Customer Success Manager Jobs in Washington DC

58,205 open positions · Updated daily

Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Salesforce Project Manager

Company: Deloitte

Location: Washington, DC

Posted Nov 07, 2024

Deloitte's Government and Public Services (GPS) practice is seeking a creative problem solver with a passion for customer strategy, digital design, marketing, and platform development. The role involves collaborating with delivery teams, consulting clients, and developing solutions using methodologies and software tools. The ideal candidate will have 5+ years of consulting experience, product or program management experience, and Salesforce implementation experience. They should be able to lead and mentor teams, manage and prioritize user stories, and have strong core consulting skills. The role requires travel 20-50% and the ability to obtain necessary clearance. Preferred qualifications include Agile Software Development Methodology experience, Scrum Master Certification, and prior exposure to government digital transformation efforts.

Medical Laboratory Technician

Company: Kaiser Permanente

Location: Silverdale, Washington

Posted Nov 07, 2024

The MLT role involves performing various laboratory testing procedures, from waived to high complexity, encompassing pre-analytic, analytic, and post-analytic phases. This includes quality control, specimen processing, and computer data entry. The MLT also serves as a technical resource, resolving problems, answering technical questions, and providing customer service. Essential responsibilities include participating in performance improvement activities, test method evaluations, and possibly overseeing lab assistants. Basic qualifications include an Associates degree in a laboratory science or equivalent, and a Medical Lab Technician Certificate within 6 months of hire. Preferred qualifications include recent clinical laboratory experience and certification as an MLT.

Relationship Banker - Skyland Town Center- Washington, DC

Company: JPMorgan Chase

Location: Washington, DC

Posted Nov 07, 2024

The job posting is for a Relationship Banker position in Branch Banking at Chase. The role involves delivering exceptional customer service, building relationships, and providing financial solutions to customers. The ideal candidate should have 1+ year of experience in retail banking sales, excellent communication skills, and the ability to work branch hours including weekends and evenings. The position requires licenses such as SIE, FINRA Series 6/7, state registration, and Life licenses. Chase offers a competitive total rewards package, comprehensive benefits, and a diverse and inclusive work environment.

Privacy Program Manager, Critical Incident Response

Company: Meta

Location: Washington, DC

Posted Nov 07, 2024

The job posting is for a Privacy Program Manager, Critical Incident Response at Meta. The role involves managing the Meta Privacy Incident lifecycle, coordinating response efforts across multiple teams, and ensuring timely and effective resolution of incidents. Key responsibilities include leading cross-functional teams, establishing strong stakeholder relationships, translating technical conversations for non-technical audiences, and driving process improvement efforts. The ideal candidate should have 4+ years of program management or related experience, and 2+ years in a corporate privacy incident response team. Meta is an Equal Employment Opportunity employer, offering a competitive salary and benefits package.

Urologist

Company: CommonSpirit Health

Location: Silverdale, Washington

Posted Nov 07, 2024

Virginia Mason Franciscan Health, formed by the merger of Virginia Mason and CHI Franciscan Health, is seeking a Full Time Urologist for a position at St. Michael Medical Center in Silverdale, WA. The role involves a wide variety of general urology cases, clinic work, rounding, and OR. The successful candidate will join a high-energy, supportive team in a beautiful setting with access to outdoor activities. The hospital, built in 2020, offers views of the Olympic mountains and nearby trails. Competitive compensation, comprehensive benefits, and relocation assistance are provided.

Systems Administrator

Company: Crowell & Moring

Location: Washington DC

Posted Nov 05, 2024

The job description is for a Systems Administrator position at Crowell amp Moring LLP. The role involves infrastructure management, cloud management, user support, and problem resolution. The firm offers a competitive compensation and benefits package, and is committed to fair and equitable compensation practice.

Primary Care Physician

Company: CommonSpirit Health

Location: Tacoma, Washington

Posted Nov 07, 2024

Virginia Mason Franciscan Health, formed by the merger of Virginia Mason and CHI Franciscan Health, is seeking a Primary Care Physician for a full-time position in North Tacoma. The role involves a Monday-Friday clinic with shared phone call coverage. The organization offers competitive compensation, comprehensive benefits including health, dental, vision, malpractice coverage, CME, personal time off, and a 401(k) retirement plan with employer match. Relocation assistance and a starting bonus are available. Requirements include a Medical Degree, Board Certification/Board Eligibility, Washington State Medical License, and DEA in good standing. Stable work history with excellent clinical outcomes is necessary. The organization values compassion, care, inclusion, integrity, excellence, and collaboration.

Nurse Practitioner Gastroenterology (Providence St. Mary Medical Center)

Company: Providence

Location: Walla Walla, Washington

Posted Nov 06, 2024

Providence St. Mary Medical Center in Walla Walla, Washington, is recruiting a full-time Gastroenterology nurse practitioner. The ideal candidate should have at least 2 years of GI experience and be open to a 36-hour weekday clinic schedule with no call or inpatient duties. The role offers a healthy work-life balance, student loan consultation, immigration support, and competitive compensation between $119,015 and $156,607 per year. Providence St. Mary is a renowned, non-profit hospital with a five-star rating from CMS, offering opportunities for in-office procedures. Walla Walla, the location, is known for its scenic beauty, wineries, and small-town charm.

Adult Primary Care Physician Federal Way

Company: CommonSpirit Health

Location: Federal Way, Washington

Posted Nov 06, 2024

Virginia Mason Franciscan Health is offering a .6 - 1.0 FTE physician position at their regional medical center in Federal Way, Washington. The role involves a team-based approach with built-in coverage, an integrative primary care model with embedded pharmacists, social workers, and psychiatry providers, flexible schedule options, access to ancillary and specialty services, teaching opportunities, and learning opportunities. The compensation is competitive, and the work environment is committed to safety, quality of care, and continuous improvement. Federal Way is an ideal suburban location with a variety of living opportunities and recreational activities.

Customer Success Project Specialist

Company: Thomson Reuters

Location: Washington, DC

Posted Nov 07, 2024

Thomson Reuters is seeking a Customer Success Project Specialist to support the transformation of customers in the Global Large Law space. The role involves assisting in project management, developing plans, maintaining stakeholder relationships, and contributing to deliverables. The ideal candidate should have a Bachelor's Degree, progressive project management experience, and familiarity with legal industry transformation projects. Thomson Reuters offers a comprehensive benefits package, including wellbeing, culture, learning & development, social impact, and purpose-driven work. The role is based in various metro locations including Los Angeles, New York City, San Francisco, Washington, DC, and remote, with a base compensation range of $102,200 - $208,800.

Pharmacy Technician

Company: CVS Health

Location: Washington, DC

Posted Nov 07, 2024

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing pharmacy workstations, and ensuring regulatory compliance. New hires must complete a training program and meet state licensing requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, and well-being programs.

Physician Fam Med without OB

Company: CommonSpirit Health

Location: Lakewood, Washington

Posted Nov 07, 2024

Virginia Mason Franciscan Health, formed by the merger of Virginia Mason and CHI Franciscan Health, is seeking a full-time physician for a growing practice at Franciscan Medical Clinic, Lakewood, WA. The role involves caring for patients with compassion, inclusivity, integrity, and excellence, while collaborating with colleagues. The pay range is $112.37 - $158.52 per hour.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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