Customer Success Manager Jobs
1,123,085 open positions · Updated daily
Customer Success Managers are at the frontline of the subscription economy, driving revenue growth by keeping customers engaged and reducing churn. With SaaS and cloud services expanding, companies are hiring 1109 CS managers to support rapid scaling and dataβdriven customer strategies.
Roles vary from CSM to CS Ops and CS Enablement. Typical duties include onboarding new users, monitoring health scores in Gainsight, executing renewal plans in Salesforce, and collaborating with product teams to build upsell opportunities.
Salary transparency is crucial for CS professionals because it reveals the true value of the role, aligns compensation with industry benchmarks, and empowers managers to negotiate equity, bonuses, and benefits that reflect their impact on customer success metrics.
Director of Fraud Solutions
Company: FNA
Location: Remote
Posted Dec 02, 2025
The Director of Fraud Solutions role at FNA is a fully remote position leading the development and implementation of antifraud solutions to protect consumers and financial institutions from payment fraud and scams. The role involves shaping the future of fraud prevention, collaborating with cross-functional teams, and driving business growth while making a tangible positive impact in the fight against financial crime.
Engineering Manager - Solutions Engineering
Company: Canonical
Location: Remote
Posted Dec 02, 2025
Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI, and IoT. The company is founder-led, profitable, and growing, with a distributed team of over 1200 colleagues in 75+ countries. Canonical is looking for a software engineering team lead to drive a new initiative in model-driven operations and infrastructure-as-code, with a focus on Python development and automation.
Senior Staff Software Engineer NFS - Protocol
Company: Hammerspace
Location: Remote
Posted Dec 02, 2025
Hammerspace is seeking a highly skilled Senior Staff Software Engineer to join their team and focus on the development and enhancement of NFS Network File System protocols. The successful candidate will play a pivotal role in their distributed Hyperscale NAS product, contributing to its robustness, performance, and scalability. The role involves protocol development, architecture and design, code development and review, test automation, customer support, remote collaboration, mentorship, and community participation.
Head of Customer Service - Subscription Ecommerce Brand
Company: MNY Ventures
Location: Remote
Posted Dec 02, 2025
MNY Ventures seeks a Head of Customer Service to scale their high-growth supplement brand. The role involves managing a large team, optimizing performance, and driving key metrics like CSAT and Trustpilot scores. The company emphasizes autonomy, innovation, and a fast-paced environment.
Technical Account Manager 3
Company: Twilio
Location: Remote
Posted Dec 03, 2025
This job posting seeks a Technical Account Manager with experience in customer success and technical support, requiring skills in API troubleshooting, cloud solutions, and cross-team collaboration. The role offers remote work from Colombia with competitive benefits and opportunities for professional growth.
Senior Property Claims Examiner
Company: Raphael and Associates
Location: Remote
Posted Dec 02, 2025
Raphael & Associates offers a dynamic role with competitive benefits and growth opportunities for experienced property claims examiners. The position emphasizes exceptional service, team collaboration, and professional development within a forward-thinking organization.
Solutions Engineer
Company: First Advantage
Location: Remote
Posted Dec 02, 2025
First Advantage is a leading provider of mission-critical background screening solutions, fostering a global inclusive workforce that values diversity, respect, integrity, and fairness. The Solutions Engineer role supports the Sales team, working with cross-functional teams to ensure smooth client onboarding, fast delivery, and successful customer outcomes.
Liability Claims Examiner
Company: Raphael and Associates
Location: Remote
Posted Dec 02, 2025
Raphael & Associates is a third-party claims administrator seeking experienced professionals for a Liability Desk Examiner role. The position involves end-to-end management of liability loss claims, conducting investigations, interviewing parties, and evaluating claims. The company offers a competitive compensation package, benefits, and the opportunity to work with a dedicated team in a dynamic growing company.
Accounting Manager
Company: First Advantage
Location: Remote
Posted Dec 02, 2025
The job posting describes a strategic leadership role overseeing finance operations across Hong Kong, Singapore, Malaysia, and the Philippines. The ideal candidate will manage daily finance functions, lead month-end and year-end closing processes, ensure compliance with accounting standards, drive financial reporting and forecasting, and supervise finance staff. The position offers remote work flexibility, competitive benefits, and opportunities for professional growth in a collaborative multicultural environment.
Pooled Customer Success Manager - SMB
Company: Muck Rack
Location: Remote
Posted Dec 03, 2025
The role of Pooled Customer Success Manager involves leading critical activities across the customer lifecycle to drive adoption, retention, and satisfaction for SMB customers. Success will be measured by managing high volumes of customer cases, contributing to team retention goals, providing ideas to streamline processes, and demonstrating adaptability in a dynamic environment. The ideal candidate has 1+ years in a customer-facing role, experience with CRMs, strong communication skills, and a collaborative mindset.
Sr Staff Software Engineer - QA
Company: Hammerspace
Location: Remote
Posted Dec 02, 2025
The job posting is for a Senior Software QA Engineer position at Hammerspace, focusing on testing Storage Filesystems, distributed systems, and Protocols like NFS and SMB. The role involves leading testing efforts, collaborating with development and customer support teams, and developing test automation. The company offers a competitive salary range, comprehensive benefits, and values diversity and inclusion.
Customer Service Manager – High-Growth Subscription E-commerce Brand
Company: MNY Ventures
Location: Remote
Posted Dec 02, 2025
MNY Ventures is seeking a Customer Service Manager to lead a rapidly growing support team of 40 agents and 5 team leads. The role involves building scalable SOPs, high-precision QA systems, and performance management frameworks. The ideal candidate should have 3-5+ years of experience managing CS teams in high-volume DTC e-commerce or subscription businesses, with direct experience using Richpanel, Shopify, Recharge, Checkout Champ, and Stripe.