U.S. citizenship, a law degree, bar membership, and at least one year of professional attorney experience. Key qualifications include experience with the Freedom of Information Act (FOIA), legal research, and understanding of administrative and governmental laws. The role may involve occasional telework and requires adherence to ethical standards and conflict of interest regulations.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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