Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Personal Banker - 20th and L

Company: PNC

Location: Washington, DC

Posted Nov 07, 2024

PNC is seeking a Personal Banker for a Traditional Branch in Washington, DC. The role involves strengthening customer relationships through a defined sales process, identifying appropriate financial solutions, and driving proactive sales conversations. The ideal candidate will have accountability, banking knowledge, client loyalty, customer experience, and customer service skills. No degree is required, but related experience or product knowledge is needed. PNC offers a comprehensive benefits package including medical/prescription drug coverage, dental and vision options, life insurance, disability protection, 401(k) with PNC match, and more. The base salary ranges from $44,720.00 to $67,000.00.

Java Developer (Top Secret Clearance)

Company: IBM

Location: Washington, DC

Posted Nov 07, 2024

IBM Consulting offers a career with long-term relationships and collaboration with global clients, focusing on hybrid cloud and AI. The role requires extensive experience in cloud-based solutions, agile development, and working across multiple security domains. Responsibilities include leading development and maintenance of the Cache system using Python, Java, and JavaScript/TypeScript within an AWS GovCloud environment, architecting and managing CI/CD pipelines, overseeing 4-week sprint cycles, ensuring secure and compliant code deployment, and creating technical documentation.

Assistant Maintenance Manager

Company: Bozzuto

Location: Washington, DC

Posted Nov 07, 2024

Bozzuto, a company focused on designing, building, managing, and maintaining unique residences, is seeking an Assistant Building Maintenance Manager. The role involves leading by example, showing care for residents, resolving maintenance issues, managing turnover processes, and preserving building value. The ideal candidate should have 5+ years of maintenance experience, leadership skills, and relevant certifications. Bozzuto offers competitive compensation, health benefits, paid leave, retirement planning, tuition reimbursement, and a supportive work environment.

General Utility Worker Lead - Walter E. Washington Convention Center

Company: Aramark

Location: Washington, DC

Posted Nov 07, 2024

The Lead General Utility Worker at Aramark is responsible for overseeing the maintenance and cleanliness of facilities, training staff, ensuring guest satisfaction, and maintaining equipment. The role offers a competitive hourly rate ranging from $26.00 to $26.00, along with comprehensive benefits including medical, dental, vision, and retirement savings plans. Aramark values employee development and offers opportunities for professional growth.

Wait Staff - Server - Walter E. Washington Convention Center

Company: Aramark

Location: Washington, DC

Posted Nov 07, 2024

Aramark is seeking a Server to create an awesome customer experience. The Server will take orders, serve food and drinks, and ensure guest satisfaction. This role offers a competitive hourly rate of $33.15 and comprehensive benefits including medical, dental, vision, and retirement savings plans. Previous food service experience is preferred, along with excellent customer service and communication skills. The Server will also need to maintain food safety standards and be available to work flexible hours including evenings and weekends.

Executive Assistant for Government Relations & Corporate Social Responsibility

Company: Thermo Fisher Scientific

Location: Washington, DC

Posted Nov 07, 2024

Thermo Fisher Scientific is seeking an executive assistant for a unique role supporting Government Relations and Corporate Social Responsibility leaders. The role involves arranging VIP visits, handling PAC and lobbying filings, coordinating volunteer activities, and managing the Washington, DC office. Key responsibilities include preparing documents, maintaining calendars, coordinating meetings, and ensuring office smooth functioning. The ideal candidate should have an associate's degree or equivalent experience, demonstrable success as an executive assistant, and strong interpersonal skills. The position offers a competitive salary range of $66,000.00-$99,000.00, comprehensive benefits, and opportunities for career growth.

Sr. Security Software Engineer (Starshield) - Top Secret Clearance

Company: SpaceX

Location: Washington, DC

Posted Nov 07, 2024

SpaceX, a company founded on the belief in human exploration of the stars, is actively developing technologies for human life on Mars. The Starshield project leverages Starlink technology for national security efforts, focusing on earth observation, communications, and hosted payloads. The company is seeking a Sr. Security Software Engineer to design and build security infrastructure, develop security features, and maintain production systems. The ideal candidate has a strong background in security software development, cryptography, and network security, with excellent communication skills and the ability to work in a team.

Dermatologist

Company: Vancouver Clinic

Location: Vancouver, Washington

Posted Nov 07, 2024

Vancouver Clinic prioritizes caring for patients and offers a supportive environment for new dermatologists. They are seeking a BC/BE Dermatologist for a flexible, full-time position with comprehensive benefits. The clinic provides all aspects of surgical and medical dermatologic care, including Mohs surgery, phototherapy, and in-house dermatopathology support. The area offers a variety of housing options, recreational opportunities, and a thriving craft brewery scene.

Salesforce Product Manager

Company: Deloitte

Location: Washington, DC

Posted Nov 07, 2024

Deloitte's Government and Public Services (GPS) practice is seeking a creative, innovative professional with a background in Systems Engineering, Information Technology, or related IT discipline. The role involves client service, delivery, business development, people development, and eminence. Key responsibilities include advising clients on technology trends, delivering solutions, participating in sales pursuits, mentoring staff, and contributing to go-to-market initiatives. The ideal candidate will have 6+ years of consulting experience, Salesforce implementation skills, and the ability to work in a collaborative, agile environment. Deloitte offers a competitive wage range of $144,000.00 to $241,000.00, along with a diverse, inclusive culture and opportunities for professional development.

Food Service Worker Lead - Walter E. Washington Convention Center

Company: Aramark

Location: Washington, DC

Posted Nov 07, 2024

The job description for a Food Service Worker at Aramark involves assisting with food preparation, portioning meals, and serving customers. The role requires teamwork, organization, focus, accountability, and a positive attitude. The hourly pay is $25.48, and benefits include medical, dental, vision, and work/life resources. Responsibilities include food preparation, maintaining cleanliness, and handling customer complaints. Leadership, supervisory skills, and ServSafe certification are preferred. The role involves physical demands and may require uniforms and PPE.

AI Assistant Sales Lead - GLLF

Company: Thomson Reuters

Location: Washington, DC

Posted Nov 07, 2024

Thomson Reuters is seeking an AI Assistant Sales Lead to serve as a senior AI and legal technology expert. The role involves joining customer meetings, informing and executing AI commercial strategies, coordinating AI commercial activity, and championing AI capabilities. The ideal candidate should have a Bachelor's degree or equivalent, proven experience in customer engagement, and a solid understanding of GLLF markets. Thomson Reuters offers comprehensive benefits including wellbeing, culture, learning & development, social impact, and purpose-driven work.

Application Support Lead - Global Information Security

Company: Bank of America

Location: Washington, DC

Posted Nov 07, 2024

Bank of America is seeking a candidate for a management role, responsible for overseeing daily activities and functions of an assigned team. Key responsibilities include delegating tasks, supervising work processes, providing leadership, and solving complex technical issues. The ideal candidate should have 3+ years of application management and support experience, understanding of software lifecycle, and proficiency in Windows and Linux server support. Benefits include competitive salary, potential discretionary incentive, and industry-leading benefits.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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